ClearSaleUS Outage History

18 incidents recorded over the last 365 days, 8 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live ClearSaleUS status100.00% uptime history

Every Recorded ClearSaleUS Incident

ClearSaleUS incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 1, 2026Scheduled Maintenance - Client Portal: [Client Portal] Fix for welcome screen opening.Scheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 1, 2026Scheduled Maintenance - Client Portal: [Client Portal] Fix for welcome screen opening.Scheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 1, 2026Scheduled Maintenance - Client PortalScheduled maintenance is currently in progress. We will provide updates as necessary.1h 15mScheduled
Sep 24, 2026Scheduled Maintenance - Client Portal: Chargeback Reimbursement Rejection Reason DisplayScheduled maintenance is currently in progress. We will provide updates as necessary.1h 15mScheduled
Sep 14, 2026Scheduled Maintenance - Client Portal Enhancement DeploymentThe scheduled maintenance has been completed.35h 30mScheduled
Sep 14, 2026Shopify Order Integration IssueThis incident has been resolved.6h 3mResolved
Sep 10, 2026[API accounts ClearSale] Degraded PerformanceThis incident has been resolved.22 minResolved
Aug 31, 2026Maintenance in the Client Portal production environmentThe scheduled maintenance has been completed.24h 30mScheduled
Aug 18, 2026New version - LLC WooCommerce plugin (version 1.2.10).The scheduled maintenance has been completed.1 minScheduled
Aug 14, 2026Woocommerce/Bigcomerce - Instability in order status updatesWe are pleased to inform you that our technical team has addressed the issue, and the application is now functioning normally. If the problem occurs again, please contact our support team via email at…29 minResolved
Aug 13, 2026Backlog of orders in the analyzerWe would like to inform you that our team has worked to normalize and correct this incident scenario. If you notice anything unusual, please contact our support team at suport-clearsale@experian.com.58 minResolved
Jul 28, 2026Instability in Shopify order status updatesWe are pleased to inform you that our technical team has addressed the issue, and the application is now functioning normally. If the problem occurs again, please contact our support team via email at…1h 19mResolved
Jul 7, 2026Scheduled Maintenance: Shopify App - July 7thThe scheduled maintenance has been completed.2h 0mScheduled
Jul 2, 2026Maintenance in the Client Portal production environmentThe scheduled maintenance has been completed.2h 30mScheduled
Jun 25, 2026Scheduled Maintenance: Client Portal Production EnvironmentThe scheduled maintenance has been completed.2h 30mScheduled
Jun 17, 2026Shopify - Order AnalysisThis incident has been resolved.3h 55mResolved
Jan 15, 2026No access to the Client PortalThis incident has been resolved.2h 48mResolved
Dec 18, 2025Instability in Shopify order integrationOur Shopify app experienced an instability in the integration of some orders late yesterday afternoon (December 17, 2025). Our team acted promptly and the integration was normalized yesterday.-1422 minResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next ClearSaleUS incident opens instead, at the point where knowing still changes what you do.

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How to Read This ClearSaleUS Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before ClearSaleUS acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single ClearSaleUS outage in this window ran 1d 11h, against a mean recovery of 5h 9m. If you depend on ClearSaleUS in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.