Dropbox Outage History

25 incidents recorded over the last 365 days, 16 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Dropbox Incident

Dropbox incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Aug 21, 2026Dropbox is not working as expected for some usersThis incident has been resolved.1h 54mResolved
Jul 23, 2026Dropbox is not working as expected for some usersThis incident has been resolved.24 minResolved
Jun 18, 2026Scheduled maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jun 8, 2026Shared content downloads are degradedShared content downloads on Dropbox is back up and running! Thanks for bearing with us.93h 10mResolved
May 29, 2026Scheduled maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
May 27, 2026Opening a video or audio file might not be working for usersThis incident has been resolved.2h 26mResolved
May 27, 2026Scheduled maintenanceDropbox will be performing routine maintenance on May 26, 2026 starting at 5:00 PM (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll have things back up and running as soon as…1h 0mScheduled
May 18, 2026Availability was impacted across a number of servicesA number of services across Dropbox experienced slower than expected load times between 17:01:50 and 17:42:50 UTC. This included the ability to add members to teams and share content.-131 minResolved
Apr 29, 2026Scheduled maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Apr 15, 2026Dropbox may be unavailable for some usersThis incident has been resolved.24 minResolved
Apr 9, 2026Dash Chat might not be working for some usersThis incident has been resolved.3h 22mResolved
Mar 25, 2026Scheduled maintenanceThe scheduled maintenance was cancelled. Everything is currently operational.1h 0mScheduled
Feb 7, 2026Scheduled maintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jan 22, 2026Dropbox.com is not working for some usersThis incident has been resolved.8h 29mResolved
Jan 15, 2026We’re having some trouble with our payment pageThis incident has been resolved.1h 19mResolved
Nov 19, 2025Scheduled maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Nov 18, 2025DocSend impacted by ongoing Cloudflare outageThis incident has been resolved.15 minResolved
Nov 14, 2025Dropbox Chat unavailableThis incident has been resolved.1h 11mResolved
Oct 21, 2025Google Drive and One Drive Dash connectors are not working for some usersThis incident has been resolved.6h 40mResolved
Oct 14, 2025Images not loading in Dropbox PaperThis incident has been resolved.3h 42mResolved
Oct 2, 2025Scheduled maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 23, 2025Dropbox is not working as expected for some users.This incident has been resolved.22 minResolved
Sep 12, 2025Scheduled maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 2, 2025Dropbox.com is not working for some usersThis incident has been resolved.32 minResolved
Aug 29, 2025Pop up to sign in On Microsoft Office FilesThis incident has been resolved.14h 44mResolved

How to Read This Dropbox Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Dropbox acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Dropbox outage in this window ran 3d 21h, against a mean recovery of 6h 12m. If you depend on Dropbox in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.