Egnyte Platform Outage History
45 incidents recorded over the last 365 days, 26 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Egnyte Platform Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 24, 2026 | Scheduled Maintenance [US East Region, October 24th 04:00 UTC]The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Oct 17, 2026 | Scheduled Maintenance [US East Region, October 17th 04:00 UTC]The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Oct 7, 2026 | Intermittent issues with Cloud Migration ManagerOur team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have… | 56 min | Resolved |
| Oct 6, 2026 | Intermittent Sync issuesThis incident has been resolved. | 1h 12m | Resolved |
| Sep 3, 2026 | Intermittent issues in Egnyte Secure & Govern (US region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have… | 30 min | Resolved |
| Aug 22, 2026 | Scheduled Maintenance [US East and US West Region, August 22nd 04:00 UTC]The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 8, 2026 | Scheduled Maintenance [European Region, August 8th 04:00 UTC]The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 1, 2026 | Scheduled Maintenance [US East Region, August 1st 04:00 UTC]The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jul 18, 2026 | Intermittent issues in SFTP (European region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have… | 46 min | Resolved |
| Jul 18, 2026 | Scheduled Maintenance [European Region, July 18th 04:00 UTC]The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jul 11, 2026 | Scheduled Maintenance [US West Region, July 11th 04:00 UTC]The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jun 20, 2026 | Scheduled Maintenance [US East, US West and European Region, June 20th 04:00 UTC]The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jun 16, 2026 | Intermittent issues in WebUI (US-East region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have… | 1h 12m | Resolved |
| Jun 13, 2026 | Scheduled Maintenance [European Region, June 13th 04:00 UTC]The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jun 9, 2026 | Login issues in US-West regionOur team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have… | 26 min | Resolved |
| Jun 1, 2026 | Issues in Egnyte Secure & Govern (EU and US regions)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have… | 1h 26m | Resolved |
| May 30, 2026 | Scheduled Maintenance [US West Region, May 30th 04:00 UTC]The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| May 23, 2026 | Scheduled Maintenance [US West Region, May 23rd 04:00 UTC]The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| May 13, 2026 | Intermittent Issues with the Desktop App (US and EU Regions)Our team has confirmed that the authentication issue affecting SSO users on the Desktop App has been fully resolved. If you continue to experience any issues, please reach out to our support team for further assistance… | 20 min | Resolved |
| May 6, 2026 | Intermittent issues in US-East regionOur team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have… | 1h 38m | Resolved |
| May 4, 2026 | Performance degradation in US-East and US-West regionOur team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have… | 2h 5m | Resolved |
| May 2, 2026 | Scheduled Maintenance [US East and US West Region, May 2nd 4:00 UTC]The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Apr 29, 2026 | Intermittent issues in WebUI (US-East region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have… | 50 min | Resolved |
| Apr 29, 2026 | Intermittent issues in WebUI (US-East region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have… | 1h 29m | Resolved |
| Apr 14, 2026 | Intermittent issues in Web UI Egnyte Secure & Govern (European region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have… | 1h 10m | Resolved |
| Apr 11, 2026 | Scheduled Maintenance [European Region, April 11th 4:00 UTC]The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Apr 7, 2026 | Intermittent issues with Email Notifications in multiple regionsOur team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have… | 11h 5m | Resolved |
| Mar 21, 2026 | Scheduled Maintenance [US East, US West and European Region, March 21st 4:00 UTC]The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Mar 16, 2026 | Intermittent issues with Azure SSO login (All regions)The vendor-side issue has not yet been resolved; however, remediation plans have been provided to all impacted customers. We apologize for any inconvenience and thank you for your patience. | 71h 30m | Resolved |
| Mar 11, 2026 | Intermittent issues in WebUI and Desktop App (US-East region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have… | 43 min | Resolved |
| Feb 25, 2026 | Intermittent issues in FTP/SFTP & Public APIs (European region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have… | 59 min | Resolved |
| Feb 11, 2026 | Intermittent issues in WebUI and Desktop App (US-West region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have… | 1h 19m | Resolved |
| Feb 4, 2026 | Intermittent issues in Egnyte Secure & Govern (US region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have… | 1h 5m | Resolved |
| Feb 3, 2026 | Intermittent issues in Public APIs and Integrations (US-East region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have… | 2h 50m | Resolved |
| Jan 31, 2026 | Intermittent issues in WebUI & Desktop App (US-West region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have… | 46 min | Resolved |
| Jan 31, 2026 | Scheduled Maintenance [US West Region, January 31st 4:00 UTC]The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jan 29, 2026 | Intermittent issues in US-West regionOur team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have… | 44 min | Resolved |
| Jan 24, 2026 | Scheduled Maintenance [European Region, January 24th 4:00 UTC]The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jan 21, 2026 | Intermittent issues in US-East regionOur team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have… | 24 min | Resolved |
| Dec 9, 2025 | Intermittent issues in WebUI and Desktop App (US-East region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have… | 42 min | Resolved |
| Dec 9, 2025 | Intermittent issues in WebUI and Desktop App (US-East region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have… | 5h 12m | Resolved |
| Dec 2, 2025 | Intermittent issues in Public APIs and Integrations (US-West region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have… | 51 min | Resolved |
| Nov 22, 2025 | Scheduled Maintenance [US East, US West and European Region, November 22nd 4:00 UTC]The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Nov 15, 2025 | Scheduled Maintenance [US East, US West and European Region, November 15th 4:00 UTC]The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Nov 8, 2025 | Scheduled Maintenance [US East, US West and European Region, November 8th 4:00 UTC]The scheduled maintenance has been completed. | 3h 0m | Scheduled |
Hear about the next one while it is open
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How to Read This Egnyte Platform Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Egnyte Platform acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Egnyte Platform outage in this window ran 2d 23h, against a mean recovery of 3h 46m. If you depend on Egnyte Platform in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.