Dovetail Outage History
4 incidents recorded over the last 365 days, 4 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Dovetail Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 7, 2026 | Transcriptions failing for new uploads | 1h 36m | Resolved |
| Sep 9, 2026 | Degraded availability for Chat and Agents | 3h 24m | Resolved |
| Aug 11, 2026 | Zapier integration: OAuth connection errors | 3h 15m | Resolved |
| Jul 31, 2026 | Degraded citation outputs in Chat and Agents | 233h 39m | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next Dovetail incident opens instead, at the point where knowing still changes what you do.
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How to Read This Dovetail Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Dovetail acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Dovetail outage in this window ran 9d 17h, against a mean recovery of 2d 12h. If you depend on Dovetail in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.