ESET Outage History

101 incidents recorded over the last 365 days, 35 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded ESET Incident

ESET incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 29, 2026[ESET Identity Server] planned maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Oct 27, 2026[ESET Secure Authentication] planned maintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Oct 26, 2026[ESET Secure Authentication] planned maintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Oct 21, 2026ESET ConnectThe scheduled maintenance has been completed.32h 0mScheduled
Oct 20, 2026[ESET PROTECT] planned maintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Oct 20, 2026ESET ConnectThe scheduled maintenance has been completed.4h 0mScheduled
Oct 19, 2026[ESET Business Account, ESET MSP Administrator, ESET PROTECT Hub] planned maintenanceThe scheduled maintenance has been completed.100h 59mScheduled
Oct 19, 2026[ESET Business Account, ESET MSP Administrator, ESET PROTECT Hub] planned maintenanceThe scheduled maintenance has been completed.100h 59mScheduled
Oct 15, 2026[ESET PROTECT] planned maintenanceThe scheduled maintenance has been cancelled.8h 0mScheduled
Oct 7, 2026[ESET PROTECT] planned maintenanceThe scheduled maintenance has been cancelled.8h 0mScheduled
Oct 7, 2026[ESET PROTECT] planned maintenanceThe scheduled maintenance has been cancelled.8h 0mScheduled
Oct 1, 2026ESET PROTECT Hub outageThe issue has been confirmed resolved.18h 30mResolved
Oct 1, 2026[ESET PROTECT] planned maintenanceThe scheduled maintenance has been cancelled.6h 0mScheduled
Sep 30, 2026[ESET MSP Administrator] planned maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 30, 2026[ESET MSP Administrator] planned maintenanceThe scheduled maintenance has been completed.11h 0mScheduled
Sep 29, 2026Some users may experience degraded ESET PROTECT web console performanceThe issue has been resolved.639h 2mResolved
Sep 29, 2026[ESET PROTECT] planned maintenanceThe scheduled maintenance has been cancelled.6h 0mScheduled
Sep 29, 2026[ESET PROTECT Hub] planned maintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Sep 29, 2026[ESET Inspect] planned maintenanceThe scheduled maintenance has been completed.56h 0mScheduled
Sep 29, 2026[ESET Connect] planned maintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 28, 2026Issue with logging in to hybrid EBA/MSP accountThe issue has been resolved.41h 48mResolved
Sep 28, 2026[ESET Identity Server Planned Maintenance]The scheduled maintenance has been completed.1h 0mScheduled
Sep 24, 2026ESET PROTECT's Integration with Microsoft services is not possible.The issue has been resolved.152h 57mResolved
Sep 24, 2026[ESET Business Account, ESET MSP Administrator, ESET PROTECT Hub] planned maintenanceThe scheduled maintenance has been completed.24h 0mScheduled
Sep 24, 2026ESET Connect 3.13 HF1 release: EU + US + JPN + CA + DEScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Sep 23, 2026[ESET Business Account, ESET MSP Administrator, ESET PROTECT Hub] planned maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.24h 0mScheduled
Sep 23, 2026[ESET Business Account, ESET MSP Administrator, ESET PROTECT Hub] planned maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.21h 0mScheduled
Sep 22, 2026[ESET Business Account, ESET MSP Administrator, ESET PROTECT Hub]Scheduled maintenance is currently in progress. We will provide updates as necessary.21h 0mScheduled
Sep 21, 2026ESET PROTECT | Slowdown in log processingThe previously reported slowdown affecting log processing in the US region for ESET PROTECT Cloud has been resolved. Processing of incoming logs has returned to normal operation. The Computers screen and dashboards are…61h 13mResolved
Sep 21, 2026[ESET Business Account, ESET PROTECT Hub] planned maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.70h 55mScheduled
Sep 21, 2026LiveGuard delayed sample processingThe issue has been resolved.29h 42mResolved
Sep 20, 2026[ESET Business Account, ESET MSP Administrator, ESET PROTECT Hub] planned maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.24h 0mScheduled
Sep 18, 2026ESET INSPECT Cloud instance is unavailableThe issue has been resolved.71h 45mResolved
Sep 16, 2026ESET Connect 3.13 release: EU + US + JPNThe scheduled maintenance has been completed.7h 0mScheduled
Sep 15, 2026ESET Connect 3.13 release: CA + DEThe scheduled maintenance has been completed.7h 0mScheduled
Sep 14, 2026MS Exchange Online email scanning delayed in US and EUThe issue has been resolved.84h 38mResolved
Sep 14, 2026[ESET PROTECT] planned maintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Sep 14, 2026[ESET Business Account, ESET PROTECT Hub] planned maintenanceThe scheduled maintenance has been completed.110h 40mScheduled
Sep 14, 2026ESET Connect 3.12 HF release: CA + DE + EU + US + JPNThe scheduled maintenance has been completed.7h 0mScheduled
Sep 9, 2026ESET Secure Authentication performance issuesThe issue has been resolved.118h 51mResolved
Sep 8, 2026[ESET Secure Authentication] planned maintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Sep 8, 2026[ESET PROTECT] planned maintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 7, 2026[ESET Secure Authentication] planned maintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Sep 4, 2026[ESET PROTECT] planned maintenanceThe scheduled maintenance has been cancelled.4h 0mScheduled
Sep 3, 2026ESET PROTECT login failures and redirectsOn 3 September at 13:10, a fix was successfully deployed. All affected instances should now be accessible and operating normally. Since the deployment, no new reports of the issue have been received, indicating that the…21h 19mResolved
Sep 3, 2026[ESET PROTECT Hub] planned maintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Sep 3, 2026[ESET Inspect] planned maintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Sep 1, 2026[ESET PROTECT] planned maintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 1, 2026[ESET PROTECT] planned maintenanceThe scheduled maintenance has been cancelled.4h 0mScheduled
Aug 26, 2026[ESET PROTECT] planned maintenanceThe scheduled maintenance has been cancelled.4h 0mScheduled
Aug 25, 2026[ESET PROTECT] planned maintenanceThe scheduled maintenance has been cancelled.4h 0mScheduled
Aug 25, 2026[ESET PROTECT] planned maintenanceThe scheduled maintenance has been cancelled.4h 0mScheduled
Aug 20, 2026[ESET PROTECT] planned maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 20, 2026ESET Connect 3.12 release: EU + US + JPNThe scheduled maintenance has been completed.8h 0mScheduled
Aug 19, 2026ESET Connect 3.12 release: CA + DEThe scheduled maintenance has been completed.8h 0mScheduled
Aug 16, 2026[ESET Business Account, ESET Inspect, ESET PROTECT, ESET PROTECT Hub]The scheduled maintenance has been completed.335h 58mScheduled
Aug 14, 2026Unable to create new users in ESET PROTECT HubThe incident has been resolved.3h 30mResolved
Aug 12, 2026[ESET PROTECT Hub] planned maintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 11, 2026[ESET MSP Administrator] planned maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 6, 2026[ESET Identity Service Planned Maintenance]The scheduled maintenance has been completed.1h 0mScheduled
Aug 5, 2026[ESET Threat Intelligence] planned maintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 5, 2026Degraded performance of ESET Secure Authentication Apple Push Notification ServiceThe incident has been resolved.25h 19mResolved
Aug 5, 2026[ESET PROTECT] planned maintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 4, 2026[ESET Identity Service Planned Maintenance]The scheduled maintenance has been completed.1h 0mScheduled
Aug 3, 2026[ESET PROTECT Hub] planned maintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 29, 2026[ESET Connect]The scheduled maintenance has been completed.8h 0mScheduled
Jul 28, 2026[ESET Connect]The scheduled maintenance has been completed.8h 0mScheduled
Jul 23, 2026Cloud services availability degraded in US regionA fix has been deployed, according to SLA monitoring EP, EEIC and ECOS in US seem to have recovered.15h 34mResolved
Jul 21, 2026ESET Cloud consoles Planned MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jul 21, 2026[ESET Identity Service Planned Maintenance]The scheduled maintenance has been completed.1h 0mScheduled
Jul 20, 2026[ESET PROTECT] planned maintenanceThe scheduled maintenance has been completed.7h 0mScheduled
Jul 20, 2026[ESET PROTECT] planned maintenanceThe scheduled maintenance has been cancelled.7h 0mScheduled
Jul 7, 2026Intermittent Login Issues with ESET Cloud servicesThe issue should be resolved and the functionality restored.8h 56mResolved
Jul 7, 2026[ESET Business Account] Transition of ESET LLC & ESET Canada to ESET PROTECT HubThe scheduled maintenance has been completed.181h 0mScheduled
Jun 30, 2026[ESET Inspect] planned maintenanceThe scheduled maintenance has been completed.56h 0mScheduled
Jun 29, 2026[ESET Business Account] Transition of ESET Czech Republic to ESET PROTECT HubThe scheduled maintenance has been completed.101h 30mScheduled
Jun 29, 2026Customers connected via Telia ISP cannot connect to ESET Cloud ServicesActivities related to this issue remain in progress with the relevant service provider. Given the stable impact and lack of new developments, this status page communication is being closed. We will continue monitoring…2611h 37mResolved
Jun 23, 2026[ESET Secure Authentication]The scheduled maintenance has been completed.6h 0mScheduled
Jun 22, 2026[ESET Business Account] Transition of South & East Africa Partners to ESET PROTECT HubThe scheduled maintenance has been completed.101h 30mScheduled
Jun 22, 2026[ESET Secure Authentication] planned maintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Jun 12, 2026[ESET PROTECT] planned maintenanceThe scheduled maintenance has been completed.51h 0mScheduled
Jun 3, 2026ESET PROTECT: Degraded user interface performanceThe situation has now been formally resolved, and all affected services have been fully restored to normal operational status288h 43mResolved
May 4, 2026ESET PROTECT EU: Performance degradationThe issue was resolved.16h 57mResolved
Apr 30, 2026Provisioning affected in EU regionThe issue has been resolved.89h 38mResolved
Apr 20, 2026Live Installer may fail to runThe issue has been resolved.4h 50mResolved
Mar 13, 2026Enrollment of Android devices in Device Owner mode failsThis incident has been resolved.6h 43mResolved
Mar 10, 2026ESET PROTECT: degraded performance of the consoles hosted in EUThis incident has been resolved.10h 9mResolved
Mar 6, 2026ESET LiveGrid intermittent connectivity issuesThis incident has been resolved.66h 49mResolved
Mar 4, 2026ESET PROTECT in EU: "Login failed: Communication error" on login attemptThis incident has been resolved.27 minResolved
Feb 18, 2026EP | Machines hosted in cloud can't enrollThis incident has been resolved.3h 53mResolved
Jan 30, 2026ESET PROTECT: Customers may encounter an error when trying to save Syslog settings in EUThis incident has been resolved.70h 42mResolved
Jan 29, 2026ESET PROTECT: Unable to work after logging inThis incident has been resolved.23h 36mResolved
Jan 23, 2026Initial Syslog configuration does not work in the US region.This incident has been resolved.61h 59mResolved
Jan 21, 2026SMS and push authentication messages not working in ESET Secure AuthenticationThis incident has been resolved.5h 15mResolved
Dec 12, 2025ESET Cloud Office Security: Some of the login attempts may failThis incident has been resolved.6h 10mResolved
Dec 11, 2025ESET MSP Administrator login issuesThis incident has been resolved.21h 47mResolved
Dec 10, 2025ESET PROTECT Hub Major OutageThis incident has been resolved.6h 15mResolved
Nov 13, 2025ESET Inspect instances may experience degraded performanceThis incident has been resolved.118h 48mResolved
Nov 12, 2025ESET Inspect instances may be unavailable for the US and Japan regionsThis incident has been resolved.108h 36mResolved
Nov 7, 2025Login issues with multiple servicesThis incident has been resolved.15h 40mResolved
Nov 5, 2025ESET PROTECT: Log in and performance issuesThis incident has been resolved.6h 54mResolved

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How to Read This ESET Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before ESET acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single ESET outage in this window ran 108d 19h, against a mean recovery of 2d 16h. If you depend on ESET in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.