Dropbox Sign and Fax Outage History
25 incidents recorded over the last 365 days, 10 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Dropbox Sign and Fax Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 11, 2026 | Scheduled MaintenanceDropbox Sign and Fax will be performing routine maintenance on November 10, 2026 starting at 5:00 PM (Pacific). You may not be able to access Dropbox Sign or Fax for a short period of time, but we'll have things back up… | 1h 0m | Scheduled |
| Oct 21, 2026 | Emergency maintenanceMaintenance window is complete and application is online. Our systems were upgraded to the latest published secure version of PHP. | 2h 0m | Scheduled |
| Oct 14, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 23, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 31, 2026 | Investigating file uploadsThis incident has been resolved. | 53 min | Resolved |
| Aug 29, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Aug 21, 2026 | We are currently experiencing issues with our Salesforce integrationThis incident has been resolved. | 6h 43m | Resolved |
| Jun 27, 2026 | Planned MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jun 18, 2026 | Investigating an issue affecting the "sign in with Dropbox" buttonThis incident has been resolved. | 2h 11m | Resolved |
| Jun 18, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| May 29, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| May 8, 2026 | Dropbox Sign was not working as expected for some users.Dropbox Sign was impacted by AWS -EAST-1 outage, and some services may not have been working as expected from 00:25 to 00:53 UTC on May 8, 2026. | -59 min | Resolved |
| Apr 29, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Apr 24, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 2h 30m | Scheduled |
| Apr 21, 2026 | Dropbox Sign is experiencing degraded performanceThis incident has been resolved. | 26 min | Resolved |
| Apr 21, 2026 | We’re investigating reports of degraded performance.This incident has been resolved. | 18 min | Resolved |
| Mar 25, 2026 | Scheduled MaintenanceThe scheduled maintenance was cancelled. Everything is currently operational. | 1h 0m | Scheduled |
| Mar 2, 2026 | Uploading is not working as expectedThis incident has been resolved. | 2h 10m | Resolved |
| Feb 25, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Feb 13, 2026 | Dropbox Sign is experiencing file upload issuesThis incident has been resolved. | 1h 33m | Resolved |
| Feb 7, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Feb 5, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jan 14, 2026 | We are currently experiencing delays in sending Sign emails to our usersThis incident has been resolved. | 29 min | Resolved |
| Jan 2, 2026 | Dropbox Sign is experiencing an outage.We're back! Dropbox Sign should be up and running. Thanks for bearing with us. | 3h 12m | Resolved |
| Nov 19, 2025 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
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How to Read This Dropbox Sign and Fax Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Dropbox Sign and Fax acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Dropbox Sign and Fax outage in this window ran 6h 43m, against a mean recovery of 1h 30m. If you depend on Dropbox Sign and Fax in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.