Exa Outage History

7 incidents recorded over the last 365 days, 7 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Exa Incident

Exa incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Sep 21, 2026Elevated failures affecting Agent runs5h 0mResolved
Sep 21, 2026Search API is down3 minResolved
Sep 21, 2026Search API is down18 minResolved
Sep 21, 2026Elevated latencies across search endpoints causing some requests to fail4h 14mResolved
Sep 18, 2026We are investigating a latency degradation affecting Search endpoints2h 31mResolved
Sep 14, 2026Search API is down24 minResolved
Aug 25, 2026Elevated latency in the /search endpoint1h 10mResolved

Hear about the next one while it is open

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How to Read This Exa Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Exa acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Exa outage in this window ran 5h, against a mean recovery of 1h 57m. If you depend on Exa in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.