ESET Outage History
101 incidents recorded over the last 365 days, 35 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded ESET Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 29, 2026 | [ESET Identity Server] planned maintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Oct 27, 2026 | [ESET Secure Authentication] planned maintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Oct 26, 2026 | [ESET Secure Authentication] planned maintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Oct 21, 2026 | ESET ConnectThe scheduled maintenance has been completed. | 32h 0m | Scheduled |
| Oct 20, 2026 | [ESET PROTECT] planned maintenanceThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Oct 20, 2026 | ESET ConnectThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 19, 2026 | [ESET Business Account, ESET MSP Administrator, ESET PROTECT Hub] planned maintenanceThe scheduled maintenance has been completed. | 100h 59m | Scheduled |
| Oct 19, 2026 | [ESET Business Account, ESET MSP Administrator, ESET PROTECT Hub] planned maintenanceThe scheduled maintenance has been completed. | 100h 59m | Scheduled |
| Oct 15, 2026 | [ESET PROTECT] planned maintenanceThe scheduled maintenance has been cancelled. | 8h 0m | Scheduled |
| Oct 7, 2026 | [ESET PROTECT] planned maintenanceThe scheduled maintenance has been cancelled. | 8h 0m | Scheduled |
| Oct 7, 2026 | [ESET PROTECT] planned maintenanceThe scheduled maintenance has been cancelled. | 8h 0m | Scheduled |
| Oct 1, 2026 | ESET PROTECT Hub outageThe issue has been confirmed resolved. | 18h 30m | Resolved |
| Oct 1, 2026 | [ESET PROTECT] planned maintenanceThe scheduled maintenance has been cancelled. | 6h 0m | Scheduled |
| Sep 30, 2026 | [ESET MSP Administrator] planned maintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 30, 2026 | [ESET MSP Administrator] planned maintenanceThe scheduled maintenance has been completed. | 11h 0m | Scheduled |
| Sep 29, 2026 | Some users may experience degraded ESET PROTECT web console performanceThe issue has been resolved. | 639h 2m | Resolved |
| Sep 29, 2026 | [ESET PROTECT] planned maintenanceThe scheduled maintenance has been cancelled. | 6h 0m | Scheduled |
| Sep 29, 2026 | [ESET PROTECT Hub] planned maintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 29, 2026 | [ESET Inspect] planned maintenanceThe scheduled maintenance has been completed. | 56h 0m | Scheduled |
| Sep 29, 2026 | [ESET Connect] planned maintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 28, 2026 | Issue with logging in to hybrid EBA/MSP accountThe issue has been resolved. | 41h 48m | Resolved |
| Sep 28, 2026 | [ESET Identity Server Planned Maintenance]The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 24, 2026 | ESET PROTECT's Integration with Microsoft services is not possible.The issue has been resolved. | 152h 57m | Resolved |
| Sep 24, 2026 | [ESET Business Account, ESET MSP Administrator, ESET PROTECT Hub] planned maintenanceThe scheduled maintenance has been completed. | 24h 0m | Scheduled |
| Sep 24, 2026 | ESET Connect 3.13 HF1 release: EU + US + JPN + CA + DEScheduled maintenance is currently in progress. We will provide updates as necessary. | 8h 0m | Scheduled |
| Sep 23, 2026 | [ESET Business Account, ESET MSP Administrator, ESET PROTECT Hub] planned maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 24h 0m | Scheduled |
| Sep 23, 2026 | [ESET Business Account, ESET MSP Administrator, ESET PROTECT Hub] planned maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 21h 0m | Scheduled |
| Sep 22, 2026 | [ESET Business Account, ESET MSP Administrator, ESET PROTECT Hub]Scheduled maintenance is currently in progress. We will provide updates as necessary. | 21h 0m | Scheduled |
| Sep 21, 2026 | ESET PROTECT | Slowdown in log processingThe previously reported slowdown affecting log processing in the US region for ESET PROTECT Cloud has been resolved. Processing of incoming logs has returned to normal operation. The Computers screen and dashboards are⦠| 61h 13m | Resolved |
| Sep 21, 2026 | [ESET Business Account, ESET PROTECT Hub] planned maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 70h 55m | Scheduled |
| Sep 21, 2026 | LiveGuard delayed sample processingThe issue has been resolved. | 29h 42m | Resolved |
| Sep 20, 2026 | [ESET Business Account, ESET MSP Administrator, ESET PROTECT Hub] planned maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 24h 0m | Scheduled |
| Sep 18, 2026 | ESET INSPECT Cloud instance is unavailableThe issue has been resolved. | 71h 45m | Resolved |
| Sep 16, 2026 | ESET Connect 3.13 release: EU + US + JPNThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Sep 15, 2026 | ESET Connect 3.13 release: CA + DEThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Sep 14, 2026 | MS Exchange Online email scanning delayed in US and EUThe issue has been resolved. | 84h 38m | Resolved |
| Sep 14, 2026 | [ESET PROTECT] planned maintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Sep 14, 2026 | [ESET Business Account, ESET PROTECT Hub] planned maintenanceThe scheduled maintenance has been completed. | 110h 40m | Scheduled |
| Sep 14, 2026 | ESET Connect 3.12 HF release: CA + DE + EU + US + JPNThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Sep 9, 2026 | ESET Secure Authentication performance issuesThe issue has been resolved. | 118h 51m | Resolved |
| Sep 8, 2026 | [ESET Secure Authentication] planned maintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Sep 8, 2026 | [ESET PROTECT] planned maintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 7, 2026 | [ESET Secure Authentication] planned maintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Sep 4, 2026 | [ESET PROTECT] planned maintenanceThe scheduled maintenance has been cancelled. | 4h 0m | Scheduled |
| Sep 3, 2026 | ESET PROTECT login failures and redirectsOn 3 September at 13:10, a fix was successfully deployed. All affected instances should now be accessible and operating normally. Since the deployment, no new reports of the issue have been received, indicating that the⦠| 21h 19m | Resolved |
| Sep 3, 2026 | [ESET PROTECT Hub] planned maintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 3, 2026 | [ESET Inspect] planned maintenanceThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Sep 1, 2026 | [ESET PROTECT] planned maintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 1, 2026 | [ESET PROTECT] planned maintenanceThe scheduled maintenance has been cancelled. | 4h 0m | Scheduled |
| Aug 26, 2026 | [ESET PROTECT] planned maintenanceThe scheduled maintenance has been cancelled. | 4h 0m | Scheduled |
| Aug 25, 2026 | [ESET PROTECT] planned maintenanceThe scheduled maintenance has been cancelled. | 4h 0m | Scheduled |
| Aug 25, 2026 | [ESET PROTECT] planned maintenanceThe scheduled maintenance has been cancelled. | 4h 0m | Scheduled |
| Aug 20, 2026 | [ESET PROTECT] planned maintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 20, 2026 | ESET Connect 3.12 release: EU + US + JPNThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Aug 19, 2026 | ESET Connect 3.12 release: CA + DEThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Aug 16, 2026 | [ESET Business Account, ESET Inspect, ESET PROTECT, ESET PROTECT Hub]The scheduled maintenance has been completed. | 335h 58m | Scheduled |
| Aug 14, 2026 | Unable to create new users in ESET PROTECT HubThe incident has been resolved. | 3h 30m | Resolved |
| Aug 12, 2026 | [ESET PROTECT Hub] planned maintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 11, 2026 | [ESET MSP Administrator] planned maintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 6, 2026 | [ESET Identity Service Planned Maintenance]The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 5, 2026 | [ESET Threat Intelligence] planned maintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 5, 2026 | Degraded performance of ESET Secure Authentication Apple Push Notification ServiceThe incident has been resolved. | 25h 19m | Resolved |
| Aug 5, 2026 | [ESET PROTECT] planned maintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 4, 2026 | [ESET Identity Service Planned Maintenance]The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 3, 2026 | [ESET PROTECT Hub] planned maintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 29, 2026 | [ESET Connect]The scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Jul 28, 2026 | [ESET Connect]The scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Jul 23, 2026 | Cloud services availability degraded in US regionA fix has been deployed, according to SLA monitoring EP, EEIC and ECOS in US seem to have recovered. | 15h 34m | Resolved |
| Jul 21, 2026 | ESET Cloud consoles Planned MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 21, 2026 | [ESET Identity Service Planned Maintenance]The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 20, 2026 | [ESET PROTECT] planned maintenanceThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Jul 20, 2026 | [ESET PROTECT] planned maintenanceThe scheduled maintenance has been cancelled. | 7h 0m | Scheduled |
| Jul 7, 2026 | Intermittent Login Issues with ESET Cloud servicesThe issue should be resolved and the functionality restored. | 8h 56m | Resolved |
| Jul 7, 2026 | [ESET Business Account] Transition of ESET LLC & ESET Canada to ESET PROTECT HubThe scheduled maintenance has been completed. | 181h 0m | Scheduled |
| Jun 30, 2026 | [ESET Inspect] planned maintenanceThe scheduled maintenance has been completed. | 56h 0m | Scheduled |
| Jun 29, 2026 | [ESET Business Account] Transition of ESET Czech Republic to ESET PROTECT HubThe scheduled maintenance has been completed. | 101h 30m | Scheduled |
| Jun 29, 2026 | Customers connected via Telia ISP cannot connect to ESET Cloud ServicesActivities related to this issue remain in progress with the relevant service provider. Given the stable impact and lack of new developments, this status page communication is being closed. We will continue monitoring⦠| 2611h 37m | Resolved |
| Jun 23, 2026 | [ESET Secure Authentication]The scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jun 22, 2026 | [ESET Business Account] Transition of South & East Africa Partners to ESET PROTECT HubThe scheduled maintenance has been completed. | 101h 30m | Scheduled |
| Jun 22, 2026 | [ESET Secure Authentication] planned maintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jun 12, 2026 | [ESET PROTECT] planned maintenanceThe scheduled maintenance has been completed. | 51h 0m | Scheduled |
| Jun 3, 2026 | ESET PROTECT: Degraded user interface performanceThe situation has now been formally resolved, and all affected services have been fully restored to normal operational status | 288h 43m | Resolved |
| May 4, 2026 | ESET PROTECT EU: Performance degradationThe issue was resolved. | 16h 57m | Resolved |
| Apr 30, 2026 | Provisioning affected in EU regionThe issue has been resolved. | 89h 38m | Resolved |
| Apr 20, 2026 | Live Installer may fail to runThe issue has been resolved. | 4h 50m | Resolved |
| Mar 13, 2026 | Enrollment of Android devices in Device Owner mode failsThis incident has been resolved. | 6h 43m | Resolved |
| Mar 10, 2026 | ESET PROTECT: degraded performance of the consoles hosted in EUThis incident has been resolved. | 10h 9m | Resolved |
| Mar 6, 2026 | ESET LiveGrid intermittent connectivity issuesThis incident has been resolved. | 66h 49m | Resolved |
| Mar 4, 2026 | ESET PROTECT in EU: "Login failed: Communication error" on login attemptThis incident has been resolved. | 27 min | Resolved |
| Feb 18, 2026 | EP | Machines hosted in cloud can't enrollThis incident has been resolved. | 3h 53m | Resolved |
| Jan 30, 2026 | ESET PROTECT: Customers may encounter an error when trying to save Syslog settings in EUThis incident has been resolved. | 70h 42m | Resolved |
| Jan 29, 2026 | ESET PROTECT: Unable to work after logging inThis incident has been resolved. | 23h 36m | Resolved |
| Jan 23, 2026 | Initial Syslog configuration does not work in the US region.This incident has been resolved. | 61h 59m | Resolved |
| Jan 21, 2026 | SMS and push authentication messages not working in ESET Secure AuthenticationThis incident has been resolved. | 5h 15m | Resolved |
| Dec 12, 2025 | ESET Cloud Office Security: Some of the login attempts may failThis incident has been resolved. | 6h 10m | Resolved |
| Dec 11, 2025 | ESET MSP Administrator login issuesThis incident has been resolved. | 21h 47m | Resolved |
| Dec 10, 2025 | ESET PROTECT Hub Major OutageThis incident has been resolved. | 6h 15m | Resolved |
| Nov 13, 2025 | ESET Inspect instances may experience degraded performanceThis incident has been resolved. | 118h 48m | Resolved |
| Nov 12, 2025 | ESET Inspect instances may be unavailable for the US and Japan regionsThis incident has been resolved. | 108h 36m | Resolved |
| Nov 7, 2025 | Login issues with multiple servicesThis incident has been resolved. | 15h 40m | Resolved |
| Nov 5, 2025 | ESET PROTECT: Log in and performance issuesThis incident has been resolved. | 6h 54m | Resolved |
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How to Read This ESET Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before ESET acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single ESET outage in this window ran 108d 19h, against a mean recovery of 2d 16h. If you depend on ESET in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.