Curve Outage History
42 incidents recorded over the last 365 days, 19 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Curve Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Aug 23, 2026 | Third party scheduled maintenance - Sunday 23 August 2026The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 13, 2026 | Onboarding issuesWe can confirm this issue is now fully resolved and onboarding is functioning normally. Thank you for your patience, and we're sorry for the disruption. | 6h 55m | Resolved |
| Aug 9, 2026 | Third party scheduled maintenance - Sunday 09 August 2026The scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jul 27, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 22, 2026 | Scheduled MaintenanceWe will be undergoing scheduled maintenance during this time. | 1h 0m | Scheduled |
| Jul 22, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 16, 2026 | 3DS challenge approval rate degradedThis incident is now resolved and all services are operating normally. Thank you for your patience, and we're sorry for the disruption. | 23h 30m | Resolved |
| Jul 15, 2026 | Issues processing transactionsThis incident is now resolved. Payment processing has been fully restored and is operating as expected. We apologize for any inconvenience this may have caused. | 1h 24m | Resolved |
| Jul 15, 2026 | 3DS challenges approval rate degradedThis incident is now resolved and all services are operating normally. Thank you for your patience, and we're sorry for the disruption. | 2h 26m | Resolved |
| Jul 12, 2026 | Third party scheduled maintenance - Sunday 12 July 2026The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 5, 2026 | Third party scheduled maintenance - Sunday 5 JULY 2026The scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jul 5, 2026 | Third party scheduled maintenance - Sunday 5 July 2026The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 21, 2026 | Third party scheduled maintenance - Sunday 21 June 2026The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 14, 2026 | Third party scheduled maintenance - Sunday 14 June 2026The scheduled maintenance has been completed. | 6h 0m | Scheduled |
| May 18, 2026 | 3DS challenges approval rate degradedThe issue affecting 3DS challenge approvals has been resolved. Our third-party provider has confirmed the fix, and after monitoring on our side, we can confirm that transaction flows are operating normally. Thank you… | 1h 4m | Resolved |
| May 17, 2026 | Third party scheduled maintenance - Sunday 17 May 2026The scheduled maintenance has been completed. | 6h 0m | Scheduled |
| May 12, 2026 | Issues processing transactionsThis incident is now resolved. We apologize for the inconvenience this may have caused and appreciate your patience while we worked with our provider to restore service. | 56 min | Resolved |
| May 4, 2026 | Issues processing transactionsThe issue has been resolved, and we apologize for any inconvenience this may have caused. | 1h 28m | Resolved |
| May 3, 2026 | Degraded FX Rates for BGNThis incident has been resolved. | 3h 9m | Resolved |
| Apr 27, 2026 | Issue identified on adding card to the walletThis incident has been resolved. | 25 min | Resolved |
| Apr 26, 2026 | Third party scheduled maintenance - Sunday 26 April 2026The scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Apr 26, 2026 | Third party scheduled maintenance - 26.April.2026One of our partners will carry out essential maintenance on Sunday, 26th April 2026, between 03:00 GMT and 09:00 GMT. This means some Curve functionality may be temporarily unavailable for authorising 3D operations… | 6h 0m | Scheduled |
| Apr 12, 2026 | Third party scheduled maintenance - Sunday 12 APRIL 2026The scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Apr 4, 2026 | Third party scheduled maintenance - Saturday 4 April 2026The scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Mar 26, 2026 | Increased Transaction DeclinesWe have identified the issue related to a recent change and have applied a fix. Transaction success rates have now stabilised, and we are monitoring to ensure continued normal operation. | 1h 13m | Resolved |
| Mar 22, 2026 | Third party scheduled maintenance - 22.Mar.2026The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Mar 15, 2026 | Third party scheduled maintenance - Sunday 15 March 2026The scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jan 22, 2026 | Issues processing transactionsTransactions are now fully operational. The issue has been resolved, and we sincerely apologize for any inconvenience this may have caused. | 2h 4m | Resolved |
| Jan 18, 2026 | Third party scheduled maintenance - Sunday 18 January 2026The scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jan 7, 2026 | Identity verification service disruption — onboarding and step-up checks impactedOur upstream identity verification provider has completed their remediation work and restored normal service. We are now observing healthy performance across our onboarding and step-up verification flows (document… | 1h 23m | Resolved |
| Dec 22, 2025 | 3DS challenges approval rate degradedThe third-party provider has confirmed that the issue impacting 3D Secure (3DS) transactions has been resolved, and processing is now operating normally. We apologize for any inconvenience this may have caused and will… | 4h 29m | Resolved |
| Dec 14, 2025 | Third party scheduled maintenance - Sunday 14 December 2025The scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Dec 7, 2025 | Third party scheduled maintenance - Sunday 7th December 2025The scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Nov 18, 2025 | PayPal Transaction FailuresPayPal services have remained stable and all transactions are now processing normally. Monitoring shows consistent performance, and no further impact has been observed. The incident is now fully closed. | 3h 50m | Resolved |
| Nov 2, 2025 | Third party scheduled maintenance - Sunday 2nd November 2025The scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Oct 16, 2025 | Issues processing transactionsPayPal transactions are now fully operational. The issue has been resolved, and we sincerely apologize for any inconvenience this may have caused. | 2h 31m | Resolved |
| Oct 12, 2025 | Third party scheduled maintenance - Sunday 12th October 2025The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Oct 2, 2025 | Issues processing transactionsThis incident is now resolved. We apologize for the inconvenience this may have caused and appreciate your patience while we worked with our provider to restore service. | 1h 16m | Resolved |
| Sep 28, 2025 | Third party scheduled maintenance - 28th September 2025The scheduled third-party maintenance has been successfully completed. All systems are operating normally, and no further impact is expected. Thank you for your patience. | 6h 21m | Resolved |
| Sep 24, 2025 | Issues processing transactionsThe issue affecting transaction processing has been fully resolved. Systems are now operating normally, and all services are functioning as expected. We sincerely apologize for any inconvenience this may have caused… | 53 min | Resolved |
| Sep 21, 2025 | Third party scheduled maintenance - 21 September 2025The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 28, 2025 | 3DS challenges approval rate degradedThe issue affecting 3DS challenge approvals has been resolved. Our third-party provider has confirmed the fix, and after monitoring on our side, we can confirm that transaction flows are operating normally. Thank you… | 3h 32m | Resolved |
How to Read This Curve Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Curve acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Curve outage in this window ran 23h 30m, against a mean recovery of 3h 56m. If you depend on Curve in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.