Conga Outage History

112 incidents recorded over the last 365 days, 44 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Conga status99.43% uptime history

Every Recorded Conga Incident

Conga incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Dec 27, 2026Turbo Pricing and Turbo Config Scheduled MaintenanceTurbo Pricing and Turbo Config will undergo scheduled maintenance. There could be intermittent service disruption during this period.6h 0mScheduled
Nov 29, 2026Turbo Pricing and Turbo Config Scheduled MaintenanceTurbo Pricing and Turbo Config will undergo scheduled maintenance. There could be intermittent service disruption during this period.6h 0mScheduled
Nov 14, 2026Scheduled Maintenance: Conga PlatformWe have scheduled maintenance for Conga Platform impacting all the regions. Reason for Maintenance: This deployment work is part of our regular release cycle. Expected Impact: During this maintenance window, customers…4h 0mScheduled
Nov 2, 2026Scheduled Maintenance: Merge ServiceThe scheduled maintenance has been completed.2h 0mScheduled
Nov 2, 2026Scheduled Maintenance: Merge ServiceThe scheduled maintenance has been completed.2h 0mScheduled
Nov 2, 2026Scheduled Maintenance: Merge ServiceThe scheduled maintenance has been completed.2h 0mScheduled
Oct 31, 2026Scheduled Maintenance: Conga PlatformThe scheduled maintenance has been completed.6h 0mScheduled
Oct 31, 2026Scheduled Maintenance: CCI-StandaloneThe scheduled maintenance has been completed.2h 0mScheduled
Oct 29, 2026Investigating Issue Impacting Conga Platform AuthenticationThe issue impacting Conga Login in the all regions has been fully resolved and all affected systems have returned to normal operation.5h 52mResolved
Oct 26, 2026Investigating Issue Impacting Conga Platform productsThis incident has been resolved.66h 14mResolved
Oct 25, 2026Turbo Pricing and Turbo Config Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 24, 2026Emergency Maintenance: Conga PlatformThe scheduled maintenance has been completed.4h 0mScheduled
Oct 19, 2026Investigating Issue Impacting Composer Reports and Collaborate GenerationThe issue impacting Collaborate and Composer in the NA region has been fully resolved and all affected systems have returned to normal operation.4h 56mResolved
Oct 17, 2026Scheduled Maintenance: CCI StandaloneThe scheduled maintenance has been completed.2h 0mScheduled
Oct 17, 2026Scheduled Maintenance: Conga PlatformThe scheduled maintenance has been completed.4h 0mScheduled
Oct 17, 2026Scheduled Maintenance: CCI StandaloneThe scheduled maintenance has been completed.2h 0mScheduled
Oct 17, 2026Scheduled Maintenance: CCI StandaloneThe scheduled maintenance has been completed.2h 0mScheduled
Oct 13, 2026Issue Identified with Conga Composer - Fix Implementation UnderwayThe issue impacting Conga Composer in the NA region has been fully resolved and all affected systems have returned to normal operation.1h 19mResolved
Oct 12, 2026Scheduled Maintenance: Merge ServiceThe scheduled maintenance has been completed.2h 0mScheduled
Oct 12, 2026Investigating Issue Impacting Conga Platform - EU regionThe issue impacting Conga Platform EU has been fully resolved and all affected systems have returned to normal operation.4h 57mResolved
Oct 12, 2026Scheduled Maintenance: Merge ServiceThe scheduled maintenance has been completed.2h 0mScheduled
Oct 12, 2026Scheduled Maintenance: Conga CollaborateThe scheduled maintenance has been completed.2h 0mScheduled
Oct 12, 2026Scheduled Maintenance: Merge ServiceThe scheduled maintenance has been completed.2h 0mScheduled
Oct 10, 2026Scheduled Maintenance: Conga Sign ProfessionalThe scheduled maintenance has been completed.8h 0mScheduled
Oct 10, 2026Scheduled Maintenance: Conga Contracts for SalesforceThe scheduled maintenance has been completed.12h 0mScheduled
Oct 5, 2026Conga Composer | Action Required: Connected App ConfigurationPlease contact Conga Support if additional information is needed.193h 11mResolved
Oct 4, 2026Scheduled Maintenance: X-Author LegacyThe scheduled maintenance has been completed.1h 0mScheduled
Oct 4, 2026Scheduled Maintenance: CCI StandaloneThe scheduled maintenance has been completed.3h 0mScheduled
Oct 3, 2026Scheduled Maintenance: Conga PlatformThe scheduled maintenance has been completed.6h 0mScheduled
Oct 3, 2026Schedule Maintenance: Max/IDD or Smart Search - NA and EU RegionThe scheduled maintenance has been completed.4h 0mScheduled
Oct 3, 2026Scheduled Maintenance: Conga ComposerThe scheduled maintenance has been completed.12h 0mScheduled
Sep 27, 2026Scheduled Emergency Maintenance: X-Author LegacyThe scheduled maintenance has been completed.30 minScheduled
Sep 27, 2026Turbo Pricing and Turbo Config Scheduled MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Sep 20, 2026Scheduled Maintenance: X-Author LegacyThe scheduled maintenance has been completed.2h 0mScheduled
Sep 19, 2026Scheduled Maintenance: Conga PlatformThe scheduled maintenance has been completed.6h 0mScheduled
Sep 19, 2026Scheduled Maintenance: Conga CollaborateThe scheduled maintenance has been completed.4h 0mScheduled
Sep 17, 2026Investigating Issue Impacting Sign ProfessionalThe issue impacting Sign Professional in the North America (NA) region has been fully resolved and all affected systems have returned to normal operation.1h 38mResolved
Sep 17, 2026Investigating Issue Impacting Conga Platform - EU regionThe issue impacting Conga Platform in the EU region has been fully resolved and all affected systems have returned to normal operation.6h 37mResolved
Sep 16, 2026Informational Notice – Salesforce Service DisruptionSalesforce has resolved the service disruption affecting a subset of its instances. The related intermittent login and application access issues for impacted customers have been resolved. Our services are operating…25h 36mResolved
Sep 15, 2026Scheduled Maintenance: Merge ServiceWe have scheduled maintenance for Merge Service impacting the region. Reason for Maintenance: This deployment work is part of our regular release cycle. Expected Impact: During this maintenance window, customers may…2h 0mScheduled
Sep 15, 2026Scheduled Maintenance: Merge ServiceWe have scheduled maintenance for Merge Service impacting the region. Reason for Maintenance: This deployment work is part of our regular release cycle. Expected Impact: During this maintenance window, customers may…2h 0mScheduled
Sep 15, 2026Scheduled Maintenance: Conga CollaborateThe scheduled maintenance has been completed.2h 0mScheduled
Sep 15, 2026Scheduled Maintenance: Merge ServiceWe have scheduled maintenance for Merge Service impacting the region. Reason for Maintenance: This deployment work is part of our regular release cycle. Expected Impact: During this maintenance window, customers may…2h 0mScheduled
Sep 15, 2026Schedule Maintenance Cancellation: Merge ServiceThe scheduled maintenance for Merge Service impacting the region has been cancelled. For real-time updates, please monitor our status page: http://status.conga.com For our maintenance schedule, please monitor…2h 0mScheduled
Sep 12, 2026Scheduled Maintenance: Conga Sign ProfessionalThe scheduled maintenance has been completed.8h 0mScheduled
Sep 12, 2026Scheduled Maintenance: Conga Contracts for SalesforceThe scheduled maintenance has been completed.12h 0mScheduled
Sep 5, 2026Scheduled Maintenance: Conga PlatformThe scheduled maintenance has been completed.4h 0mScheduled
Sep 5, 2026Emergency Maintenance: CCI StandaloneThe scheduled maintenance has been completed.1h 0mScheduled
Sep 1, 2026Emergency Maintenance: Merge ServiceThe scheduled maintenance has been completed.2h 0mScheduled
Sep 1, 2026Emergency Maintenance: Merge ServiceThe scheduled maintenance has been completed.2h 0mScheduled
Sep 1, 2026Emergency Maintenance: Merge ServiceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 31, 2026Investigating Issue Impacting Composer in EUWe investigated and resolved reports of delays affecting document merges in EU that occured between 1:45 PM and 2:40 PM UTC. Some customers in the EU region experienced delays or failures when generating document…2h 7mResolved
Aug 31, 2026Emergency Maintenance: Conga PlatformThe scheduled maintenance has been completed.3h 0mScheduled
Aug 31, 2026Emergency Maintenance: Conga PlatformThe scheduled maintenance has been completed.3h 0mScheduled
Aug 30, 2026Turbo Pricing and Turbo Config Scheduled MaintenanceThe scheduled maintenance has been completed.172h 0mScheduled
Aug 29, 2026Scheduled Maintenance: CCI StandaloneWe have scheduled maintenance for CCI Standalone impacting the region. Reason for Maintenance: This deployment work is part of our regular release cycle. Expected Impact: During this maintenance window, customers may…2h 0mScheduled
Aug 29, 2026Scheduled Maintenance: CCI StandaloneWe have scheduled maintenance for CCI Standalone impacting the region. Reason for Maintenance: This deployment work is part of our regular release cycle. Expected Impact: During this maintenance window, customers may…2h 0mScheduled
Aug 29, 2026Scheduled Maintenance: CCI StandaloneWe have scheduled maintenance for CCI Standalone impacting the region. Reason for Maintenance: This deployment work is part of our regular release cycle. Expected Impact: During this maintenance window, customers may…2h 0mScheduled
Aug 25, 2026Investigating Issue Impacting Login on Platform NA regionThe issue impacting Platform Login and Composer in the NA region(s) has been fully resolved and all affected systems have returned to normal operation.1h 39mResolved
Aug 22, 2026Scheduled Maintenance: Conga PlatformThe scheduled maintenance has been completed.4h 0mScheduled
Aug 18, 2026Investigating Issue Impacting email functionality on Conga PlatformThe issue impacting email functionality has been fully resolved and all affected systems have returned to normal operation.1h 27mResolved
Aug 15, 2026Scheduled Maintenance: CCI StandaloneThe scheduled maintenance has been completed.2h 0mScheduled
Aug 15, 2026Scheduled Maintenance: CCI StandaloneThe scheduled maintenance has been completed.2h 0mScheduled
Aug 10, 2026Scheduled Maintenance: Merge ServiceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 10, 2026Scheduled Maintenance: Merge ServiceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 10, 2026Scheduled Maintenance: Merge ServiceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 8, 2026Scheduled Maintenance: Conga PlatformThe scheduled maintenance has been completed.4h 0mScheduled
Aug 8, 2026Emergency Maintenance: Conga CollaborateThe scheduled maintenance has been completed.2h 0mScheduled
Aug 8, 2026Scheduled Maintenance: Conga Contracts for SalesforceThe scheduled maintenance has been completed.12h 0mScheduled
Aug 5, 2026Emergency Maintenance: Conga Sign ProfessionalThe scheduled maintenance has been completed.8h 0mScheduled
Aug 1, 2026Scheduled Maintenance: CCI StandaloneThe scheduled maintenance has been completed.6h 0mScheduled
Aug 1, 2026Scheduled Maintenance: Conga Sign Professional - NAThe scheduled maintenance has been completed.4h 0mScheduled
Jul 30, 2026Scheduled Maintenance: Conga Sign Professional - EUThe scheduled maintenance has been completed.4h 0mScheduled
Jul 28, 2026Investigating Issue Impacting Conga ContractsThe issue impacting Conga Contracts in the NA region has been fully resolved and system has been operating normally for the past 2 days. We appreciate your patience and understanding while we worked to resolve this…202h 41mResolved
Jul 28, 2026Scheduled Maintenance: Conga Sign Professional - APThe scheduled maintenance has been completed.4h 0mScheduled
Jul 27, 2026Emergency Maintenance: Conga CollaborateThe scheduled maintenance has been completed.2h 0mScheduled
Jul 27, 2026Scheduled Maintenance: Conga CollaborateThe scheduled maintenance has been completed.2h 0mScheduled
Jul 26, 2026Turbo Pricing and Turbo Config Scheduled MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Jul 25, 2026Scheduled Maintenance: Conga PlatformThe scheduled maintenance has been completed.4h 0mScheduled
Jul 25, 2026Scheduled Maintenance: X-Author LegacyThe scheduled maintenance has been completed.2h 0mScheduled
Jul 25, 2026Scheduled Maintenance: X-Author LegacyThe scheduled maintenance has been completed.2h 0mScheduled
Jul 23, 2026Partial Service Degradation - Conga PlatformThe issue affecting Conga IDP authentication has been resolved. Microsoft has completed mitigation of the Azure service disruption affecting the West US region, and our monitoring indicates that Conga IDP…3h 56mResolved
Jul 21, 2026Conga Contracts – North America Performance DegradationThe issue impacting Conga Contracts in the NA region has been fully resolved and system has been operating normally for the past 9 hours.13h 35mResolved
Jul 20, 2026Investigating Issue Impacting Conga ContractsThe issue impacting Conga Contracts in the NA region has been fully resolved and all affected systems have returned to normal operation.5h 32mResolved
Jul 15, 2026Investigating Issue Impacting Turbo ProductThe issue impacting Turbo Product in the EU region has been fully resolved and all affected systems have returned to normal operation.21 minResolved
Jul 15, 2026Investigating Issue Impacting Conga ContractsThe issue impacting Conga Contracts in the NA region has been fully resolved and all affected systems have returned to normal operation.47 minResolved
Jul 15, 2026Investigating Issue Impacting Conga ContractsThe issue impacting Conga Contracts in the NA region has been fully resolved and all affected systems have returned to normal operation.57 minResolved
Jun 29, 2026Conga Composer | Action Required: Field Data Source Parameter ImpactedThis incident has been resolved.20h 0mResolved
Jun 18, 2026Investigating Issue Impacting Conga ContractsThe issue impacting Composer has been fully resolved and all affected systems have returned to normal operation. We appreciate your patience and understanding while we worked to resolve this issue.4h 13mResolved
Jun 15, 2026Conga Composer | Action Required: Connected App Configuration UpdateThis incident has been resolved.118h 56mResolved
May 21, 2026Performance Degradation on Salesforce Core ServicesThis incident has been resolved.6h 33mResolved
May 21, 2026Conga contracts latency and gateway time out issues.The issue has been fully resolved and all affected systems have returned to normal operation.8h 5mResolved
May 14, 2026Investigating Issue Impacting Conga Sign ProfessionalAfter investigation, this is not a service-wide incident. The issues with resending transactions and the View Audit button have been confirmed as an intermittent product defect and are being addressed by Engineering as…1h 5mResolved
May 11, 2026Investigating Issue Impacting Conga Contracts for Salesforce - All regionsThe issue impacting Conga Contracts for Salesfroce in the all regions has been fully resolved and all affected systems have returned to normal operation.26h 52mResolved
May 9, 2026Action Required: Reconnect OAuth Connection for Conga Sign ProfessionalHello Conga Sign Customer, We are writing to inform you that some customers may experience issues with sending transactions or synchronization in Conga Sign Professional following our release maintenance today. If you…0 minResolved
Apr 20, 2026Investigating Issue Impacting ComposerThe issue impacting Composer has been fully resolved and all affected systems have returned to normal operation. We appreciate your patience and understanding while we worked to resolve this issue.5h 28mResolved
Apr 2, 2026Investigating issue impacting Conga Contracts - NA regionThe issue impacting Conga Contracts in the NA region has been fully resolved and all affected systems have returned to normal operation. Customers who are still experiencing issues may need to log out of their SSO…1h 49mResolved
Mar 21, 2026Investigating issue in Conga Platform productsThis incident has been resolved.1h 54mResolved
Mar 19, 2026Sign 1.0 performance degradation.This incident has been resolved.3h 39mResolved
Mar 17, 2026Investigating Issue Impacting Conga Sign Professional - AP regionThe issue impacting Conga Sign Professional service within AP region has been fully resolved and all affected systems have returned to normal operation.52 minResolved
Mar 16, 2026Investigating Issue Impacting Conga Sign ProfessionalThe issue impacting Conga Sign Professional in the EU and AP regions has been fully resolved and all affected systems have returned to normal operation.2h 18mResolved
Mar 16, 2026Investigating Issue Impacting Conga Sign ProfessionalA fix has been implemented to address the issue, and our internal validations have completed successfully. Our teams are actively monitoring the system to ensure ongoing stability and have confirmed that the service is…9h 56mResolved
Mar 5, 2026Investigating Issue Impacting Conga Platform - Preview environments (NA, EU and AP)The issue impacting the Platform in the NA, EU and AP Preview environments has been fully resolved, and all affected systems have returned to normal operation.31 minResolved
Feb 23, 2026Investigating issue impacting X-author for ContractsThe Microsoft certification process is complete, and all Conga X-Author services have been restored. If you continue to experience issues or have further questions, please contact Conga Technical Support to raise a…14h 20mResolved
Jan 25, 2026Investigating Issue Impacting LoginThe issue impacting Platform Login in the EU and APAC has been fully resolved and all affected systems have returned to normal operation.2h 17mResolved
Jan 24, 2026Action Required: Refresh Salesforce Refresh Token for Conga Trigger UsersThis was to communicate an action required for Composer Trigger users.1 minResolved
Jan 22, 2026Investigating Issue Impacting Advantage Platform AuthenticationWe have confirmed that the Microsoft service outage has been fully resolved. We have been closely monitoring all our automated helath checks and they're all passing successfully for the past few hours.13h 35mResolved
Jan 10, 2026Sign 2.0 services on Conga Advantage Platform for APAC region are downThe OneSpan issue impacting Sign 2.0 services on Conga Advantage Platform for APAC region has been fully resolved and all affected systems have returned to normal operation.3h 6mResolved
Dec 19, 2025Investigating Issue Impacting Merge ServiceThe issue impacting RegenerateWithRedline Merge service in the NA region has been resolved and all affected systems have returned to normal operation.9h 7mResolved
Dec 18, 2025Investigating Issue Impacting Merge ServiceThe issue impacting merge service in the NA regions has been fully resolved and all affected systems have returned to normal operation.55 minResolved
Nov 27, 2025Investigating Issue Impacting ComposerThe issue impacting Composer UI in the NA regions has been fully resolved and all affected systems have returned to normal operation.20 minResolved
Nov 18, 2025Conga Advantage platform along with other Conga Services are down due to Cloudflare global outageWe have confirmed that the upstream Cloudflare network issues are resolved. We have monitored our systems for the last 20 minutes, and all automated tests and health checks are passing.3h 12mResolved

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How to Read This Conga Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Conga acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Conga outage in this window ran 8d 10h, against a mean recovery of 10h 56m. If you depend on Conga in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.