Dynatrace Outage History

22 incidents recorded over the last 365 days, 20 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Dynatrace status100.00% uptime history

Every Recorded Dynatrace Incident

Dynatrace incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 9, 2026Gen3 apps and queries impacted for environments in US-East-1We are aware of an issue affecting a limited number of customers using Gen3 apps. Impacted customers may experience errors, failures, or delays when running DQL queries or using Gen3 apps that rely on these…31h 38mResolved
Oct 7, 2026OneAgent 1.347 Compatibility Issue Affecting Orabase Command-line Interface (CLI) ToolWe are aware of an issue affecting customers who have upgraded to OneAgent version 1.347. The issue is due to an emergent incompatibility with Oracle, customers may experience issues running the Orabase command-line…40h 24mResolved
Oct 1, 2026Data processing disruption on GCP US-East deploymentWe are investigating an issue affecting environments on GCP in the US-East region. Customers may experience delays in data ingestion or issues with data processing. We are working to restore normal processing as…7h 25mResolved
Sep 30, 2026EdgeConnect Service Disruption Impacting Some US East EnvironmentsWe are aware of an issue affecting EdgeConnect service availability in a limited number of customer environments. During this period, workflows that rely on EdgeConnect to deliver problem notifications may be impacted…37h 53mResolved
Sep 30, 2026AWS South America telemetry data ingest delayWe are currently investigating an issue affecting telemetry data processing in the AWS South America region. As a result, customers may experience delays in the ingestion and processing of logs, metrics, and events…2h 53mResolved
Sep 25, 2026User Session Export Issue for SaaS Environments We are aware of an issue affecting user session exports. Customers attempting an export may encounter the system notification, “Failed to export data: 500 Errors.” Our teams are actively working to mitigate the issue…130h 57mResolved
Sep 23, 2026Intermittent Errors Impacting Multiple RegionsWe are aware of an issue impacting access in multiple regions within the last hour. Customers may experience intermittent errors impacting login and potential access to services in these regions, ingestion of data isn't…1h 38mResolved
Sep 16, 2026IL Central-1 (AWS) Service Disruption We are aware of an issue affecting IL - Central-1. Currently, alerting and querying are unavailable, and data ingestion is currently lagged. Our teams are actively investigating and working to remediate the issue as…5h 50mResolved
Sep 16, 2026Customer Support Portal Access DegradationWe have identified an issue affecting access to the Customer Support Portal. Users may be unable to access or use portal functionality as expected due to a third-party service disruption impacting Salesforce. The…8h 17mResolved
Sep 14, 2026Performance issue in East US Azure environmentsWe are investigating a performance issue affecting Azure environments in the East US region. Increased latency is impacting metric processing and may also result in slower-than-normal user interface responsiveness…3h 5mResolved
Sep 10, 2026Alerting and Dashboard/App Loading Issues on AWS US EastWe are investigating an issue affecting a subset of Dynatrace environments on AWS US East. Some customers may experience failures of DQL queries, when loading dashboards and applications, and delays or failures in alert…3h 29mResolved
Sep 1, 2026Issue with Dynatrace Platform We are investigating an issue affecting authentication services. As a result, data processing and extraction services may experience errors or delayed results. Data ingestion continues to operate, but processing of…50h 15mResolved
Aug 29, 2026Planned Maintenance affecting Authentication and Identity Management ServicesScheduled Maintenance1h 0mScheduled
Aug 28, 2026Support Portal Experience Impacted by a Communication IssueWe are investigating issues with communicating via a Support case within the Support portal. Customers will experience errors communicating into cases on the Support portal. Customers can continue to reach out via chat…3h 37mResolved
Aug 27, 2026Performance Degradation impacting environments within US East RegionWe are investigating reports of performance degradation affecting some customer environments in the US East region. We are actively working to determine the cause and will provide an update within one hour, or sooner…86h 32mResolved
Aug 20, 2026Monitoring Visibility Impacted for AWS Lambda Layers on Node.js 22We are aware of an issue resulting in a loss of monitoring visibility for Lambda functions on Node.js version 22. Our team is actively investigating this issue and are working towards mitigation. We understand the…84h 45mResolved
Aug 13, 2026Access to Dynatrace services is currently impacted in AWS US EastWe have identified an issue affecting Dynatrace services hosted in AWS US East. Users may experience errors in the Dynatrace UI, slower-than-normal performance, and missing or delayed alerts. We are working to…1h 51mResolved
Aug 12, 2026Latency and Slower Response in East US DeploymentWe are investigating an issue that may cause some customers located in East US Deployment to experience increased latency and slower response times within the user interface. Our teams are actively engaged and working…17h 4mResolved
Aug 12, 2026Event Triggers for Workflows are ImpactedWe have identified an issue affecting Workflows functionality impacting event triggers for some customers. Our teams are actively investigating and working toward a fix. We will provide an update within the next two…1h 54mResolved
Aug 11, 2026Cloud integration data ingestion issueWe are investigating an issue affecting metric ingestion from a subset of AWS and Azure integrations. As a result, some customers may observe incomplete metric data and gaps in monitoring results. In addition, certain…4h 38mResolved
Aug 10, 2026Dynatrace Synthetic | Database maintenanceScheduled Maintenance4h 0mScheduled
Aug 7, 2026Potential delay in logs and metrics ingestion in AWS US eastWe have mitigated an issue affecting the Dynatrace Platform production environment (AWS-US East). During this time, customers may have experienced processing delays mainly with logs. Our teams are actively working to…61h 33mResolved

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How to Read This Dynatrace Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Dynatrace acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Dynatrace outage in this window ran 5d 10h, against a mean recovery of 1d 2h. If you depend on Dynatrace in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.