ClickDimensions Outage History

32 incidents recorded over the last 365 days, 12 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live ClickDimensions status100.00% uptime history

Every Recorded ClickDimensions Incident

ClickDimensions incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 30, 2026S2 Service Incident - Email Designer autosave interruptionsThe Email Designer autosave issue is now resolved in all affected regions. Thank you for your patience.1h 28mResolved
Oct 14, 2026Scheduled Maintenance - EU Data CentreThe scheduled maintenance has been completed.6h 0mScheduled
Oct 5, 2026Scheduled Maintenance - EU Data CentreThe scheduled maintenance has been completed.3h 0mScheduled
Oct 1, 2026S1 - Service Incident - Email Send Errors in Error Recovery - RESOLVEDOn 30 September 2026, we identified an issue affecting a subset of customers hosted in our US data center, where some email sends were entering an "Error Recovery" status instead of processing normally. Our Engineering…-1061 minResolved
Sep 11, 2026S1 - Service Incident - Email Sends Not Delivering - US RegionThis incident has now been resolved. We identified an issue that resulted in an increase in the Error Recovery queue and have implemented a fix. Email sends should now be processing normally. Customers may have…22 minResolved
Sep 10, 2026Scheduled Maintenance - EU Data CentreThe scheduled maintenance has been completed.4h 30mScheduled
Sep 9, 2026Scheduled Maintenance - US Data CentreThe scheduled maintenance has been completed.4h 30mScheduled
Sep 8, 2026Scheduled Maintenance - AU Data CentreThe scheduled maintenance has been completed.4h 30mScheduled
Sep 8, 2026Scheduled Maintenance - CA Data CentreThe scheduled maintenance has been completed.4h 30mScheduled
Sep 4, 2026S1 - Service Incident - Email Sends Not Delivering - EU RegionThis incident has been resolved. Our engineering teams investigated and found that this incident was related to a wider Microsoft issue affecting the delivery of emails to external domains. Microsoft has confirmed that…2h 27mResolved
Aug 21, 2026Email Send Delays on US Data CentreThe recent service incident affecting Click has been fully addressed. Our teams implemented corrective actions, and all services are now operating normally. We are preparing a Root Cause Analysis (RCA) to share with…8h 26mResolved
Aug 19, 2026Scheduled Maintenance - EU Data CentreThe scheduled maintenance has been completed.6h 0mScheduled
Aug 17, 2026Scheduled Maintenance - US Data CentreThe scheduled maintenance has been completed.5h 0mScheduled
Aug 13, 2026Scheduled Maintenance - AU Data CentreThe scheduled maintenance has been completed.6h 0mScheduled
Aug 11, 2026Scheduled Maintenance - CA Data CentreThe scheduled maintenance has been completed.6h 0mScheduled
Jul 28, 2026Scheduled Maintenance - EU Data CentreThe scheduled maintenance has been completed.6h 0mScheduled
Jun 9, 2026Scheduled Maintenance - US Data CentreThe scheduled maintenance has been completed.6h 0mScheduled
Apr 15, 2026Scheduled Maintenance - EU Data CentreThe scheduled maintenance has been completed.6h 0mScheduled
Mar 13, 2026Scheduled Maintenance - EU Data CentreThe scheduled maintenance has been completed.3h 0mScheduled
Mar 6, 2026Scheduled Maintenance - US Data CentreThe scheduled maintenance has been completed.6h 0mScheduled
Feb 17, 2026S2 Service Incident - Increased bounce rates when sending to Gmail (non EU customers)We have been monitoring recent changes in Gmail sending behavior and have taken actions on the Click side to maintain email deliverability rates. If you are noticing an increase in email bounce rates when sending to…817h 2mResolved
Jan 30, 2026S1 Service Incident - Authorization Errors/Authentication Errors in USThe recent service incident affecting Click has been fully addressed. Our teams implemented corrective actions, and all services are now operating normally. We are preparing a Root Cause Analysis (RCA) to share with…5h 43mResolved
Jan 30, 2026Scheduled Maintenance - CA Data CentreThe scheduled maintenance has been completed.6h 0mScheduled
Jan 29, 2026[S1] Service Incident - Authorization Errors/Authentication Errors in EUOn 29 January, some customers in the EU region experienced intermittent authorization and authentication errors when accessing Click editors and hosted pages. The issue was resolved by the end of the EU business day…26h 36mResolved
Jan 23, 2026Scheduled Maintenance - AU Data CentreThe scheduled maintenance has been completed.10h 0mScheduled
Jan 21, 2026[S1] Service Incident - Increased bounce rates when sending to GmailWe’ve confirmed that email delivery performance has returned to normal. The previously implemented traffic adjustments (put in place at 12:30 PM ET on January 21) successfully mitigated the delays, and new messages are…25h 11mResolved
Jan 15, 2026Scheduled Maintenance - AU Data CentreThe scheduled maintenance has been completed.2h 0mScheduled
Dec 16, 2025S2- Service Incident - Delay in campaign automations, page views and form submissions syncing - CAWe can confirm that the issue has been resolved and all services have been restored.3h 7mResolved
Dec 10, 2025Scheduled Maintenance - US Data CentreThe scheduled maintenance has been completed.2h 0mScheduled
Dec 4, 2025S2 Service Incident - Inbox Previews are not generating - All RegionsWe can confirm that the issue affecting the Inbox Preview feature has been resolved and all related services are fully restored.1h 51mResolved
Nov 22, 2025Scheduled Maintenance - EU Data CenterThe scheduled maintenance has been completed.2h 0mScheduled
Nov 18, 2025S2 Service Incident - Intelligent Dashboards unavailableCloudflare have confirmed that the issue has been resolved, and we have confirmed that Intelligent Dashboards is back online.1h 11mResolved

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How to Read This ClickDimensions Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before ClickDimensions acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single ClickDimensions outage in this window ran 34d 1h, against a mean recovery of 1d 8h. If you depend on ClickDimensions in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.