Cloudinary Outage History
30 incidents recorded over the last 365 days, 29 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Cloudinary Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Aug 13, 2026 | Media Library / asset visibilityThis incident has been resolved. | 24h 40m | Resolved |
| Jul 29, 2026 | Add-on installations are unavailableThis incident has been resolved. | 1h 22m | Resolved |
| Jul 20, 2026 | Connection failures with the Cloudinary MCP ConnectorThe recent issue impacting the Cloudinary MCP Connector has been successfully resolved. We can confirm that all services are now back to normal operation. | 12h 16m | Resolved |
| Jul 15, 2026 | Upgrade to minimum TLS version 1.2 for cloudinary.com endpointscloudinary.com endpoints used for asset management and delivery have now been updated to support TLS v1.2 at a minimum. We'll continue to check and update any remaining cloudinary.com endpoints over the coming days to… | 24h 0m | Scheduled |
| Jul 14, 2026 | Some customers experience authentication problems when accessing Cloudinary's Figma pluginDue to a change in security parameters, some customers are experiencing failures when attempting to sign in to Cloudinary via the Cloudinary Figma plugin… | -2807 min | Resolved |
| Jul 12, 2026 | Elevated Error Rates for Requests Using g_autoThe incident has been resolved. Services have returned to normal, and all previously affected URLs are now functioning correctly. | 2h 24m | Resolved |
| Jun 16, 2026 | Delays in MediaFlowsThis incident has been resolved. | 15h 16m | Resolved |
| Jun 7, 2026 | DAM View Assets ErrorThe issue has been resolved, and all services are operating normally. | 17h 1m | Resolved |
| Mar 24, 2026 | Management of API credentials is currently experiencing issuesWe confirm that the update rolled out today has fixed the issue. | 2h 43m | Resolved |
| Mar 19, 2026 | Errors with Account CreationThe recent sign-up issue has been resolved. All services are now operating normally. | 1h 50m | Resolved |
| Mar 11, 2026 | Issues with MediaFlows Event TriggersThe recent issue impacting MediaFlows, where some event-based triggers did not execute as expected, has been resolved. All services are now operating normally. | 15h 4m | Resolved |
| Feb 26, 2026 | Saved search fails for SMDs with spaces in name.This incident has been resolved. | 5h 31m | Resolved |
| Feb 10, 2026 | High latency when using the Cloudinary consoleThe issue has been resolved, and system performance has returned to normal. | 15h 19m | Resolved |
| Feb 10, 2026 | Search API and Media Library IssuesThis incident has been resolved. | 3h 41m | Resolved |
| Jan 8, 2026 | Degraded performances when using the Media LibraryThis incident has been resolved. | 1h 18m | Resolved |
| Jan 4, 2026 | PDF transformations may fail under specific conditions(q_auto) at the time of Upload.A fix has been implemented and this issue has been resolved | 14h 0m | Resolved |
| Jan 4, 2026 | Creative Approval Workflow UnavailableDuring the weekend, an issue affected Creative Approval workflows, causing them to be unavailable. The issue is now resolved. | 35 min | Resolved |
| Dec 21, 2025 | Billing Dashboard and Plans OutageThis incident has been resolved. | 3h 52m | Resolved |
| Dec 15, 2025 | Failed transformation requests with combination of Strict Transformations and Auto-UploadThis incident has been resolved. | 4h 22m | Resolved |
| Dec 10, 2025 | Media Library Widget login errorThis incident has been resolved. | 47 min | Resolved |
| Dec 5, 2025 | Cloudinary Support Portal OutageThis incident has been resolved. | 4h 48m | Resolved |
| Nov 21, 2025 | Delivery hostname res.cloudinary.com is blocked in IndonesiaThis incident has been resolved. | 144h 55m | Resolved |
| Nov 10, 2025 | Media Library Widget Access LimitedThis incident has been resolved. | 6h 5m | Resolved |
| Oct 22, 2025 | Asset thumbnails not loading correctly in Media Library WidgetA new version of the Media Library Widget has been published with a fix for this issue. If you're still seeing errors with the thumbnails/previews, please clear your browser cache to ensure you're using the newest… | 56 min | Resolved |
| Oct 20, 2025 | Degraded Performance - Usage Data & Reporting DelaysThe affected delivery and usage reports should now be fully operational. If you're still experiencing issues loading usage reports or dashboards and the problem remains after a hard refresh of your browser, please open… | 24h 32m | Resolved |
| Oct 20, 2025 | Degraded Performance in US DatacenterThis incident has been resolved. | 31h 39m | Resolved |
| Oct 16, 2025 | Elevated Errors in Webhook NotificationsWe've confirmed that any backlog was processed and the system is stable. | 12h 28m | Resolved |
| Oct 16, 2025 | Elevated Errors on TransformationsThe incident has been resolved. If you continue to experience issues, please contact Support for assistance. | 4h 39m | Resolved |
| Sep 3, 2025 | Third-Party Security Incident Impacting Salesforce Integration via DriftWe have been informed of a security incident involving Drift, a third-party application previously integrated with our Salesforce environment as part of Cloudinary’s support processes. This incident is part of a broader… | 0 min | Resolved |
| Aug 25, 2025 | API calls for clouds in EU/AP geo-region may result in 404API calls to api.cloudinary.com for clouds in EU/AP geo-regions may have experienced failures with 404 status code responses at approximately 7:20-11:20 UTC. | 0 min | Resolved |
How to Read This Cloudinary Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Cloudinary acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Cloudinary outage in this window ran 6d, against a mean recovery of 13h 39m. If you depend on Cloudinary in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.