Drata Outage History

43 incidents recorded over the last 365 days, 37 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Drata status99.60% uptime history

Every Recorded Drata Incident

Drata incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 8, 2026Delayed scheduled compliance checks and ticket synchronization in the US regionThis incident has been resolved.33h 49mResolved
Oct 5, 2026Some Policy PDF Downloads Missing Appendix PageWe are currently investigating this issue.188h 58mResolved
Oct 5, 2026Some Policy PDF Downloads Missing Appendix PageThis incident has been resolved.100h 33mResolved
Sep 24, 2026Cron service degradedThe incident is resolved21h 40mResolved
Sep 19, 2026MSSP / Multi-Instance Management Client List UnavailableThis incident has been resolved.1h 36mResolved
Sep 1, 2026SafeBase UnavailableWe are currently investigating this issue.15 minResolved
Sep 1, 2026Multiple products unavailableThis incident is resolved and confirmed by our upstream provider. All impacted services are now operational. What happened: Trust Center Pages, Trust Center Admin Page, AIQA, Compliance Monitoring (AI Summary) were…4h 14mResolved
Sep 1, 2026SafeBase UnavailableWe are currently investigating this issue.15 minResolved
Aug 26, 2026Public API in US region degradedThe issue has been resolved and all systems are operating normally. We will continue monitoring throughout the weekend to ensure stability. No further action is required from customers at this time.58h 25mResolved
Aug 21, 2026Brief SafeBase App Request FailuresThis incident has been resolved. For approximately six minutes on August 20, a portion of requests to the SafeBase application failed to complete. Requests during this window may have returned errors or timed out. The…-816 minResolved
Aug 11, 2026Report and export downloads not being delivered to some usersThis incident has been resolved.70h 38mResolved
Jun 22, 2026Bulk Actions on Personnel DegradedThis incident has been resolved.99h 17mResolved
Jun 8, 2026SafeBase <> Salesforce integration degradationThe Salesforce integration is fully restored. Between June 6 and June 8, a subset of customers experienced failures with Salesforce data lookups due to a refresh token expiration issue at our integration…23h 28mResolved
Jun 4, 2026Degraded AIQA PerformanceThis incident has been resolved.1h 7mResolved
Jun 1, 2026Drata EU API planned maintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 1, 2026Drata APAC API planned maintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 1, 2026Drata US planned maintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 22, 2026Some service users and auditors unable to access their own tenantThis incident has been resolved.165h 31mResolved
May 22, 2026Policy Approvals Experiencing DisruptionsThe incident is resolved71h 33mResolved
May 20, 2026MSSP Tenant Access IssueThis incident has been resolved.49h 10mResolved
May 20, 2026DB maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
May 20, 2026DB Scheduled MaintenanceMaintenance is now complete. All systems are operational at normal capacity.1h 0mScheduled
May 18, 2026System is undergoing a scheduled maintenanceThe scheduled maintenance has been completed.3650h 0mScheduled
May 14, 2026US Public API unavailableAfter monitoring for an extended time we've confirmed US Public API has been stable since we've introduced the updates earlier. The incident is resolved.2h 42mResolved
May 8, 2026Real-time notifications delayed or not appearingThis incident has been resolved.3h 23mResolved
May 8, 2026Salesforce Authentication IssueAfter monitoring, this incident has been resolved. If you experience any further issues with the integration, please reach out to SafeBase Technical Support.119h 6mResolved
May 7, 2026Salesforce Authentication IssueThe issue with our Salesforce Integration Partner has been resolved* * According to our Salesforce Integration Partner, some customers may still be experiencing authentication failures. Re-authenticating their…1h 18mResolved
Apr 28, 2026Completed Security Trainings Not Reflected Properly in Personnel RecordsSecurity Trainings have been properly synced into Drata, and the corresponding compliance checks have been updated accordingly.146h 10mResolved
Apr 23, 2026Some Automatic Compliance tests are delayedThe incident has been resolved. The queue is back to normal and processing all tasks on time.2h 8mResolved
Apr 16, 2026Drata API Magic Link TimeoutsThe issue has been resolved.3h 38mResolved
Mar 31, 2026Restricted Control Managers and Restricted Risk Managers Unable to Log InThis incident has been resolved.7h 2mResolved
Mar 30, 2026Drata US, EU and APAC API planned maintenanceThis incident has been resolved.37h 12mResolved
Mar 16, 2026Guest Admin AccessOur team released an update to address this issue. Guest Admins should now be able to view clients within "Business Accounts" as expected.2h 20mResolved
Feb 28, 2026Database MaintenanceThis incident has been resolved.0 minResolved
Feb 3, 2026Drata app not loading correctlyThis incident has been resolved.4h 57mResolved
Feb 2, 2026Notification outageOur 3rd party partner has come back online, and notifications are now being sent as usual.54 minResolved
Dec 16, 2025Background tasks delayedA fix for the issue has been deployed. We will continue to monitor the situation.2h 57mResolved
Dec 11, 2025SafeBase AI Questionnaire Service (AIQA) DownThis incident has been resolved.9h 4mResolved
Dec 9, 2025Risk Management displaying outdated dataThe incident is resolved16h 44mResolved
Dec 5, 2025Issues loading Drata sites due to upstream provider outageCloudflare has implemented a fix. All Drata sites are working as expected.9 minResolved
Dec 4, 2025Connectivity issues with EU APIThis incident is now resolved.13 minResolved
Nov 18, 2025Issues loading Drata sites due to upstream provider outageOur upstream provider, Cloudflare, has released a fix that restored the functionality. This is now resolved.1h 4mResolved
Nov 13, 2025Security Training FailuresThis incident has been resolved.20h 50mResolved

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How to Read This Drata Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Drata acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Drata outage in this window ran 152d 2h, against a mean recovery of 4d 21h. If you depend on Drata in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.