eero Outage History

7 incidents recorded over the last 365 days, 5 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded eero Incident

eero incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Aug 3, 2026High latency and load times when using eero InsightThis incident has been resolved.14h 57mResolved
Jul 24, 2026eero Cloud connectivity is degraded due to 3rd party outageThis incident has been resolved and false outages have been addressed.249h 57mResolved
Apr 10, 2026Some False Positives on Outage ReportingThis incident has been resolved.15h 21mResolved
Feb 24, 2026eero Insight Maintenance - Feb 23rd & 24thThe scheduled maintenance has been completed.7h 0mScheduled
Feb 13, 2026eero Insight MaintenanceThe scheduled maintenance has been completed.1h 5mScheduled
Jan 22, 2026Third Party Service Issues Impacting Email Verification Code DeliveryThis incident has been resolved.88h 1mResolved
Dec 2, 2025Certificate errors when accessing eero InsightThis incident has been resolved.1h 19mResolved

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How to Read This eero Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before eero acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single eero outage in this window ran 10d 9h, against a mean recovery of 2d 5h. If you depend on eero in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.