Code42 Software, Inc. Outage History
50 incidents recorded over the last 365 days, 43 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Code42 Software, Inc. Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 27, 2026 | Delay in processing eventsThis incident has been resolved. | 17h 20m | Resolved |
| Oct 16, 2026 | We are investigating an issue where alert rules and risk indicators may not be correctly generated and applied in a small subset of customer accounts.This incident has been resolved. | 229h 8m | Resolved |
| Oct 16, 2026 | Delay in processing AlertsThis incident has been resolved. | 3h 52m | Resolved |
| Oct 14, 2026 | Delay in processing eventsThis incident has been resolved. | 52h 2m | Resolved |
| Oct 14, 2026 | Delay in processing eventsThis incident has been resolved. | 53 min | Resolved |
| Oct 8, 2026 | Delay in processing eventsThis incident has been resolved. | 21h 52m | Resolved |
| Oct 8, 2026 | Delay in processing eventsThis incident has been resolved. | 21h 53m | Resolved |
| Oct 7, 2026 | Incydr Cloud MaintenanceWe will be undergoing scheduled maintenance during this time. | 1h 0m | Scheduled |
| Oct 7, 2026 | Incydr Cloud MaintenanceThe Incydr Security Cloud will be undergoing regular service upgrades that may result in up to 30 minutes of downtime during the maintenance window. During this time some functionality of the web console will be… | 1h 0m | Scheduled |
| Sep 30, 2026 | Incydr Cloud MaintenanceThe Incydr Security Cloud will be undergoing regular service upgrades that may result in up to 30 minutes of downtime during the maintenance window. During this time some functionality of the web console will be… | 1h 0m | Scheduled |
| Sep 29, 2026 | Incydr Cloud MaintenanceThe Incydr Security Cloud will be undergoing regular service upgrades that may result in up to 30 minutes of downtime during the maintenance window. During this time some functionality of the web console will be… | 1h 0m | Scheduled |
| Sep 28, 2026 | Delay in processing eventsThis incident has been resolved. | 7h 15m | Resolved |
| Sep 28, 2026 | Incydr Cloud MaintenanceThe Incydr Security Cloud will be undergoing regular service upgrades that may result in up to 30 minutes of downtime during the maintenance window. During this time some functionality of the web console will be… | 1h 0m | Scheduled |
| Sep 23, 2026 | Delay in processing eventsThis incident has been resolved. | 10h 8m | Resolved |
| Sep 23, 2026 | Incydr Cloud MaintenanceThe Incydr Security Cloud will be undergoing regular service upgrades that may result in up to 30 minutes of downtime during the maintenance window. During this time some functionality of the web console will be… | 1h 0m | Scheduled |
| Aug 25, 2026 | Delay in processing eventsThis incident has been resolved. | 4h 7m | Resolved |
| Aug 11, 2026 | Delay in processing AlertsThis incident has been resolved. | 14h 21m | Resolved |
| Aug 5, 2026 | Incydr Cloud MaintenanceThe scheduled maintenance has been completed. | 1h 30m | Scheduled |
| Jul 30, 2026 | Event Processing DelaysThis incident has been resolved. | 10h 29m | Resolved |
| Jul 28, 2026 | Delay in processing Google Drive eventsThis incident has been resolved. | 47h 29m | Resolved |
| Jul 20, 2026 | Delay in processing AlertsThis incident has been resolved. | 3h 20m | Resolved |
| Jul 14, 2026 | Exfiltrated File Collection Disruption (Incydr Gov Only)## Incydr Gov Only On July 8 2026 21:00UTC, the service cluster responsible for managing exfiltrated files in our Incydr Gov environment experienced an outage. During the outage, users were unable to download… | -465 min | Resolved |
| Jul 6, 2026 | Event Processing DelaysThis incident has been resolved. | 5h 17m | Resolved |
| Jun 24, 2026 | Delay in processing eventsThis incident has been resolved. | 16h 11m | Resolved |
| Jun 24, 2026 | Delay in processing eventsThis incident has been resolved. | 5h 13m | Resolved |
| Jun 22, 2026 | Delay in processing eventsThis incident has been resolved. | 12h 32m | Resolved |
| Jun 22, 2026 | Delay in processing AlertsThere was a delay in processing of events for the IE, ZA, and DE regions. This was resolved on 6/20/2026. | 0 min | Resolved |
| Jun 13, 2026 | Delayed processing of events for Cloud ConnectorsThis incident has been resolved. | 1h 56m | Resolved |
| Jun 11, 2026 | Delay in processing eventsThis incident has been resolved. | 9h 54m | Resolved |
| May 29, 2026 | Delayed event processing of Cloud Data Connector eventsThis incident has been resolved. | 72h 39m | Resolved |
| May 27, 2026 | Delay in processing eventsThis incident has been resolved. | 10h 12m | Resolved |
| May 21, 2026 | Delay in processing eventsThis incident has been resolved. | 4h 29m | Resolved |
| May 11, 2026 | Delay in Processing events from Cloud and Email ConnectorsThis incident has been resolved. | 67h 56m | Resolved |
| Apr 30, 2026 | Delay in processing OneDrive, O365, Gmail and Gdrive EventsThis incident has been resolved. | 60h 11m | Resolved |
| Apr 29, 2026 | Delay in processing eventsThis incident has been resolved. | 15h 28m | Resolved |
| Apr 28, 2026 | Delay in processing agent settings.This incident has been resolved. | 1h 0m | Resolved |
| Apr 23, 2026 | Delay in processing AlertsThis incident has been resolved. | 3h 55m | Resolved |
| Mar 30, 2026 | Event Processing DelaysThis incident has been resolved. | 20h 39m | Resolved |
| Mar 25, 2026 | Event Processing DelaysThis incident has been resolved. | 8h 38m | Resolved |
| Mar 23, 2026 | Failing Logins for IncydrAt 21:35 UTC on March 23, 2026, an engineering change was released to all Incydr production environments. This change caused a temporary outage of Incydr services. During the service outage, users were able to… | 14h 43m | Resolved |
| Mar 20, 2026 | Authentication Failures in Prod GovThis incident has been resolved all services are back and running. | 19 min | Resolved |
| Mar 10, 2026 | Delay in Processing Cloud Detector Security EventsThis incident has been resolved. | 10h 58m | Resolved |
| Mar 5, 2026 | Delay in processing AlertsThis incident has been resolved. | 7h 16m | Resolved |
| Feb 18, 2026 | Delay in processing AlertsThis incident has been resolved. | 21h 16m | Resolved |
| Feb 4, 2026 | Event Processing DelaysThis incident has been resolved. | 5h 21m | Resolved |
| Feb 4, 2026 | Event Processing DelaysThis incident has been resolved. | 2h 7m | Resolved |
| Feb 4, 2026 | Event Processing DelaysThis incident has been resolved. | 10h 46m | Resolved |
| Jan 12, 2026 | Delay in processing AlertsThere was a delay in processing Alerts. This has now been resolved. | 0 min | Resolved |
| Nov 14, 2025 | Microsoft Office 365 event processing.This incident has been resolved. | 249h 24m | Resolved |
| Nov 7, 2025 | Delay in processing OneDrive eventsThis incident has been resolved. | 42h 27m | Resolved |
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How to Read This Code42 Software, Inc. Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Code42 Software, Inc. acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Code42 Software, Inc. outage in this window ran 10d 9h, against a mean recovery of 23h 7m. If you depend on Code42 Software, Inc. in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.