Ensora Outage History

39 incidents recorded over the last 365 days, 19 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Ensora status100.00% uptime history

Every Recorded Ensora Incident

Ensora incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 5, 2026Scheduled Production Maintenance & UpdateScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 28, 2026WebABA Legacy | OutageWebABA Legacy service has been restored and is now available. Thank you for your patience as we worked to resolve the issue.22h 39mResolved
Oct 22, 2026Scheduled Production Maintenance & UpdateThe scheduled maintenance has been completed.1h 0mScheduled
Oct 8, 2026Scheduled Production Maintenance & UpdateThe scheduled maintenance has been completed.1h 0mScheduled
Sep 24, 2026Scheduled Production Maintenance & UpdateThe scheduled maintenance has been completed.1h 0mScheduled
Sep 10, 2026Scheduled Production Maintenance & UpdateThe scheduled maintenance has been completed.1h 0mScheduled
Sep 3, 2026Procentive Performance IssuesWe have completed an update to reconcile payer sequence information in Procentive and ensure records are aligned correctly. This update restored payer sequence data using a system snapshot taken at approximately 2:00 AM…24h 57mResolved
Sep 1, 2026Exostar Registration IssuesThis incident has been resolved.53h 17mResolved
Aug 27, 2026Scheduled Production Maintenance & UpdateThe scheduled maintenance has been completed.1h 0mScheduled
Aug 13, 2026Scheduled Production Maintenance & UpdateThe scheduled maintenance has been completed.1h 0mScheduled
Jul 30, 2026Scheduled Production Maintenance & UpdateThe scheduled maintenance has been completed.1h 0mScheduled
Jul 16, 2026Scheduled Production Maintenance & UpdateThe scheduled maintenance has been completed.1h 0mScheduled
Jul 2, 2026Scheduled Production Maintenance & UpdateThe scheduled maintenance has been completed.1h 0mScheduled
Jun 25, 2026Production Maintenance & UpdateThe scheduled maintenance has been completed.1h 0mScheduled
Jun 18, 2026Scheduled Production Maintenance & UpdateThe scheduled maintenance has been completed.1h 0mScheduled
Jun 14, 2026Database updates and maintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jun 11, 2026Ensora eRx system updates and maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jun 4, 2026Ensora eRx system updates and maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
May 22, 2026Walgreens Connectivity Issue - 9 AM est 5/21 - 9 AM est 5/22Walgreens Pharmacy experienced an unexpected disruption in service and they had engaged their Message Queue Service. All e-prescribing messages to this receiver were placed in a queue and released when connectivity was…-1569 minResolved
May 21, 2026ERX Connectivity 9:39 AM - 10:05 AM EST 5/21/26We experienced a brief period of degraded performance due to increased load on the database caused by a specific query. This resulted in temporary application unresponsiveness. The issue was quickly identified and…-189 minResolved
May 21, 2026Scheduled Production Maintenance & UpdateThe scheduled maintenance has been completed.1h 0mScheduled
May 15, 2026Azure Quota Host Limit No Available ResourcesIncident Update – Service Restored We have successfully resolved the incident, and all services are now operating normally. Connectivity and system functionality have been fully restored. We ask that users resume their…1h 56mResolved
May 9, 2026Exostar signing issuesWe have seen almost all impacted users now prescribing controlled substances normally. We are helping individual doctors that have ongoing issues separately.12h 32mResolved
May 7, 2026Ensora eRx system updates and maintenanceThe scheduled maintenance has been completed.55 minScheduled
Apr 27, 2026Interruption to Support Case SubmissionsThis incident has been resolved.23h 58mResolved
Apr 23, 2026Ensora eRx system updates and maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Apr 9, 2026ERX - Some EMR Providers Unable to ConnectWe have received confirmation that providers are able to access and prescribe from Ensora ERX once again. If users continue to see any errors, please contact erx.support@ensorahealth.com. Thank you!4h 15mResolved
Apr 9, 2026Ensora eRx system updates and maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Apr 3, 2026ID.me signing issuesThis incident has been resolved.108h 52mResolved
Mar 31, 2026Surescripts RegistrationsThis incident has been resolved.19h 58mResolved
Mar 26, 2026Ensora eRx system updates and maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Mar 18, 2026Exostar ProviderPass Service IssuesThis incident has been resolved.26h 40mResolved
Mar 17, 2026Exostar ProviderPass Service IssuesExostar has indicated that the issue is now resolved for both Authy and hardware tokens. They are continuing to monitor the system closely.16h 30mResolved
Feb 19, 2026Issue with Connex Printer ClaimsThis incident has been resolved.94h 17mResolved
Feb 18, 2026Connectivity IssueThis incident has been resolved.5h 45mResolved
Feb 8, 2026Exostar service stability issueExostar has indicated that the signing issue has been resolved.17h 36mResolved
Jan 29, 2026Data Collection | Latency IssuesThis incident has been resolved.1h 1mResolved
Jan 14, 2026Windows App Connectivity ErrorsThis incident has been resolved.217h 18mResolved
Dec 3, 2025Clearinghouse - EyeMed Claims Payer Processing InterruptionThis issue is persisting, but it is a connectivity issue occurring downstream of our systems. Our systems are fully operational.1 minResolved

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How to Read This Ensora Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Ensora acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Ensora outage in this window ran 9d 1h, against a mean recovery of 18h 14m. If you depend on Ensora in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.