Criteo Services Outage History

43 incidents recorded over the last 365 days, 42 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Criteo Services status100.00% uptime history

Every Recorded Criteo Services Incident

Criteo Services incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 3, 2026Users may have trouble accessing Criteo API componentThis incident has been resolved.9 minResolved
Oct 26, 2026Data Processing Delays - Reporting Tools AffectedThis incident has been resolved.26h 47mResolved
Oct 13, 2026Users may have trouble accessing Commerce Max - API componentThis incident has been resolved.3h 24mResolved
Sep 29, 2026Data Processing Delays - Reporting Tools AffectedThis incident has been resolved.20h 5mResolved
Sep 17, 2026Data Processing Delays - Reporting Tools AffectedThis incident has been resolved.4h 25mResolved
Sep 8, 2026Users may have trouble accessing Criteo reporting API componentThis incident has been resolved.53h 4mResolved
Aug 27, 2026Users may have trouble accessing Commerce Max Analytics UIThis incident has been resolved.3h 39mResolved
Aug 12, 2026Data Processing Delays - Reporting Tools AffectedThis incident has been resolved.8h 8mResolved
Jul 29, 2026Users may have trouble accessing Criteo UI and APIs.This incident has been resolved.24 minResolved
Jul 22, 2026Data Processing Delays - Sales metrics AffectedThis incident has been resolved.10h 4mResolved
Jul 17, 2026Users in Australia may have trouble with Commerce Max and/or Commerce Yield component performanceThis incident has been resolved.31 minResolved
Jul 15, 2026Data Processing Delays - Sales metrics AffectedThis incident has been resolved.22h 44mResolved
Jul 13, 2026Users may have trouble with Reporting Analytic toolsThis incident has been resolved.5h 8mResolved
Jul 10, 2026Users may have trouble accessing Criteo UIThis incident has been resolved.14 minResolved
Jul 10, 2026Data Processing Delays - Sales metrics affectedThis incident has been resolved.4h 26mResolved
Jul 8, 2026Users may have trouble accessing Criteo UIThis incident has been resolved.33 minResolved
Jul 3, 2026Users may have trouble accessing Criteo API componentThis incident has been resolved.59 minResolved
Jun 30, 2026Users may have trouble with Criteo API component (and endpoint if available) performanceThis incident has been resolved.20h 3mResolved
Jun 29, 2026Users may have trouble with Criteo MPO API component (and endpoint if available) performanceThis incident has been resolved.13h 24mResolved
Jun 29, 2026Data Processing Delays - Reporting Tools AffectedData is now up to date. This incident is resolved.9h 44mResolved
Jun 18, 2026Users may have trouble with Criteo API component (and endpoint if available) performanceThis incident has been resolved.1h 5mResolved
May 21, 2026Users may have trouble with Criteo componentsDear customers, we are pleased to report that the issue has been resolved. All services are functioning normally. Thank you for your patience. If you continue to experience issues, please contact your Criteo…6h 47mResolved
Apr 25, 2026Users may have trouble accessing Commerce Max and/or Commerce Yield UI and API componentsIncident has been resolved29 minResolved
Apr 25, 2026Planned maintenance – Retail Media UI and public APIs - 2026 April 25thThe scheduled maintenance has been completed.10 minScheduled
Mar 31, 2026Users may have trouble with Commerce Max and/or Commerce Yield Campaigns ComponentThis incident has been resolved.3h 12mResolved
Mar 30, 2026Users may have trouble with accessing Criteo ServicesThis incident has been resolved.25 minResolved
Mar 26, 2026Data Processing Delays - Reporting Tools AffectedThis incident has been resolved.114h 42mResolved
Mar 24, 2026Users may have trouble accessing Criteo API componentThis incident has been resolved.1h 0mResolved
Mar 17, 2026Users may have trouble with Commerce Growth component performanceThis incident has been resolved.5h 1mResolved
Mar 10, 2026Users may have trouble accessing Criteo API componentThis incident has been resolved.5h 0mResolved
Mar 9, 2026Users may have trouble accessing Commerce Max and/or Commerce Yield UIThis incident has been resolved.14 minResolved
Mar 5, 2026Users may have trouble with Commerce Growth component performanceThis incident has been resolved.2h 20mResolved
Feb 26, 2026Users may have trouble with Criteo API performance for line item adjacent servicesIssue has been addressed and is no longer occurring.18h 3mResolved
Jan 23, 2026Users may have trouble with Criteo API component (and endpoint if available) performanceThis incident has been resolved.64h 40mResolved
Jan 15, 2026Users may have trouble accessing Commerce Max and Commerce YieldThis issue has been resolved.31 minResolved
Jan 8, 2026Data Processing Delays - Reporting Tools AffectedIncident is resolved. Any additional lag will be catching up over the next few hours.2h 43mResolved
Jan 5, 2026Users may have trouble with Criteo API Reporting componentThis incident has been resolved.26h 44mResolved
Dec 26, 2025Data Processing Delays - Reporting Tools AffectedThis incident has been resolved.6h 9mResolved
Dec 11, 2025Users may have trouble with Commerce Max and Commerce Yield line item auto-approvalThis incident has been resolved.6h 29mResolved
Dec 11, 2025Data Processing Delays - Reporting Tools AffectedThis incident has been resolved.27h 39mResolved
Nov 25, 2025Users may have trouble accessing Commerce Growth componentThis incident has been resolved.11 minResolved
Nov 11, 2025Data Processing Delays - Reporting Tools AffectedThis incident has been resolved.4h 31mResolved
Nov 5, 2025Offsite Campaign Sales Data Display Issue (Non-EUR Markets)The fix for the issue affecting Offsite campaign reporting in markets using currencies other than EUR has been successfully deployed to production today. From now on, newly calculated values for Sales and ROAS will…167h 40mResolved

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How to Read This Criteo Services Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Criteo Services acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Criteo Services outage in this window ran 6d 23h, against a mean recovery of 15h 40m. If you depend on Criteo Services in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.