CoinTracker Outage History
25 incidents recorded over the last 365 days, 20 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded CoinTracker Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 6, 2026 | Chatoshi OutageThis issue has been resolved. | 53 min | Resolved |
| Sep 9, 2026 | ETH and EVM chain wallets failing to sync for some usersThis incident has been resolved. | 554h 8m | Resolved |
| Sep 8, 2026 | Unable to update exchange accountThis incident has been resolved. | 15h 18m | Resolved |
| Sep 3, 2026 | Canny Related IssuesThis incident has been resolved. | 266h 43m | Resolved |
| May 27, 2026 | Portfolio page not loading for some usersThis incident has been resolved. | 5h 55m | Resolved |
| May 2, 2026 | Bitcoin wallets failing to sync.This incident has been resolved. | 23h 4m | Resolved |
| Apr 22, 2026 | Unable to login into CoinTrackerThis incident has been resolved. | 1h 52m | Resolved |
| Apr 16, 2026 | Unable to download 2025 tax formsThis incident has been resolved. | 1h 0m | Resolved |
| Apr 9, 2026 | Ethereum syncs not workingThis incident has been resolved. | 27 min | Resolved |
| Mar 20, 2026 | Purchased plans not reflecting in some accountsThis incident has been resolved. | 12h 56m | Resolved |
| Mar 18, 2026 | Coinbase wallet syncingThis incident has been resolved. If you are still experiencing any unexpected behavior with syncing Coinbase or Kraken, please flag to our CX team. | 22h 35m | Resolved |
| Feb 19, 2026 | Wallet Sync IssueThis issue has been resolved. | 2h 59m | Resolved |
| Feb 2, 2026 | Cost basis calculations are delayedThis incident has been resolved. | 6h 8m | Resolved |
| Jan 29, 2026 | We are undergoing maintenance!The scheduled maintenance has been completed. | 30 min | Scheduled |
| Jan 28, 2026 | Wallets page is not loadingThis incident has been resolved. | 1h 13m | Resolved |
| Jan 22, 2026 | Site outageThis incident has been resolved. | 19 min | Resolved |
| Jan 17, 2026 | Site outageThis incident has been resolved. | 56 min | Resolved |
| Dec 22, 2025 | We are undergoing maintenance!The scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Dec 19, 2025 | We are undergoing maintenance!The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Dec 16, 2025 | Increase in Error 1015This incident has been resolved. | 2h 30m | Resolved |
| Dec 15, 2025 | Android users may experience an “Oops! Something went wrong on our end” error when using the CoinTracker app.This issue has been resolved in the newly released version 2.5.2. Android users who already have the app downloaded and are not able to load the app will need to update to that version. iOS users are not impacted. | 34h 29m | Resolved |
| Dec 9, 2025 | We are undergoing maintenance!The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Nov 27, 2025 | Scheduled Domain Update — No Service Impact ExpectedThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Nov 19, 2025 | Coinbase Authentication ErrorThis incident has been resolved. | 5h 40m | Resolved |
| Nov 18, 2025 | Service Outage - Cloudflare InfrastructureThis incident has been resolved. | 6h 6m | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next CoinTracker incident opens instead, at the point where knowing still changes what you do.
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How to Read This CoinTracker Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before CoinTracker acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single CoinTracker outage in this window ran 23d 2h, against a mean recovery of 1d 15h. If you depend on CoinTracker in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.