Donorbox Outage History
6 incidents recorded over the last 365 days, 6 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Donorbox Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Jun 29, 2026 | Functionally IssueThe incident has been resolved and all services have been restored | 18 min | Resolved |
| Jun 8, 2026 | Issues displaying event forms for some organizationsThe issue has been fully resolved, and all donation forms are back to normal operation. Thank you for your patience, and we apologize for any disruption caused. | 34 min | Resolved |
| Mar 13, 2026 | Issues Loading Campaigns (Embedded & Hosted)The issue has been resolved and service is now fully restored. We have confirmed that all systems are operating normally. We are now monitoring the environment and will provide further details regarding the impact… | 27 min | Resolved |
| Dec 4, 2025 | "We're still setting up donations" Error on Donation Forms (PayPal/Omnigive form)The incident involving the "We're still setting up donations" error affecting organizations using PayPal as their sole payment processor has been resolved. Our engineering teams identified and addressed an issue… | 58 min | Resolved |
| Nov 19, 2025 | Cloudflare OutageThe company said the outage that began around 6.30 a.m. ET was caused by an automatically generated configuration file, designed to manage potential security threats. This resulted in some of our components not working… | -1678 min | Resolved |
| Nov 7, 2025 | P2P Functionality IssueThis incident has been resolved. | 58h 30m | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next Donorbox incident opens instead, at the point where knowing still changes what you do.
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How to Read This Donorbox Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Donorbox acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Donorbox outage in this window ran 2d 10h, against a mean recovery of 12h 9m. If you depend on Donorbox in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.