Contentstack Outage History
68 incidents recorded over the last 365 days, 36 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Contentstack Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 4, 2026 | Contentstack – Azure EU – Multiple Services DisruptionThis incident has been resolved. | 4h 34m | Resolved |
| Oct 24, 2026 | Contentstack – GCP EU – Kubernetes Platform Version Upgrade – Scheduled MaintenanceThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Oct 23, 2026 | Contentstack – Customer Support Channels – Service DisruptionThis incident affecting Contentstack customer support channels has been fully resolved, and all support channels are operating normally. Contentstack products, APIs, and content delivery were not affected at any… | 1h 36m | Resolved |
| Oct 10, 2026 | Contentstack – GCP NA – Custom Agents, Polaris and Automation DisruptionThis incident affecting Custom Agents, Polaris, and Automation in the GCP NA region has been fully resolved, and all systems are operating normally. Customer Action: No action is required from customers at this… | 22 min | Resolved |
| Oct 10, 2026 | Contentstack – GCP NA – Kubernetes Platform Version Upgrade – Scheduled MaintenanceThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Oct 5, 2026 | Contentstack – Azure NA Production – Performance Improvement – Scheduled MaintenanceThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Sep 26, 2026 | Contentstack – GCP NA Production – Kubernetes Platform Upgrade – Scheduled MaintenancePlease be informed that on Sep 26, 2026, the Contentstack team will perform a Kubernetes platform lifecycle upgrade to ensure continued security compliance and to improve the stability and performance of our… | 8h 0m | Scheduled |
| Sep 26, 2026 | Contentstack – AWS NA Production – Performance Improvement – Scheduled MaintenanceThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Sep 23, 2026 | Contentstack – Azure EU Production – Performance Improvement – Scheduled MaintenanceThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Sep 22, 2026 | Contentstack – SSL Certificate Reissue – Scheduled MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Sep 20, 2026 | Contentstack – GCP NA – Publishing DelaysThis incident affecting the delivery of newly published content in the GCP NA region has been fully resolved and all systems are operating normally. Recently published and unpublished changes are being reflected in… | 1h 4m | Resolved |
| Sep 16, 2026 | Contentstack – Azure EU – Publishing and Webhook DelaysThis incident affecting content publishing and webhook delivery in the Azure EU region has been fully resolved and all systems are operating normally. Customer Action: No action is required from customers at this… | 1h 25m | Resolved |
| Sep 16, 2026 | Contentstack - AWS NA Production - Critical Network-Level Infrastructure UpdateThe scheduled maintenance has been completed. | -240 min | Scheduled |
| Sep 16, 2026 | Contentstack AWS, Azure and GCP All Regions - Contentstack Support Live Chat And Support Portal IssueThis incident affecting Support Live Chat and Support Portal has been fully resolved and all systems are operating normally. | 5h 41m | Resolved |
| Sep 2, 2026 | Contentstack - AWS EU Production - Critical Network-Level Infrastructure UpdateThe scheduled maintenance has been completed. | 2h 30m | Scheduled |
| Sep 1, 2026 | Contentstack – Azure EU – Publishing and Webhook DelaysThis incident has been resolved. | 50 min | Resolved |
| Aug 28, 2026 | Contentstack - GCP NA Production - Critical Network-Level Infrastructure UpdateThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 28, 2026 | Contentstack - AWS EU - Webhook Delivery DisruptionThis incident has been resolved. | 58 min | Resolved |
| Aug 28, 2026 | Contentstack - AWS EU Production - Performance Improvement - Scheduled MaintenanceThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Aug 26, 2026 | Contentstack – AWS AU Production – Performance Improvement – Scheduled MaintenanceThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Aug 25, 2026 | Contentstack - AWS AU Production - Critical Network-Level Infrastructure UpdateThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 25, 2026 | Contentstack - GCP EU Production - Critical Network-Level Infrastructure UpdateThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 15, 2026 | Contentstack – AWS AU Production – Performance Improvement – Scheduled MaintenancePlease be informed that on August 16, 2026, the Contentstack team will perform an emergency maintenance across the AWS AU region to improve the performance, reliability, and security of our services. Maintenance… | 31h 0m | Scheduled |
| Jul 27, 2026 | Contentstack - SSL Certificate Reissue - Scheduled MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jul 23, 2026 | Contentstack – Web Application – Azure NA & EU – Homepage Loading IssueThis incident has been resolved. | 54 min | Resolved |
| Jul 13, 2026 | Contentstack – GCP NA – Publishing FailuresThis incident affecting content publishing in the GCP NA region has been fully resolved and all systems are operating normally. Customer Action: No action is required from customers at this time. We appreciate your… | 7 min | Resolved |
| Jul 12, 2026 | Contentstack – GCP NA – Publishing DelaysThe intermittent delays affecting content publishing on GCP NA have been resolved. The fix applied by our engineering team has stabilized publishing performance, and we have confirmed normal operation through continued… | 17 min | Resolved |
| Jul 11, 2026 | Contentstack – GCP NA – Multiple Services DisruptionAll services in the region have recovered and are operating normally. No action is required from customers at this time. If you encounter any difficulties accessing our services, please reach out to our Customer… | 1h 13m | Resolved |
| Jul 8, 2026 | Contentstack – AWS EU – Publish and Webhook Log Visibility DelayThis incident affecting the Webhook Dispatcher in the AWS EU region has been fully resolved and all systems are operating normally. What happened: An increase in publishing volume caused available storage capacity on… | -632 min | Resolved |
| Jun 28, 2026 | Contentstack - GCP NA - Content Delivery API OutageThis incident affecting the Content Delivery API in the Google Cloud Platform NA (US) region has been fully resolved, and all systems are operating normally. What happened: An issue affecting backend infrastructure… | 19 min | Resolved |
| Jun 26, 2026 | Contentstack - AWS EU - Webhook IssueThis incident affecting the Webhook Dispatcher in the Amazon Web Services EU Region has been fully resolved and all systems are operating normally. No action is required from customers at this time. We appreciate your… | 34 min | Resolved |
| Jun 17, 2026 | Contentstack – Azure NA – Web Application UnavailabilityThis incident has been resolved. | 20 min | Resolved |
| Jun 13, 2026 | Contentstack - Azure NA Production - Cache Cert Renewal - Scheduled MaintenanceThe scheduled maintenance has been completed. | 2h 30m | Scheduled |
| Jun 13, 2026 | Contentstack - Azure EU Production - Cache Cert Renewal - Scheduled MaintenanceThe scheduled maintenance has been completed. | 1h 30m | Scheduled |
| Jun 6, 2026 | Contentstack - Azure NA - Kubernetes Platform Version Upgrade - Scheduled MaintenanceThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| May 30, 2026 | Contentstack - AWS NA - Kubernetes Platform Version Upgrade - Scheduled MaintenanceThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| May 29, 2026 | Contentstack – Azure NA – Proactive Monitoring of Upstream Cloud Provider IssueThis incident has been resolved. | 4h 46m | Resolved |
| May 28, 2026 | Contentstack - AWS NA - Webhook Execution DelayThis incident has been resolved. | 6h 42m | Resolved |
| May 23, 2026 | Contentstack - Azure NA & EU - Production Cache Security Patch Upgrade - Scheduled MaintenanceThe scheduled maintenance has been completed. | 1h 30m | Scheduled |
| May 16, 2026 | Contentstack - Azure EU - Kubernetes Platform Version Upgrade - Scheduled MaintenanceThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| May 15, 2026 | Contentstack – Web Application – AWS EU & AWS NA – UI DegradationThis incident has been resolved. | 50 min | Resolved |
| May 9, 2026 | Contentstack - Global Infrastructure - Proactive Infrastructure Security Update "Copy Fail" Vulnerability (CVE-2026-31431)An industry-wide security vulnerability known as "Copy Fail" (CVE-2026-31431) was publicly disclosed. This critical vulnerability affected the Linux operating systems used across most major cloud… | 0 min | Resolved |
| Apr 11, 2026 | Contentstack - AWS EU - Full outageThis incident has been resolved. | 1h 13m | Resolved |
| Apr 11, 2026 | Contentstack - AWS NA - Cache System Upgrade - Scheduled MaintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Apr 9, 2026 | Contentstack – Azure EU – Intermittent Single and Bulk Publishing/Unpublishing IssueThis incident has been resolved. | 9 min | Resolved |
| Mar 29, 2026 | Contentstack – AWS EU – Cache System Upgrade – Scheduled MaintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Mar 28, 2026 | Contentstack – AWS AU – Cache System Upgrade – Scheduled MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Mar 21, 2026 | Contentstack – Azure NA – Service DisruptionThis incident has been fully resolved and all systems are operating normally. Thank you for your patience while we worked to restore the services. | 1h 20m | Resolved |
| Mar 18, 2026 | Contentstack - SSL Certificate Reissue - Scheduled MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Feb 12, 2026 | Contentstack Launch - Azure NA - Timeout Errors Impacting DeploymentsThis incident has been resolved. If you are still experiencing any issues, please redeploy your application or contact our Customer Support for assistance. | 54 min | Resolved |
| Feb 7, 2026 | Contentstack - Azure NA - Scheduled Publishing Service DisruptionOn February 6 at 22:00 UTC, we experienced a temporary issue in the Azure NA region that impacted scheduled publishing operations. We want to assure you that immediate (non-scheduled) publishing operations were not… | -1212 min | Resolved |
| Feb 7, 2026 | Contentstack – Azure NA Production - Redis Cache UpgradeThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Feb 6, 2026 | Contentstack – Azure NA – CMA Performance and Publishing DegradationThis incident has been resolved. | 46 min | Resolved |
| Jan 27, 2026 | Contentstack - Azure NA - Cache Server Engine FailureA scheduled cache server engine upgrade caused the Contentstack Web Application to become unavailable from 08:00 AM to 09:30 AM UTC on Jan 26, 2026, affecting user login and application operations. The cache server… | -1858 min | Resolved |
| Jan 26, 2026 | Contentstack - Azure EU & NA Production - Redis Cache UpgradeThe scheduled maintenance has been completed successfully for Azure EU. The maintenance for Azure NA has been postponed to a later date. We will share further updates for Azure NA once the new schedule is confirmed. | 7h 0m | Scheduled |
| Jan 23, 2026 | Contentstack - Azure EU - Webhook Signature Validation IssueA standard security upgrade to Node.js 24 with OpenSSL 3 was deployed as part of our security hardening efforts. The upgrade introduced stricter RSA-PSS signature validation per RFC 8017 standards, changing the default… | 0 min | Resolved |
| Jan 17, 2026 | Contentstack - AZURE NA & EU Production - Elasticsearch UpgradeThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jan 12, 2026 | Contentstack - Azure NA - Automate Connector IssueThis incident has been resolved. | 5h 15m | Resolved |
| Jan 10, 2026 | Contentstack – GCP NA & EU Production - Elasticsearch UpgradeThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jan 8, 2026 | Contentstack – AWS NA – SSO Authentication DisruptionThis incident has been resolved. | 1h 16m | Resolved |
| Jan 8, 2026 | Contentstack - AWS NA - Delivery API, GraphQL and Management API IssueThis incident has been resolved. | 41 min | Resolved |
| Dec 18, 2025 | Contenstack - Azure NA - CMA APIThis incident has been resolved. All services are now working as expected. | 2h 7m | Resolved |
| Dec 11, 2025 | Contentstack - AWS NA - Content Management API IssuePublish activity is working as expected. However, you may notice some delay when viewing the publish logs. If you’re facing any problems, Contentstack Support is available at support@contentstack.com. | -84 min | Resolved |
| Dec 10, 2025 | Contentstack - AWS NA - Content Management API issueWe experienced intermittent issues with our Content Management API due to high disk usage on the message broker service. A fix has been implemented, and we are currently monitoring the results. You may notice slowness… | 0 min | Resolved |
| Nov 18, 2025 | Contentstack - All Regions - CDN Provider OutageThis incident has been resolved. | 6h 50m | Resolved |
| Nov 16, 2025 | Contenstack Azure EU - Intermittent Single and Bulk Publishing/Unpublishing IssueThis incident has been resolved. | 1h 27m | Resolved |
| Nov 15, 2025 | Contentstack - AWS NA Production - Auth Cache Upgrade to TLS-enabled RedisThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Nov 8, 2025 | Contentstack - AWS EU Production - Auth Cache Upgrade to TLS-enabled RedisThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
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How to Read This Contentstack Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Contentstack acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Contentstack outage in this window ran 1d 7h, against a mean recovery of 3h 43m. If you depend on Contentstack in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.