Code42 Software, Inc. Outage History

50 incidents recorded over the last 365 days, 43 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Code42 Software, Inc. Incident

Code42 Software, Inc. incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 27, 2026Delay in processing eventsThis incident has been resolved.17h 20mResolved
Oct 16, 2026We are investigating an issue where alert rules and risk indicators may not be correctly generated and applied in a small subset of customer accounts.This incident has been resolved.229h 8mResolved
Oct 16, 2026Delay in processing AlertsThis incident has been resolved.3h 52mResolved
Oct 14, 2026Delay in processing eventsThis incident has been resolved.52h 2mResolved
Oct 14, 2026Delay in processing eventsThis incident has been resolved.53 minResolved
Oct 8, 2026Delay in processing eventsThis incident has been resolved.21h 52mResolved
Oct 8, 2026Delay in processing eventsThis incident has been resolved.21h 53mResolved
Oct 7, 2026Incydr Cloud MaintenanceWe will be undergoing scheduled maintenance during this time.1h 0mScheduled
Oct 7, 2026Incydr Cloud MaintenanceThe Incydr Security Cloud will be undergoing regular service upgrades that may result in up to 30 minutes of downtime during the maintenance window. During this time some functionality of the web console will be…1h 0mScheduled
Sep 30, 2026Incydr Cloud MaintenanceThe Incydr Security Cloud will be undergoing regular service upgrades that may result in up to 30 minutes of downtime during the maintenance window. During this time some functionality of the web console will be…1h 0mScheduled
Sep 29, 2026Incydr Cloud MaintenanceThe Incydr Security Cloud will be undergoing regular service upgrades that may result in up to 30 minutes of downtime during the maintenance window. During this time some functionality of the web console will be…1h 0mScheduled
Sep 28, 2026Delay in processing eventsThis incident has been resolved.7h 15mResolved
Sep 28, 2026Incydr Cloud MaintenanceThe Incydr Security Cloud will be undergoing regular service upgrades that may result in up to 30 minutes of downtime during the maintenance window.  During this time some functionality of the web console will be…1h 0mScheduled
Sep 23, 2026Delay in processing eventsThis incident has been resolved.10h 8mResolved
Sep 23, 2026Incydr Cloud MaintenanceThe Incydr Security Cloud will be undergoing regular service upgrades that may result in up to 30 minutes of downtime during the maintenance window.  During this time some functionality of the web console will be…1h 0mScheduled
Aug 25, 2026Delay in processing eventsThis incident has been resolved.4h 7mResolved
Aug 11, 2026Delay in processing AlertsThis incident has been resolved.14h 21mResolved
Aug 5, 2026Incydr Cloud MaintenanceThe scheduled maintenance has been completed.1h 30mScheduled
Jul 30, 2026Event Processing DelaysThis incident has been resolved.10h 29mResolved
Jul 28, 2026Delay in processing Google Drive eventsThis incident has been resolved.47h 29mResolved
Jul 20, 2026Delay in processing AlertsThis incident has been resolved.3h 20mResolved
Jul 14, 2026Exfiltrated File Collection Disruption (Incydr Gov Only)## Incydr Gov Only On July 8 2026 21:00UTC, the service cluster responsible for managing exfiltrated files in our Incydr Gov environment experienced an outage. During the outage, users were unable to download…-465 minResolved
Jul 6, 2026Event Processing DelaysThis incident has been resolved.5h 17mResolved
Jun 24, 2026Delay in processing eventsThis incident has been resolved.16h 11mResolved
Jun 24, 2026Delay in processing eventsThis incident has been resolved.5h 13mResolved
Jun 22, 2026Delay in processing eventsThis incident has been resolved.12h 32mResolved
Jun 22, 2026Delay in processing AlertsThere was a delay in processing of events for the IE, ZA, and DE regions. This was resolved on 6/20/2026.0 minResolved
Jun 13, 2026Delayed processing of events for Cloud ConnectorsThis incident has been resolved.1h 56mResolved
Jun 11, 2026Delay in processing eventsThis incident has been resolved.9h 54mResolved
May 29, 2026Delayed event processing of Cloud Data Connector eventsThis incident has been resolved.72h 39mResolved
May 27, 2026Delay in processing eventsThis incident has been resolved.10h 12mResolved
May 21, 2026Delay in processing eventsThis incident has been resolved.4h 29mResolved
May 11, 2026Delay in Processing events from Cloud and Email ConnectorsThis incident has been resolved.67h 56mResolved
Apr 30, 2026Delay in processing OneDrive, O365, Gmail and Gdrive EventsThis incident has been resolved.60h 11mResolved
Apr 29, 2026Delay in processing eventsThis incident has been resolved.15h 28mResolved
Apr 28, 2026Delay in processing agent settings.This incident has been resolved.1h 0mResolved
Apr 23, 2026Delay in processing AlertsThis incident has been resolved.3h 55mResolved
Mar 30, 2026Event Processing DelaysThis incident has been resolved.20h 39mResolved
Mar 25, 2026Event Processing DelaysThis incident has been resolved.8h 38mResolved
Mar 23, 2026Failing Logins for IncydrAt 21:35 UTC on March 23, 2026, an engineering change was released to all Incydr production environments. This change caused a temporary outage of Incydr services. During the service outage, users were able to…14h 43mResolved
Mar 20, 2026Authentication Failures in Prod GovThis incident has been resolved all services are back and running.19 minResolved
Mar 10, 2026Delay in Processing Cloud Detector Security EventsThis incident has been resolved.10h 58mResolved
Mar 5, 2026Delay in processing AlertsThis incident has been resolved.7h 16mResolved
Feb 18, 2026Delay in processing AlertsThis incident has been resolved.21h 16mResolved
Feb 4, 2026Event Processing DelaysThis incident has been resolved.5h 21mResolved
Feb 4, 2026Event Processing DelaysThis incident has been resolved.2h 7mResolved
Feb 4, 2026Event Processing DelaysThis incident has been resolved.10h 46mResolved
Jan 12, 2026Delay in processing AlertsThere was a delay in processing Alerts. This has now been resolved.0 minResolved
Nov 14, 2025Microsoft Office 365 event processing.This incident has been resolved.249h 24mResolved
Nov 7, 2025Delay in processing OneDrive eventsThis incident has been resolved.42h 27mResolved

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How to Read This Code42 Software, Inc. Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Code42 Software, Inc. acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Code42 Software, Inc. outage in this window ran 10d 9h, against a mean recovery of 23h 7m. If you depend on Code42 Software, Inc. in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.