Cloudsmith Outage History

49 incidents recorded over the last 365 days, 49 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Cloudsmith status95.95% uptime history

Every Recorded Cloudsmith Incident

Cloudsmith incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Aug 21, 2026New upstream packages may not appear in repositoriesThe issue has now been resolved, and package caching to the repositories has resumed. Packages pulled between **17:00 and 18:45 UTC** will be missing from the repositories. These missing packages will be cached during…39 minResolved
Aug 6, 2026Intermittent UI timeouts affecting the Package viewScope has been determined to be non-production only, so the incident is marked as non-impacting.1h 35mResolved
Aug 5, 2026Errors affecting API and web requestsNo further impact to API or Web applications outside of the 1 minute window1h 44mResolved
Jul 30, 2026Download Request Latency for Python PackagesWe have confirmed that our work has returned services to normal operations.55 minResolved
Jul 30, 2026Intermittent authentication failures affecting Docker and Helm OCI logins in all regionsWe've reverted a change and confirmed resolution. This did not impact Enterprise (custom) domains or Enterprise Customers with custom domains.3 minResolved
Jul 29, 2026Intermittent RPM package upload sync failures affecting package synchronizationPackages have successfully resynced and package syncing is operating as expected1h 12mResolved
Jul 16, 2026Download Request Latency for Python PackagesWe have confirmed that our change has returned stability to the service2h 6mResolved
Jul 14, 2026Minor service degradation in Europe regionServices have recovered and we are continuing to monitor the platform to ensure stability.-171 minResolved
Jul 14, 2026Intermittent failures when syncing Docker images.Services have become fully operational and the backfill for the impacted SBOMs have completed. We are continuing to monitor the platform to ensure stability.7h 43mResolved
Jul 11, 2026Partial outage impacting normal operations globallySystem has returned to normal operational levels.26 minResolved
Jul 9, 2026Elevated API and package download latency in Europe and US East regionsAll systems are operational.3h 54mResolved
Jul 9, 2026Elevated API and package download latency in Europe and US East regionsThe mitigation steps taken have resolved the issue. Latency has returned to normal levels, and we will continue monitoring for stability.1h 4mResolved
Jun 23, 2026Update - Early Access - Policy Evaluation & Security Enrichment Delays:The system is operational, and we've resolved the backfill operation and our additional performance enhancements.72h 31mResolved
Jun 19, 2026Policy evaluation and security enrichmentWe are currently undertaking maintenance on the system that manages policy evaluation and security enrichment. During this window, no periodic evaluations will take place. Policy evaluation during package sync will…1084h 2mResolved
Jun 17, 2026Increase in Request Times across regionsNo further impacts were noted during the monitoring. All services are working as expected.1h 47mResolved
Jun 3, 2026Elevated API and package download latency in Europe regionPerformance has returned to normal in the Europe region.27 minResolved
Jun 1, 2026Errors when querying analytics dataWe've validated across our platform and confirmed all services are operating normally2h 23mResolved
May 27, 2026Elevated package download error rates affecting US regionWe can confirm the issue has been resolved.30 minResolved
May 27, 2026Illegitimate network traffic causing performance degradation (EU)We can confirm the issue has been fully resolved.2h 45mResolved
May 15, 2026Elevated errors for users accessing the web appWe have taken measures to ensure continued stability. After continued monitoring, we have confirmed that error rates remain at normal levels for both the classic and new web apps.57 minResolved
May 15, 2026Intermittent Docker Push Failures (APAC Region)We can confirm that the issue is now resolved.1h 37mResolved
May 14, 2026Session management issueWe can confirm the session management issue has been fully resolved and all systems are operating normally.45 minResolved
May 13, 2026Issue with Cloudsmith webhooksWe've identified and mitigated the issue affecting webhooks. Webhook delivery is now recovering, and queued events will begin to backfill automatically. During this period, you may see an increased volume of webhook…4h 22mResolved
May 13, 2026Intermittent Docker Push FailuresThis has now been resolved10 minResolved
May 1, 2026404s on Python Metadata URLsThis issue has now been resolved.2 minResolved
Apr 28, 2026Delays in Policy Evaluations by Enterprise Policy ManagerThe backlog has been cleared and package evaluations are operating as expected.21h 53mResolved
Apr 23, 2026Degraded Decision Logs for Enterprise Policy ManagerThe issue has been resolved. The system is operating normally.1 minResolved
Apr 20, 2026Vercel Security Incident (April 19th 2026)Vercel confirmed we have not been impacted, but we have still taken the necessary steps and rotated credentials in environment variables that were not marked as “sensitive” as mentioned in the security bulletin.76h 49mResolved
Apr 3, 2026Degraded performance in EU-West.All systems are operating normally and error rates have returned to expected levels.36 minResolved
Mar 31, 2026Partial outage for package uploads and downloadsThis issue has now been resolved.1h 10mResolved
Mar 30, 2026Degraded performance in EU WestThe issues causing increased latency and error rates in the EU West region have been resolved.1h 2mResolved
Mar 28, 2026Degraded performance in US EastThe issues causing increased error rates in the US East region have been resolved.1h 43mResolved
Mar 27, 2026Degraded performance in EU West and US EastOur engineers implemented a fix for this issue and have confirmed no further impact.-54 minResolved
Mar 18, 2026Alpine Packages Created Without VersionsA release at 3:30 PM introduced an issue affecting the Alpine format, causing some newly created packages to sync without versions. Only packages created after this time were impacted. The fix was deployed at 5:17 PM…45 minResolved
Mar 10, 2026Degraded performance in US East 2 regionThe issues causing increased latency in the US East 2 region have been resolved.43 minResolved
Feb 28, 2026Increase in Request times with package pulls across Package FormatsThe issue was resolved after the maintenance activity was stopped, and the affected components are now operational.12 minResolved
Feb 27, 2026Delayed Policy EvaluationsPolicy evaluations and decision logs are fully processed.3h 20mResolved
Feb 5, 2026Service DegradationWe have confirmed that services have continued to operate normally after the earlier mitigations were implemented.24h 12mResolved
Feb 4, 2026Enterprise Policy Manager policy evaluations delayed151h 34mResolved
Feb 3, 2026High CPU load on our writer database1h 41mResolved
Jan 28, 2026Delayed Policy Evaluations2h 1mResolved
Jan 21, 2026Terraform package download degradation1h 24mResolved
Jan 21, 2026Delayed or missing EPM policy evaluations2h 45mResolved
Jan 14, 2026Performance degradation55 minResolved
Jan 13, 2026Policy Decision logs delayed16h 35mResolved
Jan 12, 2026Performance degradation in Tokyo region2h 25mResolved
Dec 19, 2025Webhook and caching delays-2 minResolved
Dec 19, 2025Policy evaluation delay2h 2mResolved
Dec 16, 2025Degraded UI performance-225 minResolved

How to Read This Cloudsmith Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Cloudsmith acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Cloudsmith outage in this window ran 45d 4h, against a mean recovery of 1d 9h. If you depend on Cloudsmith in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.