Contentful Outage History

77 incidents recorded over the last 365 days, 67 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Contentful status98.35% uptime history

Every Recorded Contentful Incident

Contentful incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Aug 28, 2026Support Portal UpdateWe will perform scheduled maintenance on 28 August 2026 from 08:00 to 10:00 UTC (10:00 to 12:00 CEST). During this window, access to ticket creation for customers to submit support tickets via the portal will be…2h 0mScheduled
Aug 21, 2026Database MaintenanceWe will be carrying out a database upgrade during this maintenance window, affecting the EU and US regions. During the upgrade, the User Management API and the Spaces and Organizations endpoints in the Content…169h 0mScheduled
Aug 17, 2026Experience API experiencing issues on upsert operationsThe incident is resolved2h 51mResolved
Aug 13, 2026Errors on Content Management APIThe issue has been addressed.2h 4mResolved
Aug 10, 2026Increased latency and error rates for SnapshotsThis incident has been resolved.3h 6mResolved
Aug 10, 2026Database MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 4, 2026Database MaintenanceThe scheduled maintenance has been completed.-45 minScheduled
Jul 3, 2026Errors on requests to Contentful from Frankfurt (FRA) regionWe have taken action and error rates have returned to normal.7h 53mResolved
Jul 2, 2026Errors on Contentful Content Management and Preview APIs.This issue has been resolved.6h 34mResolved
Jul 1, 2026Database MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jun 30, 2026Latency and errors using Content Model TemplatesThis issue has been resolved.1h 28mResolved
Jun 29, 2026Issues signing in to Contentful using GitHubWe are investigating an issue where some customers may be unable to sign in to Contentful using GitHub - all other login methods are operational.846h 29mResolved
Jun 29, 2026Periodic errors and latency spikes on Contentful Management and Preview APIs.Due to an issue identified with an external provider a small portion of customer traffic may have experienced periodic spells of higher latency or timeouts / errors when making requests to the Contentful Management and…-919 minResolved
Jun 18, 2026Connection issues with the Management and Preview APIsThis issue is now resolved.4h 46mResolved
Jun 18, 2026Cloudinary asset picker not workingThe asset picker in the Cloudinary Marketplace app was not working. The issue is resolved. Customers may need to do a hard refresh to clear their browser cache.26 minResolved
Jun 16, 2026Database MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 12, 2026Issues with full-text search and locale-based publishing for some EU customersWe have resolved the issue.12h 47mResolved
Jun 11, 2026Issues with content editing and publishing for some EU customersWe have resolved the issue.8h 31mResolved
Jun 9, 2026Optimization Hub UnavailableWe have resolved the underlying issue, the Optimization Hub is available again.20 minResolved
Jun 2, 2026Issues with file uploadsWe think the impact from the issue is over, however, uploads using 3rd cloud providers (Google Drive, Instagram, Box, Dropbox etc) are temporarily disabled.1h 48mResolved
May 26, 2026Issues with the Contentful Web AppThe issue has been resolved.15 minResolved
May 19, 2026The Rich Text Editor is intermittently failing to render for some usersWe've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.3h 20mResolved
May 19, 2026Resolved - The Rich Text Editor is intermittently failing to render for some usersWe've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.0 minResolved
May 13, 2026Increased error rates on Content Management APIThe issue has been resolved.9 minResolved
May 5, 2026Audit logs incomplete for days ranging between 30 of April and 4th of May.We've recovered the logs for all customers for the affected dates and these have been sent through to customer storage.1h 27mResolved
May 4, 2026Some customers are experiencing issues logging inThe issue has been resolved.3h 10mResolved
Apr 29, 2026Database MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Apr 28, 2026Issues accessing spaces/environments in the Contentful web appThe issue has been resolved.23 minResolved
Apr 23, 2026Customers experiencing issues with WorkflowsThe issue has been resolved.38 minResolved
Apr 23, 2026500 errors on Contentful APIsThe issue has been resolved.19 minResolved
Apr 13, 2026Customer's content not surfacing in the Contentful web appThe issue has been resolved.1h 1mResolved
Apr 7, 2026Some web app components inaccesibleWe have completed the rollout of the fix and believe all organizations should have restored functionality.57 minResolved
Mar 31, 2026Customers unable to access Organisation settingsWe have validated that the fix resolved the issue and customers are no longer seeing errors when accessing the org settings page in the Contentful WebApp.5 minResolved
Mar 31, 2026Workflows API MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Mar 25, 2026Database MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Mar 19, 2026SSO login errorsThe issue is fully resolved.18 minResolved
Mar 13, 2026Optimization hub not renderingThe issue has been resolved32 minResolved
Mar 12, 2026Intermitent CMA errorsThis issue is fully resolved.40 minResolved
Mar 3, 2026Issues across Contentful APIs (CMA, CDA, GraphQL API and CPA)This issue should now be resolved for all customers.1h 21mResolved
Feb 17, 2026Issues with features being disabled for some customersThe issue has been resolved.1h 20mResolved
Feb 9, 2026Issues with asset uploadsThis issue has been resolved.8h 22mResolved
Feb 6, 2026Cache not invalidatingThe issue is now resolved.6h 15mResolved
Feb 6, 2026Issues with Typeform AppThe issue is now resolved.1h 9mResolved
Jan 28, 2026Webhook Management MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Jan 27, 2026GraphQL errors - Colliding Type namesThis issue has been resolved.46 minResolved
Jan 22, 2026Issues with Scheduled PublishingThe issue was resolved.1h 0mResolved
Jan 22, 2026Management API Outage (EU)This issue is now resolved.40 minResolved
Jan 21, 2026Errors on Contentful WebAppThis issue has been resolved54 minResolved
Jan 16, 2026Issues with Assets processing in the entry editor.The problem with assets being stuck in processing has been addressed all back to operational1h 19mResolved
Jan 14, 2026Issues with adding entries to releasesThe issue has been resolved.1h 28mResolved
Jan 14, 2026Issues with Asset uploads from the Contentful WebAppIssue resolved. Customers can now upload assets through the web app as usual.1h 6mResolved
Dec 15, 2025Issues with customers logging into Contentful accountsBetween 08:40 and 09:20 UTC customers experienced errors when trying to log in to Contentful ("Something went wrong"). This was due to a change we made to our bot protection logic. Once we saw the impact of the change…0 minResolved
Dec 10, 2025Invalid captcha for user registrations and email confirmationsThe issue is resolved now49 minResolved
Dec 4, 2025Increased latency on the Content Management API (CMA)This issue is now resolved.1h 6mResolved
Dec 2, 2025CMA Usage reporting and Audit Logs missing fieldsAudit Logs have returned to their normal state and are fully operational again.17h 50mResolved
Dec 2, 2025Cross-space references are failing for some customersThe issue is resolved.1h 10mResolved
Nov 21, 2025Presence indicator failing in Web AppAfter monitoring the fix, we can confirm the issue is now fixed for all users.1h 13mResolved
Nov 19, 2025Degraded webhook performance 11/12/25 - 11/19/25We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.0 minResolved
Nov 18, 2025Outage on Contentful Personalisation, Funtions and External ReferencesThis issue has been resolved2h 31mResolved
Nov 14, 2025Spike in errors on Contentful Management and Contentful Delivery APIsBetween 15:52 and 15:56 UTC on 14 November, customers experienced a spike in errors on our Content Management and Content Delivery APIs. This also may have affected login and interactions on the Contentful WebApp.-11 minResolved
Nov 14, 2025Issues with the Contentful Web AppThis issue has been resolved55 minResolved
Nov 13, 2025Increased CMA errors and latencyThis issue has been resolved.1h 3mResolved
Nov 13, 2025[EU] Increased latency on the content management APIWe have resolved the issue.1h 14mResolved
Nov 5, 2025Preview functionality causing issues on Chrome 142The issue is now resolved.2h 0mResolved
Nov 5, 2025Old CMA Tokens incorrectly invalidatedThis issue is now resolved.1h 21mResolved
Nov 3, 2025Validation errors on CMA Token creation and usageThis issue is now resolved.1h 0mResolved
Oct 23, 2025Optimization page having issues to load & Personalization management APIsThe issue is resolved.7 minResolved
Oct 22, 2025Issues with end users accessing Contentful powered websites using Microsoft EdgeOver the past weeks, we have worked with the Microsoft Edge team around this incorrect tracker classification. Contentful requests should no longer be blocked when Strict Mode is enabled on Microsoft Edge browser.448h 34mResolved
Oct 21, 2025AI Actions & Workflow Automations executions are delayedAI Actions & Workflow Automations executions have been recovered to normal speed.2h 52mResolved
Oct 20, 2025Errors across several services affecting Contentful APIs and the web appThis issue is now resolved.14h 6mResolved
Oct 17, 2025Issues when adding to Releases in the Contentful WebAppThe issue is resolved.8 minResolved
Oct 8, 2025Customer expierencing issues using the Contentful WepAppThe issue has resolved.20 minResolved
Oct 7, 2025Issues with Scheduled publishingThis issue has been resolved22 minResolved
Oct 3, 2025Merge App Exports FailingWe think the impact from the issue is over.0 minResolved
Oct 1, 2025Issues with the Management APIWe have identified and fixed a misconfiguration with AI Actions. OpenAI models should be working as normal now.12 minResolved
Sep 26, 2025Issues with the Management APIThe issue has now been resolved.58 minResolved
Sep 24, 2025[INCIDENT] Navbar redirecting incorrectlyThe issue is resolved.37 minResolved

How to Read This Contentful Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Contentful acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Contentful outage in this window ran 35d 6h, against a mean recovery of 21h 56m. If you depend on Contentful in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.