Clever Outage History

25 incidents recorded over the last 365 days, 25 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Clever status100.00% uptime history

Every Recorded Clever Incident

Clever incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 30, 2026Badge Expiration Notice Displaying in PortalThe issue causing an incorrect pop-up stating student Badges would expire in 24 hours has been resolved. Badges remain active and will not expire as long as they are being used. If you continue to see this notification…3h 53mResolved
Oct 22, 2026Badge downloads are timing out.This incident has been resolved.1h 33mResolved
Oct 21, 2026Clever is updating our home page. Product login and usage is not impacted.This incident is resolved. We have completed the update to our main website.8h 39mResolved
Oct 8, 2026Clever Login IssuesBetween 5:08 and 5:59 pm PST, some users may have been unable to log in to the Clever Portal or launch apps. Service has recovered, and we’re monitoring it. If you see any additional issues, please reach out to our…0 minResolved
Sep 18, 2026Incorrect Task NotificationBetween 7:12 and 8:53 AM PT today, a task titled "1 Application waiting on you" was shown in error to district administrators who logged in to the Clever dashboard during that window. The task referenced another…0 minResolved
Sep 16, 2026Clever's Support Team Delayed in Assisting DistrictsSalesforce has resolved this incident. All previously affected channels are now functioning normally, and support case handling, notifications, and response times have returned to expected levels.12h 18mResolved
Aug 27, 2026App pages displaying inaccurate sync timesThis incident has been resolved.1h 28mResolved
Aug 14, 2026Sync Errors Impacting Some Aeries API SyncsAeries API syncs that were previously showing a sync error are now syncing to Clever. This issue has now been resolved and we appreciate your patience.92h 49mResolved
Aug 13, 2026Sync Error with Districts Utilizing Aeries APIThe sync issue with some Aeries API syncs has been resolved. We thank you for your patience.5h 15mResolved
Aug 5, 2026Teacher Pages unavailable for some studentsThis incident has been resolved.1h 58mResolved
Jun 22, 2026Canvas Login IssuesThis incident has been resolved.2h 25mResolved
May 1, 2026Canvas Login IssuesThis incident has been resolved.1h 21mResolved
Apr 29, 2026Clever Custom Login Instructions Display ErrorThis incident has been resolved.27h 13mResolved
Apr 15, 2026Clever Login IssuesUsers may have experienced login issues to the Clever Portal today, April 15th, around 1:40pm ET/ 10:40am PT. This issue was resolved and everything is back to normal. If you see any additional issues, please contact…0 minResolved
Mar 26, 2026Intermittent Clever Login FailuresThe incident regarding intermittent login failures has been resolved. -Thank you24h 51mResolved
Mar 18, 2026Skyward Selenium Sync IssueOur Engineering team was able to identify and resolve the issue regarding Skyward Selenium syncs failing for some districts. Those impacted districts should see those previously failed syncs run. For any further…2h 8mResolved
Feb 10, 2026Users unable to login to Clever due to Amazon AWS issueAmazon AWS has resolved this issue, and everything is back to normal.2h 10mResolved
Feb 10, 2026Device camera not opening for Badge logins on WindowsThis issue has been resolved. Users should now be able to use Badges to log in on Windows devices. For all other concerns, please reach out to our support team at support.clever.com2h 51mResolved
Jan 16, 2026Issues with Clever iOS AppThis incident has been resolved. For districts experiencing an issue where users had to enter their district information and login again after returning directly to the Clever app from a resource, this has been…93h 13mResolved
Jan 14, 2026Some districts experiencing Clever login issuesThis incident has been resolved. For troubleshooting expired SAML certificates at your district, please see our Help Center article: https://support.clever.com/hc/s/articles/000001736?language=en_US For any further…32h 15mResolved
Jan 7, 2026Some districts are experiencing login errors for all usersThe login issue for some districts has been resolved. We apologize for any inconvenience this may have caused.22h 21mResolved
Dec 12, 2025Change Password Prompt Upon Trying to Log Into CleverThe issue with some users being prompted to reset their password has been resolved. We apologize for any inconvenience this may have caused! Thank you1h 55mResolved
Dec 1, 2025MFA Issues: SMS Codes not generating for Clever AdminsAccording to Twilio's update, SMS functionality is operational. However, one's connectivity may impact the speed at which the code is received.23h 48mResolved
Nov 19, 2025Clever Admin Deletion Error and Clever Account EmailThis incident has been resolved.56h 33mResolved
Nov 19, 2025District Admins - Deletion ErrorThe incident with admin deletions has been resolved. If your sync is currently on hold, discard the hold or contact Clever Support at support.clever.com for assistance. If you are an admin in the account and received…7h 0mResolved

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Everything above is a record written after the fact. We can email you when the next Clever incident opens instead, at the point where knowing still changes what you do.

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How to Read This Clever Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Clever acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Clever outage in this window ran 3d 21h, against a mean recovery of 17h 7m. If you depend on Clever in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.