Exely Outage History
15 incidents recorded over the last 365 days, 8 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Exely Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Sep 7, 2026 | Scheduled maintenance of Exely ticketing systemThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Sep 2, 2026 | Investigating issue with the ExtranetWe are currently investigating an issue with the displaying room type names in the "Reports" > "Bookings" section. Our team is actively working to identify the root cause. No products or services are affected. | -387 min | Resolved |
| Aug 19, 2026 | Investigating issue with secure.exely.uzWe are currently investigating an issue affecting secure.exely.uz. Users may experience slow loading of their Exely account. Our team is actively working to identify the root cause. Thank you for your patience. | -268 min | Resolved |
| Aug 19, 2026 | Investigating issue with the bookings delivery from Agoda channelWe are currently investigating an issue with the booking delivery from Agoda channel. Some bookings or modifications may be not delivered to Exely. We recommend to monitor the availability manually. We have already… | 17h 48m | Resolved |
| Aug 3, 2026 | Investigating issue with Notifications in Exely PMSWe are currently investigating an issue affecting Exely PMS. The information about updates of PMS is still displaying even after closing it. Please click ESC button to skip it. Our team is actively working to identify… | -550 min | Resolved |
| Jun 20, 2026 | Scheduled maintenance for Emerging Travel Group channelThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Jun 1, 2026 | Investigating issue with StaystoreThis incident has been resolved. | 56 min | Resolved |
| May 21, 2026 | Scheduled maintenance – PayGateThe scheduled maintenance has been completed. | 1h 30m | Scheduled |
| May 6, 2026 | Scheduled maintenance – Channel ManagerThe scheduled maintenance has been completed. | 20 min | Scheduled |
| Apr 7, 2026 | Scheduled maintenance – Opera Cloud PMSThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Mar 25, 2026 | Scheduled maintenance – PMS connectionsThe scheduled maintenance has been completed. | 3h 30m | Scheduled |
| Mar 18, 2026 | Scheduled maintenance of Exely personal account and Booking EngineThe scheduled maintenance has been completed. | 35 min | Scheduled |
| Mar 17, 2026 | StayStore - Incident resolvedThis incident has been resolved. | 3h 24m | Resolved |
| Mar 16, 2026 | Investigating issue with StaystoreWe are currently investigating an issue affecting Staystore. Current impact: • Delays in price updates in the Booking Engine • Worldwide impact Our team is actively working to identify the root cause. We will provide… | 0 min | Resolved |
| Mar 2, 2026 | This is an example incidentEmpathize with those affected and let them know everything is operating as normal. | -1424 min | Resolved |
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How to Read This Exely Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Exely acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Exely outage in this window ran 17h 48m, against a mean recovery of 3h 22m. If you depend on Exely in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.