Edmentum Outage History

17 incidents recorded over the last 365 days, 11 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Edmentum status100.00% uptime history

Every Recorded Edmentum Incident

Edmentum incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 23, 2026Courseware Customized Courses Certificate IssueA fix for the root cause has been deployed. This issue is resolved.69h 37mResolved
Oct 8, 2026MajorClarity Performance IssuesThis incident has been resolved. We will continue to monitor the performance to the platform.1h 1mResolved
Sep 23, 2026LTI/SFTP Integrations with Apex Learning and MajorClarityLTI/SFTP integrations with Apex Learning and MajorClarity have been reset. Customers that have not already received updated credentials can contact customersupport@edmentum.com to get their integration reconnected.382h 26mResolved
Aug 1, 2026ELF Maintenance Saturday, August 1st and Sunday, August 2ndThe scheduled maintenance has been completed.47h 59mScheduled
Jun 17, 2026Planned Maintenance for Courseware and Exact PathThe scheduled maintenance has been completed.2h 0mScheduled
Apr 25, 2026Courseware and Exact Path Performance IssuesThis incident has been resolved. We will continue to monitor the performance of the platform.34 minResolved
Apr 23, 2026Study Island Performance IssuesThis incident has been resolved. We will continue to the monitor Study Island's performance.2h 38mResolved
Apr 14, 2026Courseware - Personal Psychology 1 Launch IssueThis issue has been resolved. We will continue to monitor the courses performance.57 minResolved
Apr 10, 2026Courseware and Exact PathThis incident has been resolved. We will continue to monitor the performance of the platform.3h 14mResolved
Mar 19, 2026Planned Maintenance for Courseware and Exact PathThe scheduled maintenance has been completed.30 minScheduled
Feb 2, 2026Exact Path and Renaissance IntegrationThis incident has been resolved.22h 52mResolved
Jan 20, 2026Genius: Unable to log in to the Genius platformThis has been resolved by Genius.23 minResolved
Jan 13, 2026Apex Learning Planned MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Jan 8, 2026Performance Issues: MajorClarityThis incident has been resolved. We will continue to monitor the performance to the platform.1h 44mResolved
Dec 17, 2025Apex Learning Planned MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Dec 12, 2025Apex Learning Planned MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Nov 19, 2025Exact Path + NWEA Integration InterruptionThis incident has been resolved.4h 11mResolved

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How to Read This Edmentum Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Edmentum acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Edmentum outage in this window ran 15d 22h, against a mean recovery of 1d 8h. If you depend on Edmentum in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.