Crystal Intelligence Outage History
89 incidents recorded over the last 365 days, 88 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Crystal Intelligence Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 10, 2026 | Release v5.35.0We have scheduled a platform update for **10/11/2026** between **12:00** and **18:00 CET**. The platform will remain fully accessible during this window, but you may experience minor delays or brief interruptions… | 6h 0m | Scheduled |
| Nov 3, 2026 | Service Incident trxThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 1h 26m | Resolved |
| Nov 2, 2026 | Transfer delays with TRX currencyThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 2h 40m | Resolved |
| Oct 29, 2026 | Release v5.34.0Maintenance has started | 6h 2m | Resolved |
| Oct 26, 2026 | Service Interruption: Multi-Network Processing DelaysThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 25h 51m | Resolved |
| Oct 26, 2026 | Service Incident Crystal Expert APIThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 30 min | Resolved |
| Oct 25, 2026 | Service Incident Crystal Expert APIThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 46 min | Resolved |
| Oct 25, 2026 | Service Incident solThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 1h 2m | Resolved |
| Oct 24, 2026 | API Endpoint SSL Configuration IssueThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 15 min | Resolved |
| Oct 21, 2026 | Service Incident solThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 10h 50m | Resolved |
| Oct 20, 2026 | Scheduled Maintenance: Solana Data Storage OptimizationMaintenance has started | 8h 4m | Resolved |
| Oct 15, 2026 | Service Incident solThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 7 min | Resolved |
| Oct 14, 2026 | Service Incident solThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 5h 26m | Resolved |
| Oct 14, 2026 | Service Incident solThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 51 min | Resolved |
| Oct 14, 2026 | Service Incident ethThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 34 min | Resolved |
| Oct 12, 2026 | Service Incident opThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 1h 0m | Resolved |
| Oct 12, 2026 | Transfer Processing Delays on ADAThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 3h 12m | Resolved |
| Oct 12, 2026 | ADA IncidentWe have identified the root cause of the issue affecting ADA and released a fix. Processing has resumed, and we expect to fully catch up on delayed transactions within approximately 2 hours. Until then, ADA screening… | 3h 1m | Resolved |
| Oct 11, 2026 | Service Incident solThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 6h 22m | Resolved |
| Oct 9, 2026 | Service Incident xrpThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 2h 44m | Resolved |
| Oct 9, 2026 | Service Incident baseThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 32 min | Resolved |
| Oct 9, 2026 | Service Incident solThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 56 min | Resolved |
| Oct 9, 2026 | Service Incident xrpThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 6h 8m | Resolved |
| Oct 8, 2026 | Service Incident solThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 22h 45m | Resolved |
| Oct 8, 2026 | Service Incident xdcThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 2h 48m | Resolved |
| Oct 4, 2026 | Service Incident xdcThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 24h 30m | Resolved |
| Sep 30, 2026 | Scheduled Network Maintenance (No Expected Downtime)Maintenance has started | 1h 1m | Resolved |
| Sep 29, 2026 | Release v5.32.0Maintenance has started | 6h 0m | Resolved |
| Sep 28, 2026 | Transfer Processing Delays on XRPThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 16h 39m | Resolved |
| Sep 28, 2026 | Service Incident Crystal Expert APIThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 46 min | Resolved |
| Sep 24, 2026 | Service Disruption: BSC Network SynchronizationThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 28 min | Resolved |
| Sep 24, 2026 | Service Interruption: Temporary Latency on Cardano (ADA) & Ethereum Classic (ETC)The issue affecting **{{ component.name }}** has been resolved. Systems are operating normally. | 13 min | Resolved |
| Sep 22, 2026 | Service Incident bscThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 21 min | Resolved |
| Sep 22, 2026 | Scheduled Network Maintenance (No Expected Downtime)Maintenance has started | 19h 36m | Resolved |
| Sep 22, 2026 | Service Incident trx, btcThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 4h 5m | Resolved |
| Sep 21, 2026 | Service Incident We are currently investigating an issue affecting . Our engineering team is identifying the root cause. | 1 min | Resolved |
| Sep 21, 2026 | Degraded Performance: Tron Network (TRC-20)The issue affecting **TRX** has been resolved. Systems are operating normally. | 8h 55m | Resolved |
| Sep 17, 2026 | Service Incident bscThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 1h 0m | Resolved |
| Sep 17, 2026 | Service Incident arbThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 4 min | Resolved |
| Sep 17, 2026 | Delayed Data Processing on Ethereum NetworkThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 18 min | Resolved |
| Sep 17, 2026 | Transaction Processing Latency Across Multiple NetworksThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 20 min | Resolved |
| Sep 16, 2026 | Service Incident baseThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 0 min | Resolved |
| Sep 16, 2026 | Service Incident baseThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 11h 27m | Resolved |
| Sep 14, 2026 | Service Incident trxThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 39h 55m | Resolved |
| Sep 10, 2026 | Service Incident bsc, ethThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 23 min | Resolved |
| Sep 10, 2026 | Service Incident solThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 10 min | Resolved |
| Sep 9, 2026 | Solana Transaction & Address Screening Delays**Current Status (October 28, 08:30 UTC)** Solana is running smoothly, and screening results and webhook deliveries are being processed without delay. Queue levels have stayed consistently low for more than a day, with… | 1197h 48m | Resolved |
| Sep 9, 2026 | Service Incident bscThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 44 min | Resolved |
| Sep 8, 2026 | Service Incident bscThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 13 min | Resolved |
| Sep 8, 2026 | Service Incident solThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 12h 30m | Resolved |
| Sep 8, 2026 | Service Incident bscThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 32 min | Resolved |
| Sep 1, 2026 | Service Incident The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 2h 2m | Resolved |
| Aug 28, 2026 | Service Incident ethThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 29 min | Resolved |
| Aug 27, 2026 | Service Incident solThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 14h 22m | Resolved |
| Aug 25, 2026 | Service Incident The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 47h 54m | Resolved |
| Aug 21, 2026 | Service Incident maticThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 1h 43m | Resolved |
| Aug 19, 2026 | Service Incident solThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 14h 47m | Resolved |
| Aug 18, 2026 | Service Incident solThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 4h 48m | Resolved |
| Aug 17, 2026 | Service Incident solThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 3h 12m | Resolved |
| Aug 16, 2026 | Service Incident ethThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 6 min | Resolved |
| Aug 15, 2026 | Service Incident bscThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 39 min | Resolved |
| Aug 12, 2026 | Service Incident solThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 13 min | Resolved |
| Aug 11, 2026 | Service Incident bscThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 19 min | Resolved |
| Aug 10, 2026 | Service Incident solThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 1h 14m | Resolved |
| Aug 5, 2026 | Service Incident solThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 2h 54m | Resolved |
| Jul 29, 2026 | Service Incident sol, Crystal Expert API, Crystal Expert Web, Crystal Public API, Crystal Public WebThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 24 min | Resolved |
| Jul 23, 2026 | Service Incident btcThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 1 min | Resolved |
| Jul 23, 2026 | Service Incident solThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 6h 42m | Resolved |
| Jul 22, 2026 | Service Incident solThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 30 min | Resolved |
| Jul 22, 2026 | Service Incident solThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 12 min | Resolved |
| Jul 21, 2026 | Service Incident solThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 11 min | Resolved |
| Jul 14, 2026 | Service Incident arb, base, bsc, eth, trx, xrp, solThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 6 min | Resolved |
| Jul 8, 2026 | Service Incident bscThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 1h 29m | Resolved |
| Jul 8, 2026 | Service Incident bscThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 2 min | Resolved |
| Jul 8, 2026 | Service Incident bscThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 4 min | Resolved |
| Jul 7, 2026 | Service Incident bscThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 27 min | Resolved |
| Jul 6, 2026 | Service Incident bscThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 15 min | Resolved |
| Jul 3, 2026 | Service Incident bscThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 6 min | Resolved |
| Jul 3, 2026 | Service Incident bscThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 13 min | Resolved |
| Jul 2, 2026 | Service Incident bscThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 4 min | Resolved |
| Jul 2, 2026 | Service Incident xrpThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 17 min | Resolved |
| Jul 1, 2026 | Service Incident trx, base, bsc, sol, xrp, xdcThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 1h 12m | Resolved |
| Jul 1, 2026 | Service Incident trxThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 38 min | Resolved |
| Jul 1, 2026 | Service Incident opThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 20 min | Resolved |
| Jun 30, 2026 | Delayed Data Synchronization on XDC NetworkThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 4h 6m | Resolved |
| Jun 26, 2026 | Service Incident baseThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 43 min | Resolved |
| Jun 25, 2026 | Service Incident bscThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 0 min | Resolved |
| Jun 25, 2026 | Service Incident baseThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 18 min | Resolved |
| Jun 24, 2026 | Service Incident xdcThe previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation. | 40 min | Resolved |
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How to Read This Crystal Intelligence Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Crystal Intelligence acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Crystal Intelligence outage in this window ran 49d 21h, against a mean recovery of 17h 46m. If you depend on Crystal Intelligence in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.