Dropbox Sign and Fax Outage History

25 incidents recorded over the last 365 days, 10 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Dropbox Sign and Fax Incident

Dropbox Sign and Fax incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 11, 2026Scheduled MaintenanceDropbox Sign and Fax will be performing routine maintenance on November 10, 2026 starting at 5:00 PM (Pacific). You may not be able to access Dropbox Sign or Fax for a short period of time, but we'll have things back up…1h 0mScheduled
Oct 21, 2026Emergency maintenanceMaintenance window is complete and application is online. Our systems were upgraded to the latest published secure version of PHP.2h 0mScheduled
Oct 14, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 23, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 31, 2026Investigating file uploadsThis incident has been resolved.53 minResolved
Aug 29, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Aug 21, 2026We are currently experiencing issues with our Salesforce integrationThis incident has been resolved.6h 43mResolved
Jun 27, 2026Planned MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jun 18, 2026Investigating an issue affecting the "sign in with Dropbox" buttonThis incident has been resolved.2h 11mResolved
Jun 18, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
May 29, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
May 8, 2026Dropbox Sign was not working as expected for some users.Dropbox Sign was impacted by AWS -EAST-1 outage, and some services may not have been working as expected from 00:25 to 00:53 UTC on May 8, 2026.-59 minResolved
Apr 29, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Apr 24, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.2h 30mScheduled
Apr 21, 2026Dropbox Sign is experiencing degraded performanceThis incident has been resolved.26 minResolved
Apr 21, 2026We’re investigating reports of degraded performance.This incident has been resolved.18 minResolved
Mar 25, 2026Scheduled MaintenanceThe scheduled maintenance was cancelled. Everything is currently operational.1h 0mScheduled
Mar 2, 2026Uploading is not working as expectedThis incident has been resolved.2h 10mResolved
Feb 25, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Feb 13, 2026Dropbox Sign is experiencing file upload issuesThis incident has been resolved.1h 33mResolved
Feb 7, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Feb 5, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jan 14, 2026We are currently experiencing delays in sending Sign emails to our usersThis incident has been resolved.29 minResolved
Jan 2, 2026Dropbox Sign is experiencing an outage.We're back! Dropbox Sign should be up and running. Thanks for bearing with us.3h 12mResolved
Nov 19, 2025Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled

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How to Read This Dropbox Sign and Fax Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Dropbox Sign and Fax acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Dropbox Sign and Fax outage in this window ran 6h 43m, against a mean recovery of 1h 30m. If you depend on Dropbox Sign and Fax in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.