CoinTracker Outage History

25 incidents recorded over the last 365 days, 20 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded CoinTracker Incident

CoinTracker incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 6, 2026Chatoshi OutageThis issue has been resolved.53 minResolved
Sep 9, 2026ETH and EVM chain wallets failing to sync for some usersThis incident has been resolved.554h 8mResolved
Sep 8, 2026Unable to update exchange accountThis incident has been resolved.15h 18mResolved
Sep 3, 2026Canny Related IssuesThis incident has been resolved.266h 43mResolved
May 27, 2026Portfolio page not loading for some usersThis incident has been resolved.5h 55mResolved
May 2, 2026Bitcoin wallets failing to sync.This incident has been resolved.23h 4mResolved
Apr 22, 2026Unable to login into CoinTrackerThis incident has been resolved.1h 52mResolved
Apr 16, 2026Unable to download 2025 tax formsThis incident has been resolved.1h 0mResolved
Apr 9, 2026Ethereum syncs not workingThis incident has been resolved.27 minResolved
Mar 20, 2026Purchased plans not reflecting in some accountsThis incident has been resolved.12h 56mResolved
Mar 18, 2026Coinbase wallet syncingThis incident has been resolved. If you are still experiencing any unexpected behavior with syncing Coinbase or Kraken, please flag to our CX team.22h 35mResolved
Feb 19, 2026Wallet Sync IssueThis issue has been resolved.2h 59mResolved
Feb 2, 2026Cost basis calculations are delayedThis incident has been resolved.6h 8mResolved
Jan 29, 2026We are undergoing maintenance!The scheduled maintenance has been completed.30 minScheduled
Jan 28, 2026Wallets page is not loadingThis incident has been resolved.1h 13mResolved
Jan 22, 2026Site outageThis incident has been resolved.19 minResolved
Jan 17, 2026Site outageThis incident has been resolved.56 minResolved
Dec 22, 2025We are undergoing maintenance!The scheduled maintenance has been completed.6h 0mScheduled
Dec 19, 2025We are undergoing maintenance!The scheduled maintenance has been completed.2h 0mScheduled
Dec 16, 2025Increase in Error 1015This incident has been resolved.2h 30mResolved
Dec 15, 2025Android users may experience an “Oops! Something went wrong on our end” error when using the CoinTracker app.This issue has been resolved in the newly released version 2.5.2. Android users who already have the app downloaded and are not able to load the app will need to update to that version. iOS users are not impacted.34h 29mResolved
Dec 9, 2025We are undergoing maintenance!The scheduled maintenance has been completed.2h 0mScheduled
Nov 27, 2025Scheduled Domain Update — No Service Impact ExpectedThe scheduled maintenance has been completed.1h 0mScheduled
Nov 19, 2025Coinbase Authentication ErrorThis incident has been resolved.5h 40mResolved
Nov 18, 2025Service Outage - Cloudflare InfrastructureThis incident has been resolved.6h 6mResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next CoinTracker incident opens instead, at the point where knowing still changes what you do.

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How to Read This CoinTracker Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before CoinTracker acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single CoinTracker outage in this window ran 23d 2h, against a mean recovery of 1d 15h. If you depend on CoinTracker in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.