Clerk Outage History
56 incidents recorded over the last 365 days, 55 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Clerk Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 1, 2026 | Dashboard increased latencyThe incident is now resolved | 14h 18m | Resolved |
| Sep 28, 2026 | Development instances only - Apple rejecting emailsWe discovered today that emails sent only from development instances to Apple email addresses (icloud.com, me.com) are being rejected by Apple. We have reached out to Apple to inquire further and are hoping for a swift… | — | Investigating |
| Sep 24, 2026 | Scheduled Database MaintenanceMaintenance has started | 49h 25m | Resolved |
| Sep 16, 2026 | Delays in webhook deliveryAll systems are functional | 1h 7m | Resolved |
| Sep 4, 2026 | Scheduled database maintenance — brief write interruptionMaintenance has started | 359h 44m | Resolved |
| Sep 4, 2026 | Delayed email delivery to Microsoft (Outlook / Microsoft 365) recipientsDelivery to Microsoft-hosted mailboxes has been normal since 12:40 UTC. All delayed emails were delivered. This incident is resolved. | 4h 34m | Resolved |
| Sep 1, 2026 | GCP incident in us-central1-bLatency and error rates have held steady since the last update. We will re-open if there is a resurgence in errors or latency. | 3h 25m | Resolved |
| Aug 31, 2026 | Elevated API latencyAPI performance has remained stable following mitigation. This incident has been resolved. | 1h 44m | Resolved |
| Aug 4, 2026 | Increased API latency and errorsWe've resolved the issue with our upstream provider. | 36 min | Resolved |
| Aug 1, 2026 | Increased error rateAll systems are operational | 4 min | Resolved |
| Jul 31, 2026 | Elevated error rate in domain provisioningCustom domain provisioning is fully operational again | 36 min | Resolved |
| Jul 16, 2026 | Elevated API ErrorsWe have confirmed that error rates have returned to baseline. | 56 min | Resolved |
| Jul 16, 2026 | Increased latency on our APIsThere was a service degradation on our caching layer that affected the latency of our APIs. The caching layer is back to normal and latency dropped to normal levels. | 1 min | Resolved |
| Jul 12, 2026 | Elevated errors while configuring domainsAll domains have been processed from this incident. | 3h 31m | Resolved |
| Jul 9, 2026 | Elevated errors in Account PortalThe underlying issue has been identified and the Account Portal is now fully functioning again. | 5 min | Resolved |
| Jul 1, 2026 | Delay in webhook deliveryWe have identified the cause of the delays and our mitigations have been successful. We are continuing to monitor webhook delivery. | 14 min | Resolved |
| Jun 18, 2026 | SVGs are not loading properlyA fix has been published and confirmed it's now resolving SVGs correctly | 2 min | Resolved |
| Jun 18, 2026 | Dashboard analytics not loading properlyServices are up and running. | 34 min | Resolved |
| Jun 15, 2026 | Elevated errors on Platform-APISystems are fully operational | -18 min | Resolved |
| Jun 12, 2026 | Elevated errors or delays for Clerk application going liveAll systems are operational | 40 min | Resolved |
| Jun 9, 2026 | Analytics API I/O timeoutsBetween 21:21 and 21:56 UTC on June 9, 2026, a portion of requests to our Analytics service failed and Dashboard charts may have failed to load. The cause was a database connection that had been silently closed upstream… | 40 min | Resolved |
| May 28, 2026 | Elevated Errors in APIsAPIs have returned to normal operation. | 1h 16m | Resolved |
| May 26, 2026 | Elevated 500 rates on API responsesThe root cause has been identified and addressed. We will continue to monitor going forward. | 1h 7m | Resolved |
| May 22, 2026 | Issue with Provisioning DomainsSystems are back to normal. | 5h 55m | Resolved |
| May 20, 2026 | SCIM Database upgrade | 1799h 20m | Resolved |
| May 14, 2026 | SCIM services are facing intermittent errorsThe upstream provider marked the issue as resolved, we're continuing to monitor the database, but no error was observed. | 28 min | Resolved |
| May 11, 2026 | Account Portal not RedirectingThe issue has been resolved. | 2h 18m | Resolved |
| May 8, 2026 | Sign-in Clerk components unavailable for some domainsWe continue to work with our DNS provider to discover the source of the issue. We currently believe approximately 0.37% of traffic was impacted by being unable to resolve DNS of the CDN that provides ClerkJS. | 3h 38m | Resolved |
| May 8, 2026 | Dashboard downWe have identified the root cause and are putting in place mitigations to ensure this does not happen in the future. | 37 min | Resolved |
| May 7, 2026 | SCIM Database maintenence | 2113h 32m | Resolved |
| Apr 27, 2026 | Increased error rateThe issue has been resolved | 2h 35m | Resolved |
| Apr 26, 2026 | /handshake endpoint failuresThe issue has been resolved | -13 min | Resolved |
| Apr 25, 2026 | Intermittent Issues with Development ServicesDevelopment services are back to normal. | 6h 52m | Resolved |
| Apr 24, 2026 | Clerk Services Maintenance | 2433h 16m | Resolved |
| Apr 24, 2026 | Clerk Production Services Maintenance | 2437h 21m | Resolved |
| Apr 23, 2026 | Partial Outage on Platform API All Platform API functionality has been fully restored. | -1569 min | Resolved |
| Apr 8, 2026 | Satellite domain failuresThe incident has resolved. | 23 min | Resolved |
| Mar 23, 2026 | Degraded perfomance in webhooksWebhook delivery is operational, and the delays caused by a temporary performance degradation have been resolved. | 27 min | Resolved |
| Mar 20, 2026 | Degraded performanceThe root cause was a DDoS attack against our infrastructure. It has been fully mitigated and all systems are back to normal. | 53 min | Resolved |
| Mar 11, 2026 | JWT Templates increased 422 errorsThe root cause was identified and the issue was resolved at 20:24:10 UTC. | 9 min | Resolved |
| Mar 11, 2026 | Account Portal Degraded StateThe issue has been resolved - we're still investigating the root cause and will post more details once we have them. | -125 min | Resolved |
| Mar 10, 2026 | Increased latency & 500 Errors on FAPI/BAPIThis incident is now resolved. We've identified the root cause and are preparing a detailed post-mortem, which we'll share soon. Thank you for your patience. | 1h 23m | Resolved |
| Mar 6, 2026 | Development instances are downA configuration was changed, and [accounts.dev](http://accounts.dev "accounts.dev") is resolving correctly again! We're continuing to monitor if there are any anomalous traffic or behavior. | 51 min | Resolved |
| Feb 19, 2026 | Full OutageWe've observed stable operations and are marking this incident as resolved | 2h 14m | Resolved |
| Feb 10, 2026 | DNS Outage causing critical services to go downA post-mortem has been published on Clerk's blog. See the write up above for details. | 2h 7m | Resolved |
| Feb 9, 2026 | GitHub.com Services Degraded Affecting OAuth Sign In | 22 min | Resolved |
| Feb 4, 2026 | Apple email address deliverability issues | 121h 7m | Resolved |
| Dec 19, 2025 | Elevated sign-in errors | 34 min | Resolved |
| Dec 11, 2025 | Organization memberships in Backend APIs and dashboard affected | -7 min | Resolved |
| Dec 5, 2025 | Service issues | 24 min | Resolved |
| Dec 2, 2025 | Go Live is degraded due to SSL issuance delays | 23 min | Resolved |
| Nov 24, 2025 | Elevated latency and errors on authentication | -15 min | Resolved |
| Nov 18, 2025 | Failures in CAPTCHA resolution, M2M authentication and Production Deployments | 4h 2m | Resolved |
| Oct 31, 2025 | Issues deploying to production | 1h 26m | Resolved |
| Oct 20, 2025 | Clerk Dashboard is down | 6h 4m | Resolved |
| Oct 11, 2025 | Sign in failures impacting a subset of applications | -718 min | Resolved |
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How to Read This Clerk Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Clerk acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Clerk outage in this window ran 101d 13h, against a mean recovery of 8d 3h. If you depend on Clerk in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.