Cycode Outage History
179 incidents recorded over the last 365 days, 179 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Cycode Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 8, 2026 | GitHub incident can affect CycodeResolved | -35388 min | Resolved |
| Oct 8, 2026 | GitHub incident can affect CycodeGitHub component: Pull Requests Original GitHub incident: https://stspg.io/0xbhhq84v4mt | -52837 min | Resolved |
| Oct 8, 2026 | GitHub incident can affect CycodeGitHub component: Pull Requests Original GitHub incident: https://stspg.io/nrbwjftcz72d | -60972 min | Resolved |
| Oct 8, 2026 | Scan Performance DegredationThe system is back to being fully operational. | -70085 min | Resolved |
| Oct 8, 2026 | Delayed GitHub PR status checksSome GitHub pull request status checks in the EU region were delayed by up to 30 minutes before completing. No checks were lost and no action is needed - delayed checks completed automatically. We identified the… | -73451 min | Resolved |
| Oct 8, 2026 | GitHub incident can affect CycodeGitHub component: Git Operations, Webhooks, API Requests, Pull Requests Original GitHub incident: https://stspg.io/y1fl26l6wpzr | -74121 min | Resolved |
| Oct 8, 2026 | GitHub incident can affect CycodeGitHub component: Git Operations, Webhooks, Pull Requests Original GitHub incident: https://stspg.io/f0cgtdc0kqxg | -80223 min | Resolved |
| Oct 8, 2026 | GitHub incident can affect CycodeGitHub component: Pull Requests Original GitHub incident: https://stspg.io/ssd9z8l2g46v | -81600 min | Resolved |
| Oct 8, 2026 | GitHub incident can affect CycodeGitHub component: API Requests Original GitHub incident: https://stspg.io/3xn46bst0bjh | -82832 min | Resolved |
| Oct 8, 2026 | GitHub incident can affect CycodeGitHub component: API Requests Original GitHub incident: https://stspg.io/vr201n49yl53 | -105389 min | Resolved |
| Oct 8, 2026 | GitHub incident can affect CycodeGitHub component: Pull Requests Original GitHub incident: https://stspg.io/sm1tp7kfm4vj | -108735 min | Resolved |
| Oct 8, 2026 | GitHub incident can affect CycodeGitHub component: API Requests, Pull Requests Original GitHub incident: https://stspg.io/j5c80shxqm53 | -108902 min | Resolved |
| Oct 8, 2026 | GitHub incident can affect CycodeGitHub component: Webhooks, Pull Requests Original GitHub incident: https://stspg.io/syhr80rth84z | -110823 min | Resolved |
| Oct 8, 2026 | GitHub PR Delays**Summary** Between 16:00 and 17:30 UTC on May 28, we observed an issue where integration connections were intermittently reported as invalid. During this period, the processing of pull requests was paused until… | -191165 min | Resolved |
| Oct 8, 2026 | GitHub Authentication Incident Affecting Cycode GitHub Integrations**Summary** On June 10, 2026, customers may have experienced intermittent issues with their GitHub integrations due to an external authentication incident on GitHub's side. This resulted in some integrations… | -172256 min | Resolved |
| Oct 8, 2026 | PR Scans Stuck in "Waiting" StatusResolved | -211242 min | Resolved |
| Oct 8, 2026 | GitLab Integration — Connection Issue [US]**Summary** On May 8, 2026, a temporary issue within our internal processing system interrupted the routine renewal of GitLab access credentials for a subset of integrations. This caused affected integrations to stop… | -219612 min | Resolved |
| Oct 8, 2026 | Unprocessed Push Event**Summary** Between April 14 and April 28, 2026, a processing issue occurred within our scanning workflow that prevented a subset of code update events from being fully processed. As a result, some security findings… | -234414 min | Resolved |
| Oct 8, 2026 | GitLab Webhook Processing Failure Due to Time Format ChangeA fix supporting both the old and new formats was deployed at 13:00 IST. | -224562 min | Resolved |
| Oct 8, 2026 | Delay in PR scans for Github Pull RequestsThe issue has been resolved and scanning is operating normally. We will continue monitoring to ensure stability. | -322021 min | Resolved |
| Oct 8, 2026 | PR Scans are Delayed(1/2) **Summary** On June 30, 2025, some Cycode customers using GitHub integrations experienced interruptions in their development workflows due to issues affecting pull request (PR) status checks and scan execution… | -659147 min | Resolved |
| Oct 8, 2026 | Violations Incorrectly Resolved Due to accidentally "Repo Deleted" event > UpdatesWe reproduced the status of the violations that were affected | -681258 min | Resolved |
| Oct 8, 2026 | Repository Detections Has Been Auto Resolve Upon Branch Deletion**Summary** On June 16, 2025, the service that holds the detections was updated with code that mistakenly sent an incorrect deletion message. Instead of reporting a branch deletion, the message was interpreted as a… | -678054 min | Resolved |
| Oct 8, 2026 | Repository Detections Has Been Auto Resolve Upon Branch Deletion > UpdatesSummary On June 16, 2025, the service that holds the detections was updated with code that mistakenly sent an incorrect deletion message. Instead of reporting a branch deletion, the message was interpreted as a full… | -722677 min | Resolved |
| Oct 8, 2026 | Auto-Resolution of GitLab Enterprise Repos**Summary** On March 13, 2025, repositories were unexpectedly removed for multiple customers in the Cycode Platform using GitLab Enterprise. The issue was traced to incorrect handling of the state tracker in the… | -826636 min | Resolved |
| Oct 7, 2026 | Application and scanning degraded performance(1/2) **1. Summary** On October 5, 2026, starting at 15:55 IDT, customers on our US platform saw slow responses, intermittent errors, and delays in pull request checks and CLI scans. Some customers whose repositories… | -2518 min | Resolved |
| Oct 7, 2026 | Degraded performance in Secrets Pull Request scanning(1/2) **Summary** PR secret scans experienced processing lag, causing delays in processing pull requests. The issue was caused by timeouts when calling the model validation service. The model validation service was… | -77647 min | Resolved |
| Oct 7, 2026 | PR Scans are Delayed(1/2) **Summary** On June 30, 2025, some Cycode customers using GitHub integrations experienced interruptions in their development workflows due to issues affecting pull request (PR) status checks and scan execution… | -658047 min | Resolved |
| Oct 7, 2026 | Authentication Service DisruptionThe system is fully operational, with no ongoing issues observed. This incident is now resolved. | -12568 min | Resolved |
| Oct 7, 2026 | GitHub incident can affect CycodeResolved | -34280 min | Resolved |
| Oct 7, 2026 | GitHub incident can affect CycodeGitHub component: Pull Requests Original GitHub incident: https://stspg.io/0xbhhq84v4mt | -51729 min | Resolved |
| Oct 7, 2026 | Application and scanning degraded performanceThe system is back to being fully operational. | -41962 min | Resolved |
| Oct 7, 2026 | GitHub incident can affect CycodeGitHub component: Pull Requests Original GitHub incident: https://stspg.io/nrbwjftcz72d | -59864 min | Resolved |
| Oct 7, 2026 | Scan Performance DegredationThe system is back to being fully operational. | -68977 min | Resolved |
| Oct 7, 2026 | Platform and PR scans slowness**1. Summary** On August 19, 2026, some customers experienced slower page loading and data display, as well as delays when starting or completing pull request scans. The disruption was caused by a managed memory… | -70328 min | Resolved |
| Oct 7, 2026 | Delayed GitHub PR status checksSome GitHub pull request status checks in the EU region were delayed by up to 30 minutes before completing. No checks were lost and no action is needed - delayed checks completed automatically. We identified the… | -72343 min | Resolved |
| Oct 7, 2026 | GitHub incident can affect CycodeGitHub component: Git Operations, Webhooks, API Requests, Pull Requests Original GitHub incident: https://stspg.io/y1fl26l6wpzr | -73013 min | Resolved |
| Oct 7, 2026 | GitHub incident can affect CycodeGitHub component: Git Operations, Webhooks, Pull Requests Original GitHub incident: https://stspg.io/f0cgtdc0kqxg | -79115 min | Resolved |
| Oct 7, 2026 | GitHub incident can affect CycodeGitHub component: Pull Requests Original GitHub incident: https://stspg.io/ssd9z8l2g46v | -80492 min | Resolved |
| Oct 7, 2026 | GitHub incident can affect CycodeGitHub component: API Requests Original GitHub incident: https://stspg.io/3xn46bst0bjh | -81724 min | Resolved |
| Oct 7, 2026 | We have noticed degraded performance in scanning**Root Cause** The incident was caused by a deployment of one service that ran a database index creation. The team has identified an issue with the way we perform index creations as database migrations. During a… | -83428 min | Resolved |
| Oct 7, 2026 | We’re investigating an issue causing older events to be reprocessedThe platform is now fully operational and processing normally | -92645 min | Resolved |
| Oct 7, 2026 | Degraded performance in scans**Root Cause** The incident was caused by a deployment of one service that ran a database migration. The team has identified that this migration contained faulty code and as a result lead to database overload when… | -103816 min | Resolved |
| Oct 7, 2026 | GitHub incident can affect CycodeGitHub component: API Requests Original GitHub incident: https://stspg.io/vr201n49yl53 | -104281 min | Resolved |
| Oct 7, 2026 | GitHub incident can affect CycodeGitHub component: Pull Requests Original GitHub incident: https://stspg.io/sm1tp7kfm4vj | -107627 min | Resolved |
| Oct 7, 2026 | Degraded performance in IaC Pull Request scansThe issue has been resolved, and we are continuing to monitor the situation. | -107535 min | Resolved |
| Oct 7, 2026 | GitHub incident can affect CycodeGitHub component: API Requests, Pull Requests Original GitHub incident: https://stspg.io/j5c80shxqm53 | -107793 min | Resolved |
| Oct 7, 2026 | GitHub incident can affect CycodeGitHub component: Webhooks, Pull Requests Original GitHub incident: https://stspg.io/syhr80rth84z | -109714 min | Resolved |
| Oct 7, 2026 | Cycode CLI 3.17.1/2 Secrets scans failuresA fix has been applied and functionality is fully restored; we are continuing to monitor to ensure everything remains stable. | -120667 min | Resolved |
| Oct 7, 2026 | Platform SlownessThe incident has been resolved, and the platform is operating normally. | -119168 min | Resolved |
| Oct 7, 2026 | Delays in violations status updates in EUWe’re continuing to monitor detection processing and the associated delays in violation status updates (including auto-resolution) | -121971 min | Resolved |
| Oct 7, 2026 | Degraded performanceThe system is now fully operational. There should be no more degraded performance. **Summary** We observed a period of slowness and intermittent timeouts affecting various system functions in the EU region… | -123937 min | Resolved |
| Oct 7, 2026 | Inaccurate violation counts in some dashboards and panels.Functionality is fully restored; we are continuing to monitor to ensure everything remains stable. | -117915 min | Resolved |
| Oct 7, 2026 | PR Scans Stuck in "Waiting" StatusResolved | -210134 min | Resolved |
| Oct 7, 2026 | GitLab Integration — Connection Issue [US]**Summary** On May 8, 2026, a temporary issue within our internal processing system interrupted the routine renewal of GitLab access credentials for a subset of integrations. This caused affected integrations to stop… | -218504 min | Resolved |
| Oct 7, 2026 | GitLab Webhook Processing Failure Due to Time Format ChangeA fix supporting both the old and new formats was deployed at 13:00 IST. | -223453 min | Resolved |
| Oct 7, 2026 | Partial Service Disruption in EU Environment**Summary** On May 5, 2026, customers in the EU region experienced issues with Custom Dashboards not loading as expected, and some filtering/grouping actions were slower than usual on the Violations page. The issue was… | -223096 min | Resolved |
| Oct 7, 2026 | Short service interruptionThe incident has been resolved. | -233323 min | Resolved |
| Oct 7, 2026 | Unprocessed Push Event**Summary** Between April 14 and April 28, 2026, a processing issue occurred within our scanning workflow that prevented a subset of code update events from being fully processed. As a result, some security findings… | -233305 min | Resolved |
| Oct 7, 2026 | Short service interruptionThe incident has been resolved. | -244741 min | Resolved |
| Oct 7, 2026 | Slow CLI scansThe incident has been resolved. | -253603 min | Resolved |
| Oct 7, 2026 | Slow Pull request and CLI scans**Summary** Customers may have experienced general slowness when performing CLI scans across all scan types. This issue was caused by a bug in a newly introduced feature that impacted the efficiency of the scan… | -254753 min | Resolved |
| Oct 7, 2026 | Increase SAST violations**Summary** Between April 10 and April 14, 2026, some customers saw SAST scans and findings generated for branches that were not included in their configured branch-scanning settings. This resulted in unexpected… | -253645 min | Resolved |
| Oct 7, 2026 | Platform SlownessThe issue has been resolved | -283364 min | Resolved |
| Oct 7, 2026 | Slowness in CLI Secret ScansThe issue has been resolved. We will share the RCA document as soon as it is completed. | -314916 min | Resolved |
| Oct 7, 2026 | Platform SlownessThe issue has been resolved. We will share the RCA document as soon as it is completed. | -314927 min | Resolved |
| Oct 7, 2026 | Delay in PR scans for Github Pull RequestsThe issue has been resolved and scanning is operating normally. We will continue monitoring to ensure stability. | -320912 min | Resolved |
| Oct 7, 2026 | IaC PR Scanning DelaysThe backlog has been fully processed and IaC PR scanning is operating normally. A fix has been deployed to prevent recurrence. We will continue monitoring. | -323736 min | Resolved |
| Oct 7, 2026 | Delay in risk score calculation and visibility of violations in the graph.The issue is fully resolved and all items have been processed. No further impact is expected. | -319813 min | Resolved |
| Oct 7, 2026 | Legacy Token authentication failure after system authentication updateSummary Between February 16 and 17, 2026, some customers using older API tokens experienced authentication failures. These tokens, originally created before a recent system update, could not be used to access services… | -334068 min | Resolved |
| Oct 7, 2026 | Degraded Performance in SCA Scans**Summary** Between January 14 and January 25, 2026, customers experienced significant delays and failures in Software Composition Analysis (SCA) scans, particularly those involving dependency restoration. The issue… | -367637 min | Resolved |
| Oct 7, 2026 | Delayed SAST PR**Summary** Between January 8 and January 9, 2026, customers in the EU region experienced delays in SAST (Static Application Security Testing) pull request scans and pre-receive hook scans. These delays resulted in… | -384706 min | Resolved |
| Oct 7, 2026 | UI Slowness**Summary** On December 12, 2025, some customers experienced significant slowness and errors in the user interface, including frequent timeout and error messages. The issue began in the evening and was primarily caused… | -430201 min | Resolved |
| Oct 7, 2026 | UI Service InterruptionThe issue is now resolved. | -432996 min | Resolved |
| Oct 7, 2026 | SCA Auto-Resolve Latency & SCA Scan Processing Delays**Summary** Between December 6 and December 10, 2025, customers experienced delays in SCA scan processing and failures in the Auto-Resolve feature. This resulted in longer scan times and unresolved violations for some… | -434583 min | Resolved |
| Oct 7, 2026 | Stuck SAST ScansSummary On December 3, 2025 (IDT), some pull requests briefly displayed different statuses between the product UI and external CI systems. This behavior resulted from a delay in processing certain status update… | -443052 min | Resolved |
| Oct 7, 2026 | Loading Issues on the UIThe issue has been resolved. Services are fully operational, and we are monitoring to ensure stability. A root cause analysis will be provided once our investigation is complete. | -543954 min | Resolved |
| Oct 7, 2026 | Service Availability Issue**Summary** On November 10, 2025, customers in the US region experienced a service disruption that affected both the application and API availability. The issue began around 14:00 IDT and was caused by unusually high… | -475620 min | Resolved |
| Oct 7, 2026 | Alerts and issue tracking integrations degraded performanceThe issue with the alerts and issue tracking integrations is now resolved. | -2026113 min | Resolved |
| Oct 7, 2026 | Cycode data is failing to loadThe issue with data not loading in Cycode has been resolved. | -2038298 min | Resolved |
| Oct 7, 2026 | Pull Request Scanning has Degraded PerformanceThe issue with pull request scanning has been resolved. | -2045876 min | Resolved |
| Oct 7, 2026 | Pull Request Scan Processing may be DelayedThis incident has been resolved. | -2070437 min | Resolved |
| Oct 7, 2026 | Cycode Services Experiencing SlownessWe have resolved the issue creating the slow responsiveness in the Cycode platform. | -2086702 min | Resolved |
| Oct 7, 2026 | Pull Request Scan Processing is DelayedThe issue with the delayed processing of pull request scans has been resolved. | -2074965 min | Resolved |
| Oct 7, 2026 | GitHub Pull Request Status Checks Degraded PerformanceThe issue with the GitHub webhooks affect pull request status checks has been fully resolved. | -2106552 min | Resolved |
| Oct 7, 2026 | Export CSV Functionality is Experiencing issuesWe have fixed the issue affecting the export CSV feature. | -2115020 min | Resolved |
| Oct 7, 2026 | Knowledge Graph Degraded PerformanceThe issue with the Knowledge Graph has been resolved. Everything is now running as expected. | -2126465 min | Resolved |
| Oct 7, 2026 | Knowledge Graph Degraded PerformanceThis issue with the Knowledge Graph is now resolved. | -2146859 min | Resolved |
| Oct 7, 2026 | Issues with Knowledge Graph in CycodeThe issue affecting the Knowledge Graph and pull requests has been resolved. | -2167063 min | Resolved |
| Oct 7, 2026 | Issues with Knowledge Graph in CycodeThe issue with the Knowledge Graph has been resolved. All functionality for the Knowledge Graph are behaving as normal. | -2167211 min | Resolved |
| Oct 7, 2026 | GitHub Cloud Experiencing Degraded Performance On Delivering WebhooksThis incident has been resolved. | -2387158 min | Resolved |
| Oct 7, 2026 | GitHub Experience Degraded PerformanceThis incident has been resolved. | -2389917 min | Resolved |
| Oct 7, 2026 | GitHub Cloud Experiencing Degraded PerformanceThis incident has been resolved. | -2388434 min | Resolved |
| Oct 7, 2026 | GitHub Experience Degraded PerformanceThis incident has been resolved. | -2397458 min | Resolved |
| Oct 7, 2026 | GitHub Pull Request Degraded PerformanceThis incident has been resolved. | -2398705 min | Resolved |
| Oct 7, 2026 | AWS issuesThis incident has been resolved. | -2486536 min | Resolved |
| Oct 7, 2026 | GitHub Cloud Pull Requests Degrade PerformanceThe degraded performance affecting Pull Request in GitHub.com has been resolved. We are no longer experiencing any degraded performance with Pull Requests. | -2468042 min | Resolved |
| Oct 7, 2026 | AWS issuesThis incident has been resolved. | -2519889 min | Resolved |
| Oct 7, 2026 | PR Scanning delayedThis incident has been resolved. | -2623293 min | Resolved |
| Oct 7, 2026 | Github Interactive PR commentsThis incident has been resolved. | -2650780 min | Resolved |
| Oct 7, 2026 | PR Scanning delayedThis incident has been resolved. | -2690189 min | Resolved |
| Oct 7, 2026 | Knowledge Graph & Custom PoliciesThis incident has been resolved. | -2698618 min | Resolved |
| Oct 7, 2026 | Authentication ErrorsThis incident has been resolved. | -2774738 min | Resolved |
| Oct 7, 2026 | Application and scanning degraded performanceMemoryDB metrics are stable, the processing lag has recovered, and the system is now fully operational. | -41557 min | Resolved |
| Oct 5, 2026 | Application and scanning degraded performance**1. Summary** On October 5, 2026, starting at 15:55 IDT, customers on our US platform saw slow responses, intermittent errors, and delays in pull request checks and CLI scans. Some customers whose repositories require… | 6h 59m | Resolved |
| Oct 5, 2026 | GitHub incident can affect CycodeGitHub incident can affect Cycode | 1 min | Resolved |
| Sep 28, 2026 | Authentication Service DisruptionThe system is fully operational, with no ongoing issues observed. This incident is now resolved. | 1h 37m | Resolved |
| Sep 17, 2026 | Minor downtime due to database upgradeMaintenance has started | 241h 49m | Resolved |
| Sep 17, 2026 | Minor downtime due to database upgradeMaintenance has started | 240h 50m | Resolved |
| Sep 13, 2026 | GitHub incident can affect CycodeResolved | 8h 16m | Resolved |
| Sep 8, 2026 | Application and scanning degraded performanceMemoryDB metrics are stable, the processing lag has recovered, and the system is now fully operational. | 32 min | Resolved |
| Sep 8, 2026 | Application and scanning degraded performanceThe system is back to being fully operational. | 58 min | Resolved |
| Sep 1, 2026 | GitHub incident can affect CycodeGitHub component: Pull Requests Original GitHub incident: https://stspg.io/0xbhhq84v4mt | 54 min | Resolved |
| Aug 26, 2026 | GitHub incident can affect CycodeGitHub component: Pull Requests Original GitHub incident: https://stspg.io/nrbwjftcz72d | 1h 25m | Resolved |
| Aug 20, 2026 | Scan Performance DegredationThe system is back to being fully operational. | 1h 44m | Resolved |
| Aug 19, 2026 | Platform and PR scans slowness**1. Summary** On August 19, 2026, some customers experienced slower page loading and data display, as well as delays when starting or completing pull request scans. The disruption was caused by a managed memory… | 4h 47m | Resolved |
| Aug 18, 2026 | GitLab incident can affect CycodeGitLab component: Website, API, Git Operations, CI/CD Original GitLab incident: <https://status.gitlab.com/> | 23h 16m | Resolved |
| Aug 18, 2026 | Delayed GitHub PR status checksSome GitHub pull request status checks in the EU region were delayed by up to 30 minutes before completing. No checks were lost and no action is needed - delayed checks completed automatically. We identified the… | -363 min | Resolved |
| Aug 18, 2026 | Delayed GitHub PR status checksSome GitHub pull request status checks in the EU region were delayed by up to 30 minutes before completing. No checks were lost and no action is needed - delayed checks completed automatically. We identified the… | -258 min | Resolved |
| Aug 17, 2026 | GitHub incident can affect CycodeGitHub component: Git Operations, Webhooks, API Requests, Pull Requests Original GitHub incident: https://stspg.io/y1fl26l6wpzr | 7h 37m | Resolved |
| Aug 14, 2026 | Degraded performance in Secrets Pull Request scanning**Summary** PR secret scans experienced processing lag, causing delays in processing pull requests. The issue was caused by timeouts when calling the model validation service. The model validation service was… | 2h 32m | Resolved |
| Aug 13, 2026 | GitHub incident can affect CycodeGitHub component: Git Operations, Webhooks, Pull Requests Original GitHub incident: https://stspg.io/f0cgtdc0kqxg | 45 min | Resolved |
| Aug 12, 2026 | GitHub incident can affect CycodeGitHub component: Pull Requests Original GitHub incident: https://stspg.io/ssd9z8l2g46v | 16 min | Resolved |
| Aug 11, 2026 | GitHub incident can affect CycodeGitHub component: API Requests Original GitHub incident: https://stspg.io/3xn46bst0bjh | 5h 14m | Resolved |
| Aug 10, 2026 | We have noticed degraded performance in scanning**Root Cause** The incident was caused by a deployment of one service that ran a database index creation. The team has identified an issue with the way we perform index creations as database migrations. During a… | 1h 39m | Resolved |
| Aug 2, 2026 | We’re investigating an issue causing older events to be reprocessedThe platform is now fully operational and processing normally | 39h 59m | Resolved |
| Jul 27, 2026 | Infrastructure upgradeMaintenance has started | 172h 6m | Resolved |
| Jul 27, 2026 | Degraded performance in scans**Root Cause** The incident was caused by a deployment of one service that ran a database migration. The team has identified that this migration contained faulty code and as a result lead to database overload when… | 1h 26m | Resolved |
| Jul 27, 2026 | GitHub incident can affect CycodeGitHub component: API Requests Original GitHub incident: https://stspg.io/vr201n49yl53 | 15 min | Resolved |
| Jul 24, 2026 | GitHub incident can affect CycodeGitHub component: Pull Requests Original GitHub incident: https://stspg.io/sm1tp7kfm4vj | 45 min | Resolved |
| Jul 24, 2026 | Degraded performance in IaC Pull Request scansThe issue has been resolved, and we are continuing to monitor the situation. | 4h 13m | Resolved |
| Jul 24, 2026 | GitHub incident can affect CycodeGitHub component: API Requests, Pull Requests Original GitHub incident: https://stspg.io/j5c80shxqm53 | 1h 19m | Resolved |
| Jul 23, 2026 | GitHub incident can affect CycodeGitHub component: Webhooks, Pull Requests Original GitHub incident: https://stspg.io/syhr80rth84z | 1h 40m | Resolved |
| Jul 20, 2026 | Infrastructure upgradeMaintenance has started | 348h 22m | Resolved |
| Jul 16, 2026 | Platform SlownessThe incident has been resolved, and the platform is operating normally. | 1h 8m | Resolved |
| Jul 15, 2026 | Cycode CLI 3.17.1/2 Secrets scans failuresA fix has been applied and functionality is fully restored; we are continuing to monitor to ensure everything remains stable. | 1h 45m | Resolved |
| Jul 14, 2026 | Delays in violations status updates in EUWe’re continuing to monitor detection processing and the associated delays in violation status updates (including auto-resolution) | 5h 10m | Resolved |
| Jul 13, 2026 | Degraded performanceThe system is now fully operational. There should be no more degraded performance. **Summary** We observed a period of slowness and intermittent timeouts affecting various system functions in the EU region… | 3h 48m | Resolved |
| Jul 9, 2026 | Inaccurate violation counts in some dashboards and panels.Functionality is fully restored; we are continuing to monitor to ensure everything remains stable. | 198h 4m | Resolved |
| Jul 9, 2026 | Maestro AI service disruptionThe issue affecting Maestro AI services has been resolved. Maestro Risk Explorability, Risk AI Remediation, Maestro Remediation, and Graph AI are now available and operating normally. **Summary** On July 9, 2026… | 1h 32m | Resolved |
| Jul 6, 2026 | Infrastructure Provisioning DelaysAWS has confirmed that the issue has been fully mitigated and we are currently not observing any related issues. | 2h 16m | Resolved |
| Jul 5, 2026 | Issues with Violations and Custom Dashboards (Prod-US)Functionality is fully restored; we are continuing to monitor to ensure everything remains stable. | 11h 23m | Resolved |
| Jun 22, 2026 | SAST, SCA and Secret scans slowness**Summary** During the incident, customers experienced significant delays and temporary disruptions across SAST, SCA, CCA, and Secret repository scans and push events. The issue was caused by a surge in reachability… | 27h 47m | Resolved |
| Jun 18, 2026 | Workflow Database UpgradeMaintenance has started | 1115h 57m | Resolved |
| Jun 17, 2026 | Slow SAST PR scansThe issue was resolved. The system is fully stable now | 40 min | Resolved |
| Jun 11, 2026 | Degraded performance in on demand scans**Summary** During the incident, customers experienced delays and temporary disruptions in on demand scans. The issue was caused by a number of redundant SCA scans as well as unoptimized reachability scans. As a result… | 24h 14m | Resolved |
| Jun 11, 2026 | Unprocessed Push Event# Summary Between April 14 and April 28, 2026, a processing issue occurred within our scanning workflow that prevented a subset of code update events from being fully processed. As a result, some security findings may… | -63361 min | Resolved |
| Jun 11, 2026 | GitLab Incident May Impact Cycode Integrationshttps://status.gitlab.com/ | 1284h 18m | Resolved |
| Jun 10, 2026 | Slow SAST scansThe incident has been resolved. We will provide the RCA shortly. | -18941 min | Resolved |
| Jun 10, 2026 | GitHub PR Delays**Summary** Between 16:00 and 17:30 UTC on May 28, we observed an issue where integration connections were intermittently reported as invalid. During this period, the processing of pull requests was paused until… | -18962 min | Resolved |
| Jun 10, 2026 | GitHub Authentication Incident Affecting Cycode GitHub Integrations**Summary** On June 10, 2026, customers may have experienced intermittent issues with their GitHub integrations due to an external authentication incident on GitHub's side. This resulted in some integrations temporarily… | 51 min | Resolved |
| Jun 10, 2026 | Degraded performance in SAST PR scans**Summary** On June 10, 2026, customers may have experienced slowness in SAST Pull Request scanning. The root cause has been identified in insufficient processing capacity in one of the services used in SAST Pull… | -59 min | Resolved |
| Jun 8, 2026 | Degraded performance in on demand scans**Summary** During the incident, customers experienced delays and temporary disruptions in scans. The issue was caused by a degraded performance of a process responsible for starting the scans. This means that the… | 49h 34m | Resolved |
| Jun 8, 2026 | Github incident can affect pr scanninghttps://www.githubstatus.com/incidents/m7n7sm0sr1pz | 1356h 17m | Resolved |
| Jun 2, 2026 | Slow SCA scans**Summary** Between May 15 and May 28, 2026, a processing delay was identified affecting dependency update workflows for several large accounts. During this period, customers may have experienced significant lag in the… | -7201 min | Resolved |
| Jun 2, 2026 | PR Scans Stuck in "Waiting" StatusResolved | -26874 min | Resolved |
| Jun 2, 2026 | GitLab Integration — Connection Issue [US]**Summary** On May 8, 2026, a temporary issue within our internal processing system interrupted the routine renewal of GitLab access credentials for a subset of integrations. This caused affected integrations to stop… | -35234 min | Resolved |
| Jun 1, 2026 | Partial Service Disruption in EU Environment **Summary** On May 5, 2026, customers in the EU region experienced issues with Custom Dashboards not loading as expected, and some filtering/grouping actions were slower than usual on the Violations page. The issue was… | -38881 min | Resolved |
| Jun 1, 2026 | GitHub PR Delays | -5934 min | Resolved |
| Jun 1, 2026 | Slow SAST scans | -5761 min | Resolved |
| Jun 1, 2026 | Slow SCA scansSummary Between May 15 and May 28, 2026, a processing delay was identified affecting dependency update workflows for several large accounts. During this period, customers may have experienced significant lag in the… | -14401 min | Resolved |
| May 11, 2026 | GitLab Webhook Processing Failure Due to Time Format ChangeA fix supporting both the old and new formats was deployed at 13:00 IST. | -8885 min | Resolved |
| May 3, 2026 | Short service interruptionThe incident has been resolved. | -18638 min | Resolved |
| May 3, 2026 | Short service interruptionThe incident has been resolved. | -7219 min | Resolved |
| May 3, 2026 | Slow CLI scansThe incident has been resolved. | -27463 min | Resolved |
| May 3, 2026 | Slow Pull request and CLI scans**Summary** Customers may have experienced general slowness when performing CLI scans across all scan types. This issue was caused by a bug in a newly introduced feature that impacted the efficiency of the scan… | -28608 min | Resolved |
| May 3, 2026 | Increase SAST violations**Summary** Between April 10 and April 14, 2026, some customers saw SAST scans and findings generated for branches that were not included in their configured branch-scanning settings. This resulted in unexpected… | -27496 min | Resolved |
| May 3, 2026 | Platform SlownessThe issue has been resolved | -57204 min | Resolved |
| May 3, 2026 | Slowness in CLI Secret ScansThe issue has been resolved. We will share the RCA document as soon as it is completed. | -88701 min | Resolved |
| May 3, 2026 | Legacy Token authentication failure after system authentication updateSummary Between February 16 and 17, 2026, some customers using older API tokens experienced authentication failures. These tokens, originally created before a recent system update, could not be used to access services… | -107846 min | Resolved |
| May 3, 2026 | Platform SlownessThe issue has been resolved. We will share the RCA document as soon as it is completed. | -88691 min | Resolved |
| May 3, 2026 | Delay in PR scans for Github Pull RequestsThe issue has been resolved and scanning is operating normally. We will continue monitoring to ensure stability. | -94673 min | Resolved |
| May 3, 2026 | IaC PR Scanning Delays | -97494 min | Resolved |
| May 3, 2026 | Delay in risk score calculation and visibility of violations in the graph. | -93569 min | Resolved |
| May 3, 2026 | Delays in CLI, PushEvents and Repositories Scans (SAST, Container and SCA) | -430230 min | Resolved |
| May 3, 2026 | Repository Detections Has Been Auto Resolve Upon Branch Deletion | -450671 min | Resolved |
| Feb 1, 2026 | Slowness and Incorrect Data on Inventory, Discovery and Reports Pages | -414571 min | Resolved |
| Feb 1, 2026 | Degraded Performance in SCA Scans | -10626 min | Resolved |
| Feb 1, 2026 | Delayed SAST PR | -27692 min | Resolved |
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How to Read This Cycode Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Cycode acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Cycode outage in this window ran 56d 12h, against a mean recovery of 4d 22h. If you depend on Cycode in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.