ClassLink Outage History

34 incidents recorded over the last 365 days, 34 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live ClassLink status100.00% uptime history

Every Recorded ClassLink Incident

ClassLink incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 30, 2026Roster Server Access IssueThe issue affecting access to some Roster Server instances has been resolved and service has been restored. Thank you for your patience.1h 4mResolved
Oct 8, 2026Intermittent 401 Errors When Signing In on Devices Receiving Google Update The issue causing intermittent 401 errors when signing in on devices that received Google update 150, 154, 155 or 156 appears to be resolved. Sign-ins on affected devices are now completing as expected. If you or your…23h 13mResolved
Jul 2, 2026LaunchPad Login IssuesThe issue causing intermittent login problems has been resolved. Login functionality is back to normal. Thank you for your patience.1h 13mResolved
Jul 2, 2026LaunchPad Login IssuesThe issue causing intermittent login problems has been resolved. Login functionality is back to normal. Thank you for your patience.1h 15mResolved
Jun 12, 2026Login DelayLogin response times have been tested and monitored overnight. Login times - back to normal. Thanks for your patience.-4952700 minResolved
Jun 12, 2026Slow loginsSystem is back to normal. We'll continue to monitor the system and send an update if anything else pops up. Thanks for your patience.-4954920 minResolved
Jun 12, 2026Provider Experiencing IssuesHello, the system has been restored and stable since Rackspace corrected their issue at 8:15am. We're continuing a full system status check but so far all major components are up and running. Thank you everyone for your…-4709237 minResolved
Jun 12, 2026Slow LoginsThe issue has been resolved and service is restored.-4853299 minResolved
Jun 12, 2026Amazon S3 Experiencing IssuesAmazon Web Service S3 services are back online. All ClassLink functions should be back to normal now. If you continue to experience any issues, please contact us at helpdesk@classlink.com. Thank you for your patience.-4882806 minResolved
Jun 12, 2026Intermittent LoginsHello everyone. Things are back to normal. However, we will continue to monitor our system. If you continue to experience anything, please contact our help desk at helpdesk@classlink.com or call at 888-963-7550 x 1-4478536 minResolved
Jun 12, 2026DNS IssuesThis incident has been resolved.-4480013 minResolved
Jun 12, 2026Amazon S3 Experiencing IssuesLooks like things are back to normal. We'll continue to monitor https://status.aws.amazon.com/ . If AWS services experience another issue, we'll keep everyone posted. Thank you for your patience.-4598002 minResolved
Jun 12, 2026AWS DNS issue impacting ClassLink AnalyticsClassLink Analytics is back online. AWS reported the DNS issue has been resolved https://status.aws.amazon.com/ Thanks for your patience. Have a good day.-4589619 minResolved
Jun 12, 2026Intermittent Login IssuesThanks everyone for your patience. Logins are fully restored and operational. If you are still experiencing issues, please contact us at helpdesk@classlink.com.-4346292 minResolved
Jun 12, 2026Florida ISP IssuesWe received reports from several Florida School Districts that their ClassLink service has been restored. Thank you, everyone.-4354554 minResolved
Jun 12, 2026Reports of issues with Google ChromeHello, One of our districts just forwarded the following message from Google: [Fully resolved] Our engineering team indicates that the issue installing applications from the Chrome Webstore should now be resolved for…-4425256 minResolved
Jun 12, 2026Roster Server Console (OneRoster) not loadingThis incident has been resolved.-4156108 minResolved
Jun 12, 2026ClassLink Login / ClassLink.com IssuesIt appears all Amazon AWS Issues have been resolved. We apologize for the inconvenience this may have caused.-4224661 minResolved
Jun 12, 2026Possible DNS IssuesHello everyone, We've monitored the Google DNS situation closely and it seems to be have been resolved. All districts reported back that things are back to normal - including some other educational providers that were…-4278640 minResolved
Jun 12, 2026Federated SSOWe have successfully rebuilt the AWS cache, thus clearing the errors. Thank you for your patience. If you continue to encounter errors, please email helpdesk@classlink.com.-3914243 minResolved
Jun 12, 2026Inconsistent LoginsIt appears everything is back up and running as expected now. If you continue to encounter any additional issues or this issue is still affecting you, please email helpdesk@classlink.com-3906633 minResolved
Jun 12, 2026Intermittent Login IssuesThank you all for being patient with us during this issue. We have resolved the issue. If you encounter anything similar, please don't hesitate to email us at helpdesk@classlink.com-3905316 minResolved
Jun 12, 2026Slow / Unsuccessful Logins Affecting Some UsersThanks everyone for your patience in this issue. We are now seeing logins functioning as expected/ If you encounter the same or similar issues, please contact helpdesk@classlink.com.-3832180 minResolved
Jun 12, 2026Amazon Web Services offlineHello everyone, It appears everything is back to normal at Amazon. Online posts from others indicate the issue has been addressed. However, there is no official word from Amazon yet. We'll monitor the situation - if…-3559892 minResolved
Jun 12, 2026My Files slow response timeHello everyone, We identified an issue with one of our database replica servers. As a result, My Files was slow to respond. The server has been replaced and functionality has been restored. We will monitor the new…-3581590 minResolved
Jun 12, 2026Issue with Google ServicesHello Everyone, Google has updated their status dashboard. All Google services are back to normal. Thanks for your patience. https://status.cloud.google.com/incident/developers-console/19008-3584193 minResolved
Jun 12, 2026Internet Service Outages affecting LaunchPadGood evening, We have been monitoring the G Suite Status Dashboard. Google reports their systems have been restored. Signing in to LaunchPad with Google is functional again. For details on G Suite status, please open…-3696277 minResolved
Jun 12, 2026Slow LoginsThe issue has indeed been resolved. We will continue to monitor all core systems for the next few hours. If you encounter any issues, please email us at helpdesk@classlink.com As always, we greatly appreciate your…-3407281 minResolved
Jun 1, 2026LaunchPad Login IssuesThis incident has been resolved.2h 26mResolved
May 19, 2026Intermittent DUO MFA authentication errorsThe DUO MFA authentication errors have been resolved. Thank you for your patience while we worked with DUO to resolve the issue.24h 56mResolved
Apr 10, 2026Roster Server Import Settings IssueThis issue has been resolved. Affected tenants should now see their thresholds and settings restored in Roster Server.7h 33mResolved
Feb 18, 2026Assigned Applications Not Displaying for Some UsersAt approximately 3:30 PM EST today, we identified an issue that caused some users to not see their assigned applications in LaunchPad. Our team began investigating immediately, identified the root cause, and…-96 minResolved
Jan 20, 2026LaunchPad Authentication/LoginsThis incident has been resolved.20 minResolved
Jan 9, 2026Elevated errors with SAML IdPThis incident has been resolved.4h 37mResolved

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How to Read This ClassLink Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before ClassLink acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single ClassLink outage in this window ran 1d, against a mean recovery of 7h 24m. If you depend on ClassLink in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.