Dropbox Outage History
25 incidents recorded over the last 365 days, 16 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Dropbox Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Aug 21, 2026 | Dropbox is not working as expected for some usersThis incident has been resolved. | 1h 54m | Resolved |
| Jul 23, 2026 | Dropbox is not working as expected for some usersThis incident has been resolved. | 24 min | Resolved |
| Jun 18, 2026 | Scheduled maintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jun 8, 2026 | Shared content downloads are degradedShared content downloads on Dropbox is back up and running! Thanks for bearing with us. | 93h 10m | Resolved |
| May 29, 2026 | Scheduled maintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| May 27, 2026 | Opening a video or audio file might not be working for usersThis incident has been resolved. | 2h 26m | Resolved |
| May 27, 2026 | Scheduled maintenanceDropbox will be performing routine maintenance on May 26, 2026 starting at 5:00 PM (Pacific). You may not be able to access Dropbox for a short period of time, but we’ll have things back up and running as soon as… | 1h 0m | Scheduled |
| May 18, 2026 | Availability was impacted across a number of servicesA number of services across Dropbox experienced slower than expected load times between 17:01:50 and 17:42:50 UTC. This included the ability to add members to teams and share content. | -131 min | Resolved |
| Apr 29, 2026 | Scheduled maintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Apr 15, 2026 | Dropbox may be unavailable for some usersThis incident has been resolved. | 24 min | Resolved |
| Apr 9, 2026 | Dash Chat might not be working for some usersThis incident has been resolved. | 3h 22m | Resolved |
| Mar 25, 2026 | Scheduled maintenanceThe scheduled maintenance was cancelled. Everything is currently operational. | 1h 0m | Scheduled |
| Feb 7, 2026 | Scheduled maintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jan 22, 2026 | Dropbox.com is not working for some usersThis incident has been resolved. | 8h 29m | Resolved |
| Jan 15, 2026 | We’re having some trouble with our payment pageThis incident has been resolved. | 1h 19m | Resolved |
| Nov 19, 2025 | Scheduled maintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Nov 18, 2025 | DocSend impacted by ongoing Cloudflare outageThis incident has been resolved. | 15 min | Resolved |
| Nov 14, 2025 | Dropbox Chat unavailableThis incident has been resolved. | 1h 11m | Resolved |
| Oct 21, 2025 | Google Drive and One Drive Dash connectors are not working for some usersThis incident has been resolved. | 6h 40m | Resolved |
| Oct 14, 2025 | Images not loading in Dropbox PaperThis incident has been resolved. | 3h 42m | Resolved |
| Oct 2, 2025 | Scheduled maintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 23, 2025 | Dropbox is not working as expected for some users.This incident has been resolved. | 22 min | Resolved |
| Sep 12, 2025 | Scheduled maintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 2, 2025 | Dropbox.com is not working for some usersThis incident has been resolved. | 32 min | Resolved |
| Aug 29, 2025 | Pop up to sign in On Microsoft Office FilesThis incident has been resolved. | 14h 44m | Resolved |
How to Read This Dropbox Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Dropbox acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Dropbox outage in this window ran 3d 21h, against a mean recovery of 6h 12m. If you depend on Dropbox in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.