Cognite Outage History

52 incidents recorded over the last 365 days, 52 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Cognite status100.00% uptime history

Every Recorded Cognite Incident

Cognite incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 3, 2026Service Degradation for Time Series API in statnett ClusterThis incident has been resolved. The Time Series API in the Statnett cluster has been restored and is operating normally. All affected services are functioning as expected.15h 25mResolved
Oct 30, 2026uploaded-files-via-uploadurl-do-not-appear-in-az-tyo-gpFiles uploaded via uploadUrl in az-tyo-gp-001 are now available as expected, including in InField.7h 47mResolved
Oct 16, 20263D Service Outage in az-tyo-002The issue affecting 3D services in `az-tyo-002` has been fixed by increasing the health probe startup delay. Service has been restored, and is now resolved.1h 52mResolved
Oct 14, 2026Elevated errors in Atlas AI agent chatUpstream provider Microsoft has confirmed that the underlying service-side timeout issues in Azure OpenAI (East US 2) are fully resolved. Customer-facing mitigation remains in place and all Atlas AI agent chat metrics…7h 42mResolved
Oct 8, 2026Time Series Service Disruption in az-arn-001 and az-sin-sp-001**All services have recovered and are operating normally.**-37 minResolved
Oct 2, 2026 Performance Degradation in az-phx-001 (US West)**The issue causing increased latency and degraded performance in the** `az-phx-001` **cluster has been resolved. All affected services and API response times are back to normal operation**99h 17mResolved
Oct 2, 2026Degraded Transformation & Workflow Performance in westeurope-1The workflow/transformation performance issue has been resolved. Increasing the project’s task-pool priority and unscheduling bootcamp transformations significantly improved performance, reducing average transformation…115h 58mResolved
Sep 29, 2026Slow response time on OpenAI Azure models EUThe issue causing slow response times for Azure OpenAI models in the EU Datazone has been resolved.24h 24mResolved
Sep 28, 2026Degraded Performance - Scheduled Calculations in ChartsAll scheduled calculations have resumed and data point processing is fully operational. We have verified full recovery and confirmed normal service performance.47h 56mResolved
Sep 23, 2026Degraded search and data modeling indexing performanceThe performance degradation affecting Data Modeling search and indexing in **westeurope-1** has been fully resolved. Syncer capacity has been restored, cluster health metrics have returned to normal, and all indexing…18h 22mResolved
Sep 22, 2026Indexing in data modeling is degradedService has been restored. The Elasticsearch cluster in westeurope-1 has stabilized, and search, aggregation, and data-modeling indexing are operating normally.11h 59mResolved
Sep 22, 2026 Degraded Data Modeling Indexing and Search in westeurope-1The performance degradation affecting Data Modeling search and indexing in **westeurope-1** has been fully resolved. Syncer capacity has been restored, cluster health metrics have returned to normal, and all indexing…50h 7mResolved
Sep 11, 2026Degraded Data Modeling Availability in az-arn-001Increased error rates were found to be confined to a particular client configuration with excessive retries, and were mitigated. Overall cluster availability remained nominal.179h 58mResolved
Sep 11, 2026Data Modeling service degradation in az-tyo-gp-001This incident has been resolved. Data modeling services in `az-tyo-gp-001` have fully recovered and error rates have returned to normal. All systems are operating as expected.484h 26mResolved
Sep 6, 2026Users experiencing HTTP 500/503 errors when searching or aggregating Data ModelsThis incident has been resolved. The issue causing HTTP 500/503 errors when searching or aggregating Data Models in `westeurope-1` has been mitigated, and service performance has fully recovered. All systems are…3h 17mResolved
Sep 6, 2026Elevated error rates on Timeseries and Sequences APIsServices are fully recovered and operating normally. The elevated 5XX error rates affecting the **Timeseries** and **Sequences** APIs on cluster **az-pnq-gp-001** between approximately **07:18 and 07:45 CEST** on…8h 37mResolved
Sep 4, 2026Users experiencing HTTP 500/503 errors when searching or aggregating Data Models• **Problem:** The production `propertygraph-search` Elasticsearch cluster in `westeurope-1` went red for roughly 10 minutes. • **Root cause:** Propertygraph syncer activity and cluster topology created excessive…9h 40mResolved
Sep 3, 2026Login Issues in Cognite Applications (Fusion, Infield, Maintain)The issue causing login failures across Cognite Data Fusion, InField, and Maintain has been resolved. The underlying deployment change was rolled back, and normal service has been fully restored across all clusters.14 minResolved
Sep 1, 2026Degraded Data Model Search & Aggregations in westeurope-1**Summary:** We experienced an issue affecting the Property Graph search service in the West Europe region. The Elasticsearch cluster became unstable after receiving unusually large synchronization requests, which…6h 26mResolved
Aug 25, 2026Scheduled Downtime Notification - Database Upgrade on 09 September, 7 AM CESTMaintenance has started357h 9mResolved
Aug 24, 2026CDF hosted Streamlit apps failing due to missing "ssl" dependencyThe issue got fixed on 27th August. All Apps are now up and running.166h 14mResolved
Aug 19, 2026Partial service outage affecting CDF westeurope-1Issue is fixed, and no further degradations were observed.15h 29mResolved
Aug 13, 2026Functions API - Degraded PerformanceThis incident has been resolved. It is operating normally. We apologize for any inconvenience and thank you for your patience.17h 11mResolved
Aug 12, 2026Scheduled Downtime Notification - Database Upgrade on 26 August, 4PM CESTMaintenance has started342h 36mResolved
Aug 11, 2026Cogshop Service DisruptionThis incident has been resolved. Cogshop service is up and operating normally. We apologize for any inconvenience and thank you for your patience.3h 26mResolved
Aug 5, 2026Scheduled Downtime Notification - Database Upgrade on 19 August, 7 AM CESTMaintenance has started334h 15mResolved
Jul 29, 2026Scheduled Downtime Notification - Database Upgrade on 12 August, 7 AM CESTMaintenance has started336h 55mResolved
Jul 22, 2026InField — UI License Key Notice(INC-3158)The license key configuration for **Cognite InField** has been updated, and the missing license key watermark is now fully resolved across all affected environments. All services are operating normally. Thank you for…34 minResolved
Jul 13, 2026Cognite Maintain – Activity Edit, Duplicate and Deferment Calculation FailingWe identified and fixed an issue affecting Cognite Maintain for OMV Petrom Romania (Asset Oil) where users with edit access could not update activity dates, duplicate activities, or run deferment calculations in…170h 36mResolved
Jul 8, 2026Missing key warning error in search UIThe MUI X Missing license key warning is no longer showing in production, and Search/Data Exploration is behaving normally.23h 49mResolved
Jun 25, 2026Degraded Experience for Custom AppsThe engineering team has confirmed that the Custom Apps page is fully operational for all users following the fix. The incident has been resolved and is now closed.5h 14mResolved
Jun 9, 2026files_is_uploaded_propagated_lagFile upload propagation delays (`isUploaded` flag) in the `az-eastus-1` cluster have been fully resolved. The root cause was an Azure Event Grid outage in the East US region (05:00 UTC June 9 – 06:30 UTC June 10, 2026)…42h 29mResolved
Jun 4, 2026Data Modeling Search/Aggregates Not RefreshingThe issue has now been fully contained and marked as resolved.327h 45mResolved
Jun 4, 2026Data Workflow Unavailable in Cluster az-tyo-gp-001Data Workflow availability has been fully restored in cluster az-tyo-gp-001. Validation and monitoring confirm normal operation, and the incident has been resolved and closed.-32 minResolved
Jun 3, 2026Rendering issue identified in the Agent selector in Atlas AIThe incident is now resolved as the fix was deployed to mitigate the UI rendering issue in the agent chat.1h 43mResolved
Jun 1, 2026Unwanted popup appearing in Cognite hub pageThe team has identified the root cause of the issue and successfully deployed a fix. As a result, the popup is no longer appearing, and normal functionality has been restored. This incident has been fully resolved.32 minResolved
May 28, 2026Performance Degradation for Instance QueriesThe final rollout of the fix for intermittent Data Modeling performance degradation on az-eastus-1 completed successfully, with no significant latency spikes observed during deployment. Application performance is stable…264h 9mResolved
May 27, 2026InField create observation asset tree not scrollable / asset selection blockedThe fix was successful in mitigating the issue. Furthermore, no issues were observed during the Monitoring period.5h 6mResolved
May 21, 2026DMS periodic instability on az-eastus-1, 5XX responsesThe issue affecting Data Modeling Storage (DMS) services on the az-eastus-1 cluster has been resolved. All services are now operating normally.22h 46mResolved
May 21, 2026Issue Loading Fusion Data Modeling in CDFThe issue is resolved now. During the monitoring period, there were no issues observed.17h 47mResolved
May 12, 2026Degraded availability of Data Modeling service in az-eastus-1The fix deployed to address the issue was successful. The metrics are back to normal on the error rates in the data modeling API. We are resolving the incident now.10h 11mResolved
May 11, 2026Function deployment is failingDeployments have remained stable since May 11, and we have not observed any new deployment-related errors. Therefore, this incident has now been marked as resolved.49h 9mResolved
May 6, 2026 New Function Deployments are failing when specifying a cognite-sdk version.The fix has been deployed and all function deployment are completing.29 minResolved
Apr 30, 2026Delay in File Status VisibilityThe conditions are now stable for the API after observing the fixes applied, Therefore this incident is now resolved.43h 26mResolved
Apr 29, 2026Extreme slowness on Raw storage in AZ-EASTUS-1The issue is resolved now and the service is back to normal.19h 34mResolved
Apr 29, 2026Canvas access management malfunctionThe issue has been resolved, and the service is now operating normally.21h 42mResolved
Apr 27, 2026Azure OpenAI models show degraded performanceAzure OpenAI GPT model endpoints in the affected US regions have fully recovered. Multiple rounds of health checks confirmed all endpoints are responding successfully with no errors.43 minResolved
Apr 24, 2026Kubernetes pods failing in AZ-EASTUS-1Microsoft has confirmed the underlying issue has been mitigated and CDF has been running without issues for several hours.19h 7mResolved
Apr 23, 2026Streams and Records API experiencing errors.The issue is now resolved. No issues during the monitoring period.4h 1mResolved
Apr 20, 2026Custom Apps not available The issue has been resolved and the Custom Apps menu is visible and functional.2h 48mResolved
Apr 17, 2026Function deployment failures at 35-40% in az-eastus-1 After carefully monitoring the implemented fixes, our engineering team has confirmed that the incident has been resolved.159h 40mResolved
Apr 17, 2026Intermittent Integration Service Degradation Due to Azure Database MaintenanceOur engineering team has completed monitoring this issue. The database maintenance has completed, services and database connectivity is restored. Therefore, we are resolving this incident.131h 41mResolved

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How to Read This Cognite Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Cognite acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Cognite outage in this window ran 20d 4h, against a mean recovery of 3d 8h. If you depend on Cognite in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.