EBSCO Outage History

56 incidents recorded over the last 365 days, 33 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live EBSCO status100.00% uptime history

Every Recorded EBSCO Incident

EBSCO incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 30, 2026EBSCOadmin - System MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.13h 0mScheduled
Oct 27, 2026GOBI Service Issue - InvestigatingWe are investigating intermittent errors that some customers may experience while searching or placing orders in GOBI. If you are impacted, please contact Customer Service for assistance.—Investigating
Oct 26, 2026Service Issue Reported – Full Text Finder and additional servicesAll known issues are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.26h 49mResolved
Oct 21, 2026Service Issue Reported – Stacks Access IssuesThe issues customers reported with Stacks access are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.22h 4mResolved
Oct 20, 2026Service Issue Reported – #5129147 OpenAthens Authenticated EBSCO Discovery Service/EBSCOhost Access IssuesThe issues customers reported with accessing EBSCO Discovery Service and EBSCOhost via OpenAthens authentication are now resolved. If you continue to experience an issue please contact Customer Support. Please refer…49 minResolved
Oct 16, 2026Service Issue Reported – EBSCONETThis incident has been resolved.1h 3mResolved
Oct 6, 2026Service Issue Reported – MosaicThe issues customers reported with Mosaic are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.59 minResolved
Sep 3, 2026Service Issue Reported – ***STACKS***This incident has been resolved.4h 59mResolved
Sep 1, 2026Service Issue Reported – EBSCO System error when accessing persistent linksThe issues customers reported with users receiving an EBSCO System Error screen when attempting to access some persistent links are now resolved. If you continue to experience an issue please contact Customer Support…55 minResolved
Aug 28, 2026Service Issue Reported – EBSCONETThis incident has been resolved. Our engineering teams will continue to monitor the system to ensure that all operations are stable.51h 42mResolved
Aug 19, 2026EBSCO eBook Order Fulfillment - System MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Aug 13, 2026Service Issue Reported – EBSCONETThe issues customers reported with EBSCONET are now resolved. If you continue to experience an issue, please contact EBSCONETSupport@ebsco.com. We apologize for the inconvenience.23 minResolved
Aug 3, 2026Service Issue Reported – EBSCO Discovery Service and EBSCOhost Search UnavailableThe searching issue customers reported with EBSCO Discovery Service and EBSCOhost Research Databases is now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the…20 minResolved
Jul 22, 2026eBook order fulfillment in ECM, GOBI and Mosiac is delayed.The issues customers reported with **eBook order fulfillment in ECM, GOBI and Mosiac is delayed** are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the…7h 59mResolved
Jul 13, 2026Service Issue Reported – ***EDS / EBSCOhost New UI / EDS API ***This incident has been resolved.37 minResolved
Jul 10, 2026EBSCOadmin - Scheduled MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Jul 6, 2026Service Issue Reported – EBSCOHost Research Databases; EBSCO Discovery ServiceThe issues customers reported with EBSCOHost Research Databases; EBSCO Discovery Service are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.51 minResolved
Jun 24, 2026Service Issue Reported – ***EBSCO Discovery Service, EBSCO eBooks, EBSCO Mobile App, EBSCOhost Research Databases, Explora, Flipster, Full Text Finder Resolver, Holdings and Link Management, OpenURL Connection, Publication Finder***The issues reported are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.2h 18mResolved
Jun 15, 2026EBSCO Interfaces - System MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 11, 2026EBSCO Interfaces - System MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 9, 2026Service Issue Reported – ***Multiple Services***The issues customers reported with EBSCO Discovery Service, EBSCOhost Research Databases, EBSCOadmin, EBSCO Experience Manager, Full Text Finder, Full Text Finder Resolver, Publication Finder, Holdings and Link…24h 21mResolved
Jun 8, 2026EBSCO Interfaces - System MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
May 29, 2026Service Issue Reported – Multiple ServicesThe issues are now resolved for all services. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.1h 3mResolved
May 29, 2026EBSCONET - System MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
May 22, 2026EBSCONET - System MaintenanceThe scheduled maintenance has been completed.168h 0mScheduled
May 13, 2026Auto Repair Source - System MaintenanceThe scheduled maintenance has been completed.100h 0mScheduled
May 12, 2026eBooks returning - "Error occurred please try again later" messagesThe issues customers reported with eBooks returning - "Error occurred please try again later" messages is now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the…25 minResolved
May 8, 2026Service Issue Reported – ***EBSCO eBooks Leads to error***The issues customers reported with **eBooks** are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.1h 5mResolved
May 4, 2026GOBI is currently unavailableThis incident has been resolved. Thank you for your patience.3h 27mResolved
May 4, 2026GOBI Maintenance Monday, May 4thThe scheduled maintenance has been completed.1h 0mScheduled
Apr 11, 2026GOBI Maintenance Saturday, April 11thThe scheduled maintenance has been completed.16h 0mScheduled
Apr 8, 2026Service Issue Reported – Adobe DRM Full eBook Downloads ErrorThe issues customers reported with eBook downloads, specifically, downloading full, Adobe-DRM-protected EBSCO eBooks are now resolved. If you continue to experience an issue please contact Customer Support. We…23h 21mResolved
Apr 7, 2026EBSCO eBooks - System MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Apr 1, 2026EBSCO eBooks - System MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Mar 27, 2026Service Issue Reported – ***Full Text Finder Resolver-Timeout Error ***The issues customers reported with Full Text Finder upstream request timeouts are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.22 minResolved
Mar 26, 2026Service Issue Reported – EBSCOhost EBSCO Discovery Service Personalization, Functionality, and Linking IssuesThe issues customers reported with EBSCOhost and EBSCO Discovery Service are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.9 minResolved
Mar 14, 2026Service Issue Reported – FlipsterThe issues reported with Flipster are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.37 minResolved
Mar 14, 2026Publication Finder > EEM Configuration System MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Mar 10, 2026Service Issue Reported – Displaying PDFs on EHOSTThe issue customers reported with **PDFs not displaying on EBSCOHOST** is now resolved. If you continue to experience an issue, please contact Customer Support. We apologize for the inconvenience.2h 29mResolved
Mar 4, 2026Service Issue Reported – StacksThe issues customers reported with Stacks are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.2h 57mResolved
Mar 3, 2026Service Issue Reported – Full Text RetrievalThe issues customers reported with retrieval of Full Text Articles are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.18 minResolved
Feb 18, 2026EBSCOhost Collection Manager - System MaintenanceThe scheduled maintenance has been completed.10h 0mScheduled
Feb 5, 2026EBSCO Researcher and Clinical Decisions Interfaces - System MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Feb 4, 2026Clinical Decisions Interfaces - Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Feb 4, 2026EBSCO Interfaces - System MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jan 30, 2026EBSCO Interfaces - System MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jan 22, 2026Planned JSTOR Maintenance (Jan 22–26) - Delayed fulfilment for GOBI & Mosaic customersThe scheduled maintenance has been completed.96h 0mScheduled
Jan 22, 2026Service Issue Reported – Holdings ManagementThe issues customers reported with Holdings Management are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.13h 5mResolved
Jan 12, 2026Service Issue Reported – Intermittent eBook Access IssuesThis incident has been resolved.105h 59mResolved
Jan 9, 2026EBSCO Interfaces - System MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Dec 19, 2025Service Issue Reported – Personalization Services are downThe issues impacting personalization are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.14 minResolved
Dec 18, 2025EBSCO Interfaces - System MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Dec 12, 2025Service Issue Reported –EBSCO eBooksThe issues customers reported with **eBooks** are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.1h 13mResolved
Nov 21, 2025Service Issue Reported – Error When Accessing eBooks via EZProxyThe issue users reported of receiving an error message when accessing the EBSCO eBook Viewer through EZproxy are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for…1h 15mResolved
Nov 18, 2025Service Issue Reported – BibliographThe latency / slowness reported with Bibliograph are now resolved. Users may experience occasional slow performance while we implement and validate our fixes. If you continue to experience an issue please contact…5h 54mResolved
Nov 12, 2025Service Issue Reported – EBSCOhost Research Databases, EBSCO Discovery Service, Publication Finder, Full Text Finder, NoveList, MosaicThe issues customers reported with EBSCOhost Research Databases, EBSCO Discovery Service, Publication Finder, Full Text Finder, NoveList, Mosaic are now resolved. If you continue to experience an issue please contact…7 minResolved

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How to Read This EBSCO Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before EBSCO acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single EBSCO outage in this window ran 7d, against a mean recovery of 13h 54m. If you depend on EBSCO in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.