Equifax Australia and New Zealand Outage History
200 incidents recorded over the last 365 days, 51 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Equifax Australia and New Zealand Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 28, 2026 | 3rd Party - NEVDIS - PPSR<b>UPDATE:</b> Details of this maintenance have changed. Please see below for new details. Dear Customer, One of our 3rd Party partners will be performing Planned Maintenance on the components listed below. During the… | 6h 45m | Scheduled |
| Nov 27, 2026 | 3rd Party - ASIC - Register SearchDear Customer, One of our 3rd Party partners will be performing Planned Maintenance on the components listed below. During the maintenance window, these components may be unavailable or operate with degraded… | 12h 0m | Scheduled |
| Nov 21, 2026 | 3rd Party - ASIC - Register SearchDear Customer, One of our 3rd Party partners will be performing Planned Maintenance on the components listed below. During the maintenance window, these components may be unavailable or operate with degraded… | 6h 0m | Scheduled |
| Nov 21, 2026 | Multiple servicesDear Customer, We are performing Planned Maintenance on the components below. During the maintenance window, these components may be unavailable or operate with degraded performance. Please see below for… | 10h 0m | Scheduled |
| Nov 21, 2026 | 3rd Party - ASIC - Register SearchDear Customer, One of our 3rd Party partners will be performing Planned Maintenance on the components listed below. During the maintenance window, these components may be unavailable or operate with degraded… | 24h 0m | Scheduled |
| Nov 14, 2026 | IMPORTANT: Key applications move to CloudDear Customer, Further to our communication earlier this year, we are writing to advise details of the infrastructure upgrade for key applications including <a href=www.vedacheck.com>IQ Connect</a> and a number of… | 10h 0m | Scheduled |
| Nov 14, 2026 | 3rd Party - NZ Auto - 3rd PartyDear Customer, One of our 3rd Party partners will be performing Planned Maintenance on the components listed below. During the maintenance window, these components may be unavailable or operate with degraded… | 6h 59m | Scheduled |
| Nov 13, 2026 | 3rd Party - ASIC - Register SearchDear Customer, One of our 3rd Party partners will be performing Planned Maintenance on the components listed below. During the maintenance window, these components may be unavailable or operate with degraded… | 7h 0m | Scheduled |
| Nov 11, 2026 | 3rd Party - MOJ - Fines EnquiryDear Customer, One of our 3rd Party partners will be performing Planned Maintenance on the components listed below. During the maintenance window, these components may be unavailable or operate with degraded… | 1h 0m | Scheduled |
| Nov 11, 2026 | 3rd Party - DVS - TAS BDMDear Customer, One of our 3rd Party partners will be performing Planned Maintenance on the components listed below. During the maintenance window, these components may be unavailable or operate with degraded… | 2h 0m | Scheduled |
| Nov 8, 2026 | 3rd Party - LexisNexis - ThreatmetrixDear Customer, One of our 3rd Party partners will be performing Planned Maintenance on the components listed below. During the maintenance window, these components may be unavailable or operate with degraded… | 8h 0m | Scheduled |
| Nov 5, 2026 | GlobalScapeDear Customer, We are performing Planned Maintenance on the components below. During the maintenance window, these components may be unavailable or operate with degraded performance. Please see below for… | 3h 0m | Scheduled |
| Nov 5, 2026 | 3rd Party - 3rd Party - ASIC - Register SearchDear Customer, One of our 3rd Party partners will be performing Planned Maintenance on the components listed below. During the maintenance window, these components may be unavailable or operate with degraded… | 2h 0m | Scheduled |
| Nov 5, 2026 | SBR/ABR-Commercial Reports Via IQ Connect and API Connect - Start 06:28 AM NZ 05/11 - INC7145918<b>Start:</b> Start 06.28 AM NZ 05/11 <b>Main affected services:</b> SBR/ABR Commercial Reports Service <b>How this may affect you:</b> The report are timing out and its failing <b>Latest update:</b> Technical… | — | Investigating |
| Nov 4, 2026 | 3rd Party -ASIC - Register SearchDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b>ASIC <b>Incident Reference:</b>… | 3h 2m | Resolved |
| Nov 4, 2026 | 3rd Party - AFSA - PPSRScheduled maintenance is currently in progress. We will provide updates as necessary. | 45 min | Scheduled |
| Nov 4, 2026 | Trading History - Commercial Click - Degraded - Start 14:38 PM AEDT 04/11 - INC7142996Service is now restored. We appreciate your patience and we apologise if you were affected by this incident. If you are still experiencing any impacts from this incident, please contact the Equifax Service Desk on… | 1h 55m | Resolved |
| Oct 31, 2026 | 3rd Party - DVS - PassportThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 31, 2026 | 3rd Party - DIA - Passport EnquiryThe scheduled maintenance has been completed. | 16h 30m | Scheduled |
| Oct 30, 2026 | 3rd Party - ASIC - Register SearchThe scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Oct 30, 2026 | 3rd Party - ASIC - Register SearchThe scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Oct 30, 2026 | IDMatrix PortalThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Oct 30, 2026 | 3rd Party - DVS - Driver LicenceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 30, 2026 | 3rd Party - NEVDIS - PPSRThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 30, 2026 | Integrated Alerts - Degraded Performance - Start 12:30 PM AEDT 30/10/26 - INC7143538<b>Start:</b> 12:30 PM AEDT 30/10/26 <b>End:</b> 08:30 PM AEDT 30/10/26 <b>Latest update:</b> Service is now restored. We appreciate your patience and we apologise if you were affected by this incident. If you… | 7h 29m | Resolved |
| Oct 29, 2026 | CreditworksThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Oct 29, 2026 | 3rd Party - NEVDIS - PPSRThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 29, 2026 | 3rd Party - DVS - Driver LicenceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 29, 2026 | 3rd Party - DVS - Driver LicenceScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Oct 29, 2026 | 3rd Party - ASIC - Register SearchScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 45m | Scheduled |
| Oct 29, 2026 | 3rd Party - DVS - WA BDMScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 29, 2026 | 3rd Party - ASICDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> ASIC <b>Incident Reference:</b>… | 2h 52m | Resolved |
| Oct 28, 2026 | Multiple ServicesScheduled maintenance is currently in progress. We will provide updates as necessary. | 8h 0m | Scheduled |
| Oct 28, 2026 | 3rd Party - 3rd Party - NEVDIS - PPSRScheduled maintenance is currently in progress. We will provide updates as necessary. | 118h 0m | Scheduled |
| Oct 28, 2026 | 3rd Party - DVS - Australian Electoral CommissionScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 28, 2026 | 3rd Party - NEVDIS - PPSRThe scheduled maintenance has been completed. | 118h 0m | Scheduled |
| Oct 28, 2026 | 3rd Party - DVS - Driver LicenceScheduled maintenance is currently in progress. We will provide updates as necessary. | 118h 0m | Scheduled |
| Oct 27, 2026 | IDMatrix and Fraud Check - CHG1316440Scheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 27, 2026 | 3rd Party - LANDATA - VIC Land TitlesScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Oct 27, 2026 | 3rd party - MBIE - Insolvency dataScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Oct 25, 2026 | 3rd Party - LexisNexis - ThreatmetrixScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Oct 24, 2026 | 3rd Party - ASIC - Register SearchScheduled maintenance is currently in progress. We will provide updates as necessary. | 6h 0m | Scheduled |
| Oct 24, 2026 | 3rd Party - DVS - MedicareScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Oct 24, 2026 | 3rd Party - DVS - CentrelinkScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Oct 24, 2026 | 3rd Party - ASIC - Register SearchScheduled maintenance is currently in progress. We will provide updates as necessary. | 26h 0m | Scheduled |
| Oct 24, 2026 | 3rd Party - ASIC - Register SearchScheduled maintenance is currently in progress. We will provide updates as necessary. | 24h 0m | Scheduled |
| Oct 24, 2026 | 3rd Party - AFSA - PPSRScheduled maintenance is currently in progress. We will provide updates as necessary. | 24h 0m | Scheduled |
| Oct 24, 2026 | 3rd Party - LANDGATE - WA Land TitlesDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> LT WA <b>Incident Reference:</b>… | 2h 52m | Resolved |
| Oct 23, 2026 | 3rd Party - MOJ - Fines EnquiryScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Oct 23, 2026 | 3rd Party - DVS - Australian Electoral CommissionScheduled maintenance is currently in progress. We will provide updates as necessary. | 27h 59m | Scheduled |
| Oct 23, 2026 | 3rd Party - DVS Intermittent Outage - Australian Electoral CommissionDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> DVS Intermittent Outage Australian Electoral… | 1h 56m | Resolved |
| Oct 22, 2026 | Multiple ServicesScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Oct 22, 2026 | AFSA - PPSRThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Oct 22, 2026 | 3rd Party - MBIE - Commercial EnquiryScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Oct 22, 2026 | Emergency Maintenance - National Tenancy Database and ABR PortalScheduled maintenance is currently in progress. We will provide updates as necessary. | 30 min | Scheduled |
| Oct 21, 2026 | 3rd Party ASIC Register SearchDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> BNS <b>Incident Reference:</b>… | 3h 23m | Resolved |
| Oct 21, 2026 | Certificate Renewal – Production: http://apiconnect.equifax.com.auScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Oct 21, 2026 | 3rd Party - DVS - QLD BDMScheduled maintenance is currently in progress. We will provide updates as necessary. | 6h 0m | Scheduled |
| Oct 20, 2026 | Corporate Scorecard Unavailable - Start 10: 30 AM AEDT 20/10/2026 INC7138835<b>Start:</b> Start 10: 30 AM AEDT 20/10/2026 <b>End:</b> End 11: 20 AM AEDT 20/10/2026 <b>Latest update:</b> Service is now restored. We appreciate your patience and we apologize if you were affected by this… | 20 min | Resolved |
| Oct 17, 2026 | 3rd Party - New Zealand DIA - Passport enquiryDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> DIA <b>Incident Reference:</b>… | 19h 23m | Resolved |
| Oct 17, 2026 | IDMatrixThe scheduled maintenance has been completed. | 5h 59m | Scheduled |
| Oct 17, 2026 | 3rd Party - DVS - CentrelinkThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Oct 17, 2026 | Scheduled System Maintenance: Equifax NZ Production BureauThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Oct 17, 2026 | Multiple ServicesThe scheduled maintenance has been completed. | 10h 0m | Scheduled |
| Oct 17, 2026 | 3rd Party - DVS - NSW BDMThe scheduled maintenance has been completed. | 1h 30m | Scheduled |
| Oct 17, 2026 | 3rd Party - DVS - WA BDMThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 16, 2026 | 3rd Party - LANDATA - VIC Land TitlesThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Oct 15, 2026 | 3rd Party - DVS - Immigration CardDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> DVS <b>Incident Reference:</b>… | 12 min | Resolved |
| Oct 15, 2026 | 3rd Party - Trading HistoryDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> TH <b>Incident Reference:</b>… | 5h 28m | Resolved |
| Oct 15, 2026 | 3rd Party - DVS - Australian Electoral CommissionThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Oct 15, 2026 | 3rd Party - ASIC - Register SearchScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Oct 15, 2026 | 3rd Party - DVS - VIC BDMScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Oct 10, 2026 | Commercial and Consumer Bureau Move to Cloud - REMINDERScheduled maintenance is currently in progress. We will provide updates as necessary. | 9h 0m | Scheduled |
| Oct 10, 2026 | 3rd Party - NZTA - Drivers Licence VerificationScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 59m | Scheduled |
| Oct 9, 2026 | 3rd Party - LANDATA - VIC Land TitlesScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Oct 9, 2026 | 3rd Party - LANDATA - VIC Land TitlesScheduled maintenance is currently in progress. We will provide updates as necessary. | 48h 0m | Scheduled |
| Oct 9, 2026 | 3rd Party - IDMatrix - 3rd PartyScheduled maintenance is currently in progress. We will provide updates as necessary. | 30 min | Scheduled |
| Oct 8, 2026 | 3rd Party - LANDATA - VIC Land TitlesDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> LANDATA <b>Incident Reference:</b>… | 5h 45m | Resolved |
| Oct 8, 2026 | 3rd Party - NZ MBIE / PPSR, Insolvency & NZBN APIScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Oct 8, 2026 | 3rd Party - LANDATA - VIC Land TitlesScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Oct 7, 2026 | 3rd Party - DVS - NT BDMDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> DVS <b>Incident Reference:</b>… | 21h 24m | Resolved |
| Oct 7, 2026 | 3rd Party - DVS - ACT BDMDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> DVS <b>Incident Reference:</b>… | 2h 59m | Resolved |
| Oct 7, 2026 | Certificate Renewal – CTA : ctaau.apiconnect.equifax.com.auScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Oct 7, 2026 | 3rd Party - DVS - QLD BDMScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Oct 7, 2026 | 3rd Party - DVS - ACT BDMScheduled maintenance is currently in progress. We will provide updates as necessary. | 8h 0m | Scheduled |
| Oct 6, 2026 | ModernfraudCheck - Major Outage - Start 03:58 AM AEDT 07/10 - INC7133053<b>Start:</b> 03:58 AM AEDT 07/10/26 <b>End:</b> 04:53 AM AEDT 07/10/26 <b>Latest update:</b> Service is now restored. We appreciate your patience and we apologies if you were affected by this incident. If you… | 1h 12m | Resolved |
| Oct 6, 2026 | 3rd Party - DVS - QLD BDMDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> DVS <b>Incident Reference:</b>… | 28h 3m | Resolved |
| Oct 3, 2026 | 3rd Party - ASIC - Register SearchScheduled maintenance is currently in progress. We will provide updates as necessary. | 6h 0m | Scheduled |
| Oct 3, 2026 | 3rd Party - DVS - PassportScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 3, 2026 | 3rd Party - DVS - CentrelinkScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Sep 30, 2026 | IDMatrix_AU_PRDScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 30, 2026 | 3rd Party - ABN verificationScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Sep 30, 2026 | 3rd Party -NSW LRS - NSW Land Titles dealing image functionality is degradedDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> NSW LRS <b>Incident Reference:</b>… | 191h 23m | Resolved |
| Sep 29, 2026 | 3rd Party - DVS - MedicareDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> DVS - Medicare <b>Incident Reference:</b>… | 7 min | Resolved |
| Sep 29, 2026 | 3rd Party - LANDATA - VIC Land TitlesScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 28, 2026 | Integrated Alerts - Degraded Performance - Start 12:40 PM AEDT 28/09 - INC7129791<b>Start:</b> 12:40 PM AEDT 28/09/26 <b>End:</b> 10:00 PM AEDT 28/09/26 <b>Latest update:</b> Service is now restored. We appreciate your patience and we apologise if you were affected by this incident. If you are… | 4h 52m | Resolved |
| Sep 26, 2026 | NZ Multiple Services - Start 04:04 AM NZDT 27/09 - INC7129597Dear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b>IQ Connect , API Connect, Consumer Reports and… | 39 min | Resolved |
| Sep 26, 2026 | 3rd Party - DIA - Passport EnquiryThe scheduled maintenance has been completed. | 15h 30m | Scheduled |
| Sep 25, 2026 | 3rd Party - DVS- Citizenship Certificate, Immigration Card, Certificate of Registration by Descent, VisaThe scheduled maintenance has been completed. | 16h 0m | Scheduled |
| Sep 24, 2026 | 3rd Party - LANDGATE - WA Land TitlesDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> LANDGATE <b>Incident Reference:</b>… | 4h 45m | Resolved |
| Sep 22, 2026 | 3rd Party - IDMatrix - 3rd PartyThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 22, 2026 | Multiple Service Degradation - Start 03:05 PM AEDT 22/09/26 INC7127779<b>Start:</b> Start 03:05 PM AEDT 22/09/26 <b>End:</b> End 03:50 PM AEDT 22/09/26 <b>Latest update:</b> Service is now restored. We appreciate your patience and we apologies if you were affected by this… | 1h 7m | Resolved |
| Sep 21, 2026 | IQ Connect , API Connect NZ Multiple Services - Start 08:30 AM NZDT 22/09 - INC7127707<b>Start:</b> 08:30 AM NZDT 22/09/26 <b>End:</b> 10:28 AM NZDT 22/09/26 <b>Latest update:</b> Services are now restored. We appreciate your patience and we apologize if you were affected by this incident. If you… | 17 min | Resolved |
| Sep 21, 2026 | 3rd Party - DVS - Australian Electoral CommissionThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Sep 20, 2026 | 3rd Party - LexisNexis - ThreatmetrixThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Sep 19, 2026 | 3rd Party - ASIC - Register SearchThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 19, 2026 | Multiple ServicesThe scheduled maintenance has been completed. | 10h 0m | Scheduled |
| Sep 19, 2026 | 3rd Party - ASIC - Register SearchThe scheduled maintenance has been completed. | 24h 0m | Scheduled |
| Sep 19, 2026 | 3rd Party - AFSA - PPSRThe scheduled maintenance has been completed. | 24h 0m | Scheduled |
| Sep 19, 2026 | 3rd Party - AFSA - PPSRThe scheduled maintenance has been completed. | 24h 0m | Scheduled |
| Sep 19, 2026 | 3rd Party - LANDGATE - WA Land TitlesDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> LT WA <b>Incident… | 3h 21m | Resolved |
| Sep 17, 2026 | Land titles - UI and API - Start [04:15] [AM] [AEDT] [18/09] - [INC7126663]<b>Start:</b> [04:15] [AM] [AEDT] [18/09/26] <b>End:</b> [06:15] [AM] [AEDT] [18/09/26] <b>Latest update:</b> Service is now restored. We appreciate your patience and we apologies if you were affected by this… | 21 min | Resolved |
| Sep 17, 2026 | multiple servicesThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 17, 2026 | 3rd Party - DVS - WA BDMThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 17, 2026 | 3rd Party - DVS Citizenship Certificate, Immigration Card, VisaDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> DVS <b>Incident Reference:</b>… | 13h 38m | Resolved |
| Sep 17, 2026 | 3rd Party - LANDATA - VIC Land TitlesThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Sep 17, 2026 | 3rd Party - DVS - PassportDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> DVS <b>Incident Reference:</b>… | 1h 55m | Resolved |
| Sep 16, 2026 | 3rd Party - NEVDIS - PPSRThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 16, 2026 | 3rd Party - ASIC - Register SearchDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> ASIC <b>Incident Reference:</b>… | 6h 3m | Resolved |
| Sep 15, 2026 | 3rd Party - AFSA - PPSRThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Sep 13, 2026 | 3rd Party - LexisNexis - ThreatmetrixThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Sep 13, 2026 | 3rd Party - LexisNexis - ThreatmetrixThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Sep 12, 2026 | 3rd Party - DVS - CentrelinkThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Sep 12, 2026 | 3rd Party - LANDGATE -WA Land TitlesDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b>LANDGATE - WA Land Titles <b>Incident… | 22h 46m | Resolved |
| Sep 11, 2026 | 3rd Party - NSW LRS - NSW Land TitlesThe scheduled maintenance has been completed. | 16h 55m | Scheduled |
| Sep 11, 2026 | 3rd Party - NZ - MOJ - FinesThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 11, 2026 | 3rd Party - LANDATA - VIC Land TitlesThe scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Sep 11, 2026 | GlobalScapeThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Sep 11, 2026 | 3rd Party - NSW LRS - NSW Land TitlesDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> NSW LRS <b>Incident Reference:</b>… | 4h 12m | Resolved |
| Sep 11, 2026 | 3rd Party - LANDATA - VIC Land TitlesThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Sep 11, 2026 | [Fit2work] -[ Degraded Performance] - Start [10:00] [AM] [AEDT] [11/09] - [INC7124389]<b>Start:</b> 10:00 AM AEDT 11/09/26 <b>End:</b> 11:00 AM AEDT 11/09/26 <b>Latest update:</b> Service is now restored. We appreciate your patience and we apologise if you were affected by this incident. If you… | 30 min | Resolved |
| Sep 10, 2026 | IQConnect - Unavailable - Start 10:23 PM AEDT 10/09/2026 - INC7124093<b>Start:</b> 10:23 PM AEDT 10/09/26 <b>End:</b> 12:56 AM AEDT 11/09/26 <b>Latest update:</b> Service is now restored. We appreciate your patience and we apologies if you were affected by this incident. If you… | 1h 31m | Resolved |
| Sep 10, 2026 | 3rd Party - LANDGATE - WA Land TitlesDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> LANDGATE - WA Land Titles <b>Incident… | 47 min | Resolved |
| Sep 10, 2026 | 3rd Party - DVS - Australian Electoral CommissionThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Sep 10, 2026 | 3rd Party - DVS - WA BDMThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 10, 2026 | 3rd Party - LANDGATE - WA Land TitlesThe scheduled maintenance has been completed. | 3h 30m | Scheduled |
| Sep 9, 2026 | 3rd Party -NSW LRS - NSW Land TitlesDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> NSW LRS <b>Incident Reference:</b>… | 1h 54m | Resolved |
| Sep 9, 2026 | 3rd Party - DVS - QLD BDMThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 9, 2026 | 3rd Party - DVS - TAS BDMScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 30m | Scheduled |
| Sep 9, 2026 | 3rd Party - Unscheduled Service Interruption: M2M BNSearch - M2M OutageDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> ASIC <b>Incident… | 8h 38m | Resolved |
| Sep 7, 2026 | 3rd Party -ASIC BNSDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> ASIC BNS <b>Incident Reference:</b>… | 23 min | Resolved |
| Sep 7, 2026 | IQ Connect - Online amendment - Start 03:30 PM AEDT 07/09/2026 - INC7122662<b>Start:</b> [03:30] [PM] [AEDT] [07/09/26] <b>End:</b> [11:00] [PM] [AEDT] [07/09/26] <b>Latest update:</b> Service is now restored. We appreciate your patience and we apologise if you were affected by this… | 6h 55m | Resolved |
| Sep 7, 2026 | 3rd Party - ASIC - Register SearchDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> ASIC <b>Incident Reference:</b>… | 16 min | Resolved |
| Sep 5, 2026 | 3rd Party - DVS - QLD BDMScheduled maintenance is currently in progress. We will provide updates as necessary. | 12h 0m | Scheduled |
| Sep 5, 2026 | 3rd Party - DVS - PassportScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Sep 4, 2026 | 3rd Party - ASIC - Register SearchScheduled maintenance is currently in progress. We will provide updates as necessary. | 9h 0m | Scheduled |
| Sep 4, 2026 | [Collector Insight ] - [Batch Search] - Start [02:20] [AM] [AEDT] [05/09] - [INC7122331]<b>Start:</b> [02:20] [AM] [AEDT] [05/09/2026] <b>End:</b> [01:30] [PM] [AEDT] [05/09/2026] <b>Latest update:</b> Service is now restored. We appreciate your patience and we apologise if you were affected by… | 7h 51m | Resolved |
| Sep 4, 2026 | New Zealand UAT/CTA system network changesScheduled maintenance is currently in progress. We will provide updates as necessary. | 24h 0m | Scheduled |
| Sep 4, 2026 | 3rd Party - DVS - CentrelinkScheduled maintenance is currently in progress. We will provide updates as necessary. | 6h 0m | Scheduled |
| Sep 4, 2026 | 3rd Party - DVS - CentrelinkScheduled maintenance is currently in progress. We will provide updates as necessary. | 6h 0m | Scheduled |
| Sep 4, 2026 | 3rd Party - LANDATA - VIC Land TitlesThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Sep 2, 2026 | Corporate ScorecardThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 1, 2026 | 3rd Party - DVS - VIC BDMThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Aug 31, 2026 | 3rd Party - DVS - WA BDMThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 29, 2026 | IDMatrixThe scheduled maintenance has been completed. | 5h 59m | Scheduled |
| Aug 29, 2026 | 3rd Party - NZID3_DIA - Passport EnquiryThe scheduled maintenance has been completed. | 16h 30m | Scheduled |
| Aug 28, 2026 | 3rd Party - ASIC - Register SearchThe scheduled maintenance has been completed. | 8h 15m | Scheduled |
| Aug 28, 2026 | 3rd Party - ASIC - Register SearchThe scheduled maintenance has been completed. | 37h 0m | Scheduled |
| Aug 28, 2026 | 3rd Party - NSW LRS - NSW Land TitlesThe scheduled maintenance has been completed. | 11h 0m | Scheduled |
| Aug 27, 2026 | 3rd Party - LANDATA - Land Titles - VICDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> LANDATA <b>Incident Reference:</b>… | 33 min | Resolved |
| Aug 27, 2026 | 3rd Party - ASIC - Register SearchThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 27, 2026 | 3rd Party - DVS - WA BDMThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 26, 2026 | 3rd Party - NSW LRSDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> NSW LRS <b>Incident Reference:</b>… | 23 min | Resolved |
| Aug 26, 2026 | 3rd Party - LANDGATE - WA Land TitlesThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 25, 2026 | 3rd Party - NZ - MOJ - FinesThe scheduled maintenance has been completed. | 1h 30m | Scheduled |
| Aug 25, 2026 | 3rd Party - Land Tasmania - TAS Land TitlesThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 25, 2026 | PPSR - Start [03:00] [AM [NZDT] [21/08] - INC7117456<b>Start:</b> 03:00 AM NZDT 21/08/26 <b>End:</b> 10:15 PM NZDT 25/08/26 <b>Latest update:</b> Service is now restored. We appreciate your patience and we apologise if you were affected by this incident. If you… | 17h 53m | Resolved |
| Aug 24, 2026 | 3rd Party - IDMatrix - 3rd PartyThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 23, 2026 | 3rd Party - IDMatrix - 3rd PartyThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 23, 2026 | 3rd Party - POLK - Vin VerificationDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> POLK <b>Incident Reference:</b>… | 11 min | Resolved |
| Aug 22, 2026 | 3rd Party - NSW LRS - NSW Land TitlesThe scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Aug 22, 2026 | 3rd Party - ASIC - Register SearchThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 22, 2026 | Property-Valuation - Start [04:00] [AM] [AEDT] [23/08] - [INC7117095]<b>Start:</b> 04:00 AM AEDT 23/08/2026 <b>End:</b> 10:00 AM AEDT 23/08/2026 <b>Latest update:</b> Service is now restored. We appreciate your patience and we apologies if you were affected by this incident… | 3h 5m | Resolved |
| Aug 22, 2026 | Multiple ServicesThe scheduled maintenance has been completed. | 8h 20m | Scheduled |
| Aug 22, 2026 | Multiple ServicesThe scheduled maintenance has been completed. | 10h 0m | Scheduled |
| Aug 22, 2026 | 3rd Party - NEVDIS - PPSRThe scheduled maintenance has been completed. | 24h 0m | Scheduled |
| Aug 22, 2026 | 3rd Party - ASIC - Register SearchThe scheduled maintenance has been completed. | 24h 0m | Scheduled |
| Aug 22, 2026 | 3rd Party - LANDGATE - WA Land TitlesThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Aug 21, 2026 | 3rd Party - Multiple ServicesDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> selcom <b>Incident Reference:</b>… | 42 min | Resolved |
| Aug 21, 2026 | IQ Connect (VedaCheck)The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 21, 2026 | GlobalScapeThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 21, 2026 | 3rd Party - Superchoice - Super & PayrollThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 20, 2026 | CreditworksThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Aug 20, 2026 | 3rd Party - NSW LRS - NSW Land TitlesDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> NSW LRS <b>Incident Reference:</b>… | 36 min | Resolved |
| Aug 19, 2026 | Multiple Services - Start 06:00 AM AEST 20/08/2026 - INC7115833<b>Start:</b> 06:00 AM AEST 20/08/2026 <b>End:</b> 06:20 AM AEST 20/08/2026 <b>Latest update:</b> Service is now restored. We appreciate your patience and we apologies if you were affected by this incident. If… | 1h 6m | Resolved |
| Aug 19, 2026 | Multiple Services - 20 Aug 2026The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 18, 2026 | 3rd Party - NSW LRS - NSW Land TitlesThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 16, 2026 | 3rd Party - Land Tasmania - TAS Land TitlesDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> Land Tasmania <b>Incident Reference:</b>… | 2h 27m | Resolved |
| Aug 15, 2026 | 3rd Party - NEVDIS - PPSRThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Aug 15, 2026 | 3rd Party - DVS - CentrelinkThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Aug 15, 2026 | 3rd Party - NSW LRS - NSW Land TitlesThe scheduled maintenance has been completed. | 11h 30m | Scheduled |
| Aug 14, 2026 | 3rd Party - ASIC - Register SearchThe scheduled maintenance has been completed. | 10h 0m | Scheduled |
| Aug 14, 2026 | 3rd Party - AFSA - PPSRThe scheduled maintenance has been completed. | 10h 0m | Scheduled |
| Aug 14, 2026 | 3rd Party - LANDATA - VIC Land TitlesThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 14, 2026 | IQ Connect (VedaCheck)<b>CANCELLED:</b> Dear Customer, Please note that the below maintenance has been cancelled, and will not be going ahead during the below times. Please see below for details. <b>Maintenance Reference:</b>… | 1h 0m | Scheduled |
| Aug 13, 2026 | 3rd Party - Land Title TASDear Customer, The service impacting incident reported by our 3rd Party partner has now been resolved. Please see below for further information. <b>3rd Party Company:</b> Land Title TAS <b>Incident Reference:</b>… | 1h 26m | Resolved |
| Aug 13, 2026 | 3rd Party - DVS - Australian Electoral CommissionThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Aug 13, 2026 | 3rd Party - LANDATA - VIC Land TitlesScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Aug 12, 2026 | 3rd Party - DVS - WA BDMDear Customer, One of our 3rd Party partners will be performing Planned Maintenance on the components listed below. During the maintenance window, these components may be unavailable or operate with degraded… | 112h 28m | Resolved |
| Aug 12, 2026 | ASIC - Production and UAT M2M and DataStream – UnavailableThis incident has been resolved. | 190h 44m | Resolved |
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How to Read This Equifax Australia and New Zealand Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Equifax Australia and New Zealand acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Equifax Australia and New Zealand outage in this window ran 7d 23h, against a mean recovery of 10h 31m. If you depend on Equifax Australia and New Zealand in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.