Is Customer.io Down?

PulsAPI checks Customer.io status continuously. The current status is shown at the top of this page and updates every 60 seconds from the official Customer.io status page.

If Customer.io is down, report the issue above to inform the community, check the incident timeline for resolution updates from the Customer.io team, and activate any graceful degradation your application supports while waiting for recovery.

PulsAPI tracks Customer.io uptime over 30, 60, and 90-day rolling windows. The 30-day uptime metric is shown in the sidebar on this page. Sign up for a free account to access the full 90-day SLA history and incident timeline.

PulsAPI polls the Customer.io official status page every 60 seconds and delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds from detection — faster than most engineers check manually.

Yes. Sign up for PulsAPI and subscribe to Customer.io. You'll receive instant alerts via email (free), or Slack, Discord, Microsoft Teams, PagerDuty, and webhooks on paid plans — whenever Customer.io status changes.

Click the "Report an issue" button at the top of this page. Select the issue type, severity, and optionally your region and a note. Community reports are anonymous and help other engineers detect outages before the official status page updates — which typically lags real incidents by 10 to 20 minutes.

Yes, where Customer.io exposes component data. The components section above shows each tracked Customer.io component and its current status. Component-level granularity lets you pinpoint exactly which part of Customer.io is affected — not just a generic "service degraded" banner.

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts and a 15-day free trial — no credit card required. You can monitor Customer.io alongside up to 9 other services for free. Sign up at pulsapi.com/signup to get started.