Egnyte Platform Outage History

45 incidents recorded over the last 365 days, 26 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Egnyte Platform Incident

Egnyte Platform incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 24, 2026Scheduled Maintenance [US East Region, October 24th 04:00 UTC]The scheduled maintenance has been completed.3h 0mScheduled
Oct 17, 2026Scheduled Maintenance [US East Region, October 17th 04:00 UTC]The scheduled maintenance has been completed.3h 0mScheduled
Oct 7, 2026Intermittent issues with Cloud Migration ManagerOur team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have…56 minResolved
Oct 6, 2026Intermittent Sync issuesThis incident has been resolved.1h 12mResolved
Sep 3, 2026Intermittent issues in Egnyte Secure & Govern (US region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have…30 minResolved
Aug 22, 2026Scheduled Maintenance [US East and US West Region, August 22nd 04:00 UTC]The scheduled maintenance has been completed.3h 0mScheduled
Aug 8, 2026Scheduled Maintenance [European Region, August 8th 04:00 UTC]The scheduled maintenance has been completed.3h 0mScheduled
Aug 1, 2026Scheduled Maintenance [US East Region, August 1st 04:00 UTC]The scheduled maintenance has been completed.3h 0mScheduled
Jul 18, 2026Intermittent issues in SFTP (European region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have…46 minResolved
Jul 18, 2026Scheduled Maintenance [European Region, July 18th 04:00 UTC]The scheduled maintenance has been completed.3h 0mScheduled
Jul 11, 2026Scheduled Maintenance [US West Region, July 11th 04:00 UTC]The scheduled maintenance has been completed.3h 0mScheduled
Jun 20, 2026Scheduled Maintenance [US East, US West and European Region, June 20th 04:00 UTC]The scheduled maintenance has been completed.3h 0mScheduled
Jun 16, 2026Intermittent issues in WebUI (US-East region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have…1h 12mResolved
Jun 13, 2026Scheduled Maintenance [European Region, June 13th 04:00 UTC]The scheduled maintenance has been completed.3h 0mScheduled
Jun 9, 2026Login issues in US-West regionOur team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have…26 minResolved
Jun 1, 2026Issues in Egnyte Secure & Govern (EU and US regions)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have…1h 26mResolved
May 30, 2026Scheduled Maintenance [US West Region, May 30th 04:00 UTC]The scheduled maintenance has been completed.3h 0mScheduled
May 23, 2026Scheduled Maintenance [US West Region, May 23rd 04:00 UTC]The scheduled maintenance has been completed.3h 0mScheduled
May 13, 2026Intermittent Issues with the Desktop App (US and EU Regions)Our team has confirmed that the authentication issue affecting SSO users on the Desktop App has been fully resolved. If you continue to experience any issues, please reach out to our support team for further assistance…20 minResolved
May 6, 2026Intermittent issues in US-East regionOur team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have…1h 38mResolved
May 4, 2026Performance degradation in US-East and US-West regionOur team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have…2h 5mResolved
May 2, 2026Scheduled Maintenance [US East and US West Region, May 2nd 4:00 UTC]The scheduled maintenance has been completed.3h 0mScheduled
Apr 29, 2026Intermittent issues in WebUI (US-East region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have…50 minResolved
Apr 29, 2026Intermittent issues in WebUI (US-East region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have…1h 29mResolved
Apr 14, 2026Intermittent issues in Web UI Egnyte Secure & Govern (European region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have…1h 10mResolved
Apr 11, 2026Scheduled Maintenance [European Region, April 11th 4:00 UTC]The scheduled maintenance has been completed.3h 0mScheduled
Apr 7, 2026Intermittent issues with Email Notifications in multiple regionsOur team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have…11h 5mResolved
Mar 21, 2026Scheduled Maintenance [US East, US West and European Region, March 21st 4:00 UTC]The scheduled maintenance has been completed.3h 0mScheduled
Mar 16, 2026Intermittent issues with Azure SSO login (All regions)The vendor-side issue has not yet been resolved; however, remediation plans have been provided to all impacted customers. We apologize for any inconvenience and thank you for your patience.71h 30mResolved
Mar 11, 2026Intermittent issues in WebUI and Desktop App (US-East region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have…43 minResolved
Feb 25, 2026Intermittent issues in FTP/SFTP & Public APIs (European region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have…59 minResolved
Feb 11, 2026Intermittent issues in WebUI and Desktop App (US-West region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have…1h 19mResolved
Feb 4, 2026Intermittent issues in Egnyte Secure & Govern (US region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have…1h 5mResolved
Feb 3, 2026Intermittent issues in Public APIs and Integrations (US-East region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have…2h 50mResolved
Jan 31, 2026Intermittent issues in WebUI & Desktop App (US-West region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have…46 minResolved
Jan 31, 2026Scheduled Maintenance [US West Region, January 31st 4:00 UTC]The scheduled maintenance has been completed.3h 0mScheduled
Jan 29, 2026Intermittent issues in US-West regionOur team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have…44 minResolved
Jan 24, 2026Scheduled Maintenance [European Region, January 24th 4:00 UTC]The scheduled maintenance has been completed.3h 0mScheduled
Jan 21, 2026Intermittent issues in US-East regionOur team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have…24 minResolved
Dec 9, 2025Intermittent issues in WebUI and Desktop App (US-East region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have…42 minResolved
Dec 9, 2025Intermittent issues in WebUI and Desktop App (US-East region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have…5h 12mResolved
Dec 2, 2025Intermittent issues in Public APIs and Integrations (US-West region)Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have…51 minResolved
Nov 22, 2025Scheduled Maintenance [US East, US West and European Region, November 22nd 4:00 UTC]The scheduled maintenance has been completed.3h 0mScheduled
Nov 15, 2025Scheduled Maintenance [US East, US West and European Region, November 15th 4:00 UTC]The scheduled maintenance has been completed.3h 0mScheduled
Nov 8, 2025Scheduled Maintenance [US East, US West and European Region, November 8th 4:00 UTC]The scheduled maintenance has been completed.3h 0mScheduled

Hear about the next one while it is open

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How to Read This Egnyte Platform Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Egnyte Platform acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Egnyte Platform outage in this window ran 2d 23h, against a mean recovery of 3h 46m. If you depend on Egnyte Platform in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.