CleverReach Outage History

6 incidents recorded over the last 365 days, 6 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded CleverReach Incident

CleverReach incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Sep 15, 2026Paypal payments affectedThe problem has been resolved, Paypal payments work again23h 31mResolved
Jul 23, 2026Transactional API degraded performanceAll systems are operational again. The incident has been resolved.0 minResolved
Jul 23, 2026Transactional API partial outageAll systems are operational again. The incident has been resolved.0 minResolved
Jul 15, 2026Transactional maintenanceAll systems are operational again. The incident has been resolved.0 minResolved
Jul 15, 2026SMTP delivery partial outageAll systems are operational again. The incident has been resolved.0 minResolved
Jul 15, 2026Transactional API degraded performanceAll systems are operational again. The incident has been resolved.0 minResolved

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Everything above is a record written after the fact. We can email you when the next CleverReach incident opens instead, at the point where knowing still changes what you do.

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How to Read This CleverReach Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before CleverReach acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single CleverReach outage in this window ran 23h 31m, against a mean recovery of 3h 55m. If you depend on CleverReach in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.