ClickSend Outage History
8 incidents recorded over the last 365 days, 8 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded ClickSend Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Sep 3, 2026 | EU Posts Delayed – Essential MaintenanceThis incident has been resolved. | 148h 3m | Resolved |
| Jul 8, 2026 | Network Issue in Australia (Telstra)This incident has been resolved. | 45h 57m | Resolved |
| Jun 25, 2026 | Message Delivery DegradationThis incident has been resolved. | 21h 6m | Resolved |
| May 7, 2026 | United Kingdom SMS - Degradation for inbound SMS towards Swedish and a subset of United Kingdom long virtual numbersWe are pleased to inform you that the previously reported inbound SMS degradation issue has now been resolved. Resolution Steps: We worked closely with our vendor to identify and resolve the issue, and services are now… | 130h 46m | Resolved |
| Feb 9, 2026 | Telstra SMS IssueThis incident has been resolved, please let us know if you encounter any issues | 3h 23m | Resolved |
| Dec 8, 2025 | UK Outage/Connection Issues - formerly Dashboard Outage (UK Customers)This incident has been resolved. | 22h 49m | Resolved |
| Nov 26, 2025 | ShortURL Flagged by MicrosoftThis incident has been resolved. Microsoft has removed the flag, we have also changed our ShortURL from smsu.io to smsg.us | 24h 29m | Resolved |
| Nov 18, 2025 | Global Network experiencing issuesThe following services are now operational: • Online Dashboard • REST API We are continuing to monitor performance to ensure stability. | 27 min | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next ClickSend incident opens instead, at the point where knowing still changes what you do.
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How to Read This ClickSend Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before ClickSend acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single ClickSend outage in this window ran 6d 4h, against a mean recovery of 2d 1h. If you depend on ClickSend in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.