CP Public Outage History
40 incidents recorded over the last 365 days, 40 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded CP Public Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 3, 2026 | November 3, 2026 - Drop in station reachability in NA & CA regions.Our Partner Carrier has resolved the issue on their end, and all services are now operational. Services Impacted: - Station Connectivity Impact: major | 11h 27m | Resolved |
| Nov 3, 2026 | November 3, 2026 - Drop in station reachability in NA regionWe have resolved the issue from our end and all services are operational. Services Impacted: - Station Functionality - Station Connectivity Impact: major | 20 min | Resolved |
| Oct 26, 2026 | October 26, 2026 - Drop in station reachability in NA regionOur technical teams have resolved the issue and all services are now operational. Services Impacted: - Station Connectivity Impact: major | 18h 57m | Resolved |
| Oct 22, 2026 | October 22, 2026 - Drop in station reachability in NA regionThis incident has been resolved. | 1h 45m | Resolved |
| Oct 22, 2026 | October 22, 2026 - Drop in station reachability in NA regionThis incident has been resolved. | 1h 45m | Resolved |
| Oct 22, 2026 | October 22, 2026 - Drop in station reachability in NA regionWe are continuing to monitor for any further issues. | 1h 50m | Resolved |
| Oct 22, 2026 | October 22, 2026 - Drop in station reachability in NA regionWe are observing a drop in station reachability due to a planned maintenance from our partner carrier. Our technical teams are monitoring the situation. Services Impacted: - Station Connectivity Impact: major | 4 min | Resolved |
| Oct 22, 2026 | October 22, 2026 - Drop in station reachability in NA regionThis incident has been resolved. | 2h 9m | Resolved |
| Oct 19, 2026 | Some chargers may appear offline or have connectivity issuesThis incident has been resolved. | 74h 55m | Resolved |
| Sep 18, 2026 | September 18, 2026 - Drop in station reachability in NA regionOur Partner Carrier has resolved the issue on their end, and all services are now operational Services Impacted: - Station Connectivity Impact: major | 2h 5m | Resolved |
| Sep 14, 2026 | September 14, 2026 - EU Station Connectivity DropAll the FALC Stations have connected back to NOS. Teams are closely monitoring for stability of the Station reachability. | 10h 38m | Resolved |
| Sep 10, 2026 | September 10, 2026 - Drop in station reachability in EU regionWe have resolved the issue from our end and all services are operational. Services Impacted: - Station Connectivity Impact: major | 3h 1m | Resolved |
| Sep 2, 2026 | Service Disruption Notice — any.chargepoint.comThis incident has been resolved. The intermittent accessibility issues affecting any.chargepoint.com were caused by a brief service blip during scheduled Cloudflare maintenance. Service has been confirmed stable and… | 59 min | Resolved |
| Aug 13, 2026 | August 13, 2026 - Drop in station reachability in North America region.We have resolved the issue from our end and all services are now operational Services Impacted: - Station Connectivity Impact: minor | 18 min | Resolved |
| Jul 31, 2026 | July 31, 2026 - Drop in station reachability in North America regionOur Partner Carrier has resolved the issue on their end, and all services are now operational. Services Impacted: - Station Connectivity Impact: major | 1h 36m | Resolved |
| Jul 29, 2026 | July 29, 2026 - Drop in station reachability in North America region.We have resolved the issue from our end, and all services are now operational. Services Impacted: - Station Connectivity Impact: major | 7h 1m | Resolved |
| Jul 27, 2026 | July 27, 2026 - Drop in station reachability in Canada RegionOur Partner Carrier has resolved the issue on their end, and all services are now operational. Services Impacted: - Station Connectivity Impact: minor | 0 min | Resolved |
| Jul 24, 2026 | July 24, 2026 - Drop in station reachabilityWe have resolved the issue from our end and all services are now operational. Services Impacted: - Station Connectivity Impact: minor | 3h 28m | Resolved |
| Jul 23, 2026 | July 23, 2026 - Drop in station reachability in North America regionOur Partner Carrier has resolved the issue on their end, and all services are now operational. Services Impacted: - Station Connectivity Impact: major | 1h 16m | Resolved |
| Jul 20, 2026 | July 20, 2026 - We are observing a drop in station reachability due to an issue with our partner carriers in EU region. Our teams are investigating the issueWe have resolved the issue from our end and all services are now operational. Services Impacted: - Station Connectivity Impact: critical | 3h 8m | Resolved |
| Jul 9, 2026 | Payment Issues Starting a Charging Session with RFID Card in US/CAThe issue affecting charging session starts via RFID card, including the "Card Declined" message some drivers were seeing, has been resolved. Charging sessions using RFID cards are now starting normally. Thank you for… | 37 min | Resolved |
| Jul 4, 2026 | July 4, 2026 - Drop in station reachability in North America region.We have resolved the issue from our end and all services are now operational. Services Impacted: - Station Connectivity Impact: critical | 4h 5m | Resolved |
| Jun 29, 2026 | June 29, 2026 - Drop in Station ReachabilityOur Partner Carrier has resolved the issue on their end, and all services are now operational. Services Impacted: - Station Connectivity Impact: critical | 22h 8m | Resolved |
| Jun 28, 2026 | June 28, 2026 - We are observing a drop in station reachability due to an issue with our partner carrier in EU region. Our teams are investigating the issueOur Partner Carrier has resolved the issue on their end, and all services are now operational. Services Impacted: - Station Connectivity Impact: critical | 19h 12m | Resolved |
| Jun 22, 2026 | June 22, 2026 - We are observing a drop in station reachability due to an issue with our partner carriers in NA region.The issue has been resolved by our technical teams and partner carrier. We will continue monitoring to ensure stability. Services Impacted: - Station Connectivity Impact: critical | 11h 47m | Resolved |
| Jun 18, 2026 | June 18, 2026 - Drop in station reachability in EU regionThe issue has been resolved by our technical teams and partner carrier. We will continue monitoring to ensure stability. Services Impacted: - Station Connectivity Impact: none | 3h 1m | Resolved |
| Jun 16, 2026 | June 16, 2026 - Drop in station reachabilityOur technical team & Partner Carrier have resolved the issue on their end, and all services are now operational. Services Impacted: - Station Connectivity Impact: critical | 47h 7m | Resolved |
| Jun 12, 2026 | DLM (Dynamic Load Management) issues observed on multiple station sites in EuropeIssue was identified to be with an Upstream Vendor's API changes. A Code fix was deployed to fix the issue. Once the deployment was completed, the Processing rate returned to pre-incident levels. | 1h 8m | Resolved |
| Jun 10, 2026 | June 10, 2026 - We are observing a drop in station reachability due to an issue with our partner carriers. Our teams are investigating the issueWe have resolved the issue from our end and all services are now operational. Services Impacted: - Station Connectivity Impact: critical | 3h 38m | Resolved |
| May 29, 2026 | Investigating — MapCache Service DegradationThe issue affecting our map service has been fully resolved. All systems are operating normally and our monitoring period has concluded with no further issues detected. We apologize for any inconvenience this may have… | 2h 54m | Resolved |
| May 15, 2026 | ChargePoint Web Store — Service DisruptionChargePoint Web Store (store.chargepoint.com) is now fully operational. Service was restored after our third-party provider (Salesforce) rolled back a recent platform change that caused the disruption. We are working… | 57 min | Resolved |
| May 7, 2026 | Start Charging Session requests were failing in Europe RegionThe issue was identified and mitiaged. New Start Charge sessions were successful after the issue was mitigated. All Systems are operational once again. | 0 min | Resolved |
| Apr 20, 2026 | April 20, 2026 - Drop in OCPP Station reachabilityWe can see a drop in station reachability for OCPP Station. We are looking into it and will keep it updated. Services Impacted: - OCPI API - Station Functionality - Station Connectivity… | 24 min | Resolved |
| Feb 12, 2026 | be.ENERGISED Outagebe.ENERGISED is fully funtional again. We apologize for the inconvenience caused. | 25 min | Resolved |
| Feb 11, 2026 | February 11, 2026 - Drop in station reachability in North America region.Our partner carrier has resolved the issue on their end, and all services are now operational. Services Impacted: - Station Connectivity Impact: major | 2h 36m | Resolved |
| Feb 9, 2026 | Drop in station reachabilityThe station connectivity issue impacting North America Region has been resolved now. We can see that the affected stations are reestablishing connectivity with the ChargePoint platform. Service has returned to a steady… | 1h 55m | Resolved |
| Feb 4, 2026 | February 4, 2026 - Drop in station reachabilityThe station connectivity issue impacting parts of Europe has been fully resolved. All affected stations have now successfully reestablished connectivity with the ChargePoint platform. Stations that did not automatically… | 14h 50m | Resolved |
| Jan 30, 2026 | January 30, 2026 - Dynamic Load Management Feature intermittenly broken in EU regionSome energy meters reported invalid readings, resulting in an unhandled null value that caused delays in meter data processing. We have deployed a fix to manage these values gracefully, and all systems are now… | 4h 54m | Resolved |
| Jan 13, 2026 | January 13, 2026 - Maps not loading in Mobile AppWe have identified that the Maps are NOT loading in the Mobile Apps. We are looking into it Services Impacted: - DEN API - iOS Driver App - Android Driver App Impact: critical | 39 min | Resolved |
| Dec 18, 2025 | December 18, 2025 - Degradation in station reachability.We are observing degradation in station reachability due to an issue with our partner carrier, and our teams are actively investigating the issue. Services Impacted: - Station Connectivity Impact… | 2h 44m | Resolved |
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How to Read This CP Public Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before CP Public acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single CP Public outage in this window ran 3d 2h, against a mean recovery of 7h 18m. If you depend on CP Public in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.