DrChrono Outage History

38 incidents recorded over the last 365 days, 17 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live DrChrono status100.00% uptime history

Every Recorded DrChrono Incident

DrChrono incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 23, 2026DrChrono MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 14, 2026DrChrono MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 24, 2026DrChrono MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 3, 2026DrChrono MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 28, 2026DrChrono MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 26, 2026DrChrono MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jul 30, 2026DrChrono MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jul 22, 2026DrChrono MaintenanceThe scheduled maintenance has been completed.5h 0mScheduled
Jul 15, 2026Integration Issues 7.15.26Our integration, Updox, has confirmed that the service disruption has been resolved and all services are operational.1h 27mResolved
Jul 12, 2026Scheduled Maintenance NoticeThe scheduled maintenance has been completed.4h 0mScheduled
Jul 11, 2026Scheduled Maintenance NoticeThe scheduled maintenance has been completed.4h 0mScheduled
Jul 7, 2026DrChrono System IssuesThe system remains operational, and we have not observed any further issues since moving to monitoring yesterday. This incident has been resolved. Our Engineering team will continue to review the event as part of our…27h 30mResolved
Jun 15, 2026DrChrono MaintenanceThe scheduled maintenance has been completed.5h 0mScheduled
Jun 4, 2026DrChrono SlownessWe have confirmed that the adjustments we implemented have fully resolved the issue and our systems are up and operational. We appreciate your patience as we worked through this matter.6h 30mResolved
Jun 3, 2026DrChrono Intermittent IssuesWe have confirmed that the adjustments we implemented have fully resolved the issue and our systems are up and operational. We appreciate your patience as we worked through this matter.3h 44mResolved
May 21, 2026eProvider Solutions (Clearinghouse Partner)The scheduled maintenance has been completed.4h 0mScheduled
May 5, 2026Appointment Reminder IssueThe issue impacting appointment reminders has been resolved. All systems are now operating normally. Thank you for your patience.1h 37mResolved
Apr 6, 2026DrChrono SlownessDrChrono has resolved the issue that was causing slowness for a limited set of users. System performance has returned to normal, and we will continue to monitor to ensure ongoing stability.21h 57mResolved
Apr 3, 2026EPCS Prescription Issue ID.meOur third-party provider, ID.me, has resolved the issue that was impacting the ability to prescribe controlled substances. Push Notification MFA is now functioning as expected. Recommended Action: If you previously…98h 15mResolved
Apr 1, 2026DrChrono MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Mar 31, 2026DrChrono MaintenanceThe scheduled maintenance has been completed.5h 0mScheduled
Mar 30, 2026System SlownessOur engineering team has resolved the issue, and system performance has returned to normal. We appreciate your patience.1h 16mResolved
Mar 25, 2026DrChrono Web System IssuesWe have resolved the intermittent system issues experienced over the past three days. The root cause was related to brief scenarios where one of the supporting databases was unable to accept new connections, resulting…4h 36mResolved
Mar 24, 2026DrChrono Web System IssuesAfter a successful update, this issue will be monitored closely. If you have additional questions, please do not hesitate to contact support.18h 1mResolved
Mar 23, 2026DrChrono Web System IssuesThe issue causing system slowness across portions of the DrChrono website has been resolved. All services are now functioning normally. We appreciate your patience and understanding.3h 59mResolved
Mar 19, 2026Scheduled Maintenance: eProviderServices (Clearinghouse Partner)The scheduled maintenance has been completed.4h 0mScheduled
Feb 24, 2026DrChrono MaintenanceThe scheduled maintenance has been completed.7h 0mScheduled
Feb 9, 2026Issue Loading Billing-Related ReportsThe performance of billing-related reporting has remained stable following the corrective measures implemented. All reports, including all tabs of the Financial Transactions Report, continue to load as expected. After…366h 3mResolved
Feb 6, 2026Issue Loading Billing-Related ReportsThe issue affecting billing-related reports has been resolved and all reports are loading as expected. Our monitoring has remained stable with no further impact observed.7h 0mResolved
Jan 28, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Jan 27, 2026DrChrono MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jan 9, 2026DrChrono Web System IssuesThe issue that caused some pages in the DrChrono web application to not load as expected has been resolved. All services are now functioning normally. We appreciate your patience and understanding.1h 39mResolved
Jan 6, 2026Prescription IssuesWe identified the issue impacting prescription transmission and worked closely with our third-party vendor, Surescripts, to investigate and resolve the problem. The issue has now been fully resolved. At this time…55 minResolved
Dec 17, 2025DrChrono MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Dec 17, 2025Patient Search IssuesThis incident has been resolved.28h 50mResolved
Dec 16, 2025DrChrono MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Nov 18, 2025Cloudfare Global Network OutageThis issue has been resolved. Please contact support if you are still experiencing issues.8h 21mResolved
Nov 17, 2025DrChrono MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next DrChrono incident opens instead, at the point where knowing still changes what you do.

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How to Read This DrChrono Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before DrChrono acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single DrChrono outage in this window ran 15d 6h, against a mean recovery of 18h 7m. If you depend on DrChrono in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.