Experian Data Quality Outage History

85 incidents recorded over the last 365 days, 43 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Experian Data Quality status100.00% uptime history

Every Recorded Experian Data Quality Incident

Experian Data Quality incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Reverse Phone Append service disruptionsThis incident has been resolved.4h 23mResolved
Nov 4, 2026EDQ SaaS Portal - Customers unable to download datasetsThis incident has been resolved.1h 47mResolved
Oct 30, 2026Experian Hosted Data Studio Emergency MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Oct 29, 2026Experian Hosted Data Studio Emergency MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Oct 28, 2026Experian Hosted Data Studio – Service Restart NotificationThe scheduled maintenance has been completed.15 minScheduled
Oct 21, 2026Experian Hosted Data Studio Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Oct 21, 2026Experian Hosted Data Studio Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Oct 14, 2026Experian Hosted Data Studio Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Oct 14, 2026Experian Hosted Data Studio Scheduled Maintenance - ContinuationThis incident has been resolved.3 minResolved
Oct 14, 2026Experian Hosted Data Studio Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 30, 2026Higher response times reported for Experian Address Validate and Address Validate REST v2 in the NA region.This incident has been resolved. We are monitoring closely1h 39mResolved
Sep 30, 2026Elevated response times for Address Validate Rest V2 and Experian Address Validate in ANZ region - OPEN/RESOLVEDSome users in AUS (APAC region) might have received timeouts or experienced higher response times.0 minResolved
Sep 25, 2026IST Webservices - Potential Higher Response TimeIssue was identified and service is back up now.0 minResolved
Sep 25, 2026Experian Hosted Data Studio – Service Restart NotificationThe scheduled maintenance has been completed.30 minScheduled
Sep 24, 2026Experian Hosted Data Studio – Service Restart NotificationThe scheduled maintenance has been completed.30 minScheduled
Sep 24, 2026Experian Hosted Data Studio Emergency MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 23, 2026Experian Hosted Data Studio Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 23, 2026Experian Hosted Data Studio Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 23, 2026Experian Hosted Data Studio Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Sep 23, 2026Experian Hosted Data Studio Scheduled MaintenanceThe scheduled maintenance has been completed.5h 0mScheduled
Sep 21, 2026High error levels for AV Rest V2 and EAV in UK regionThis incident has been resolved.1h 35mResolved
Sep 10, 2026Expiring certificate for www.intelligentsearch.com *UPDATED*The scheduled maintenance has been completed.1h 0mScheduled
Sep 9, 2026Experian Hosted Data Studio Scheduled MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Sep 9, 2026Experian Hosted Data Studio Scheduled MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Sep 3, 2026Expiring certificate for www.intelligentsearch.com *UPDATED*Scheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 2, 2026Experian Hosted Data Studio Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 2, 2026Experian Hosted Data Studio Emergency MaintenanceThe scheduled maintenance has been completed.1h 30mScheduled
Sep 2, 2026Experian Hosted Data Studio Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 26, 2026High response time on EDQ Address Validate Restv2This incident has been resolved.0 minResolved
Aug 15, 2026Phone Validation Service DegradationService has returned to normal operating levels and remains stable. The incident has been resolved.3h 49mResolved
Aug 5, 2026Experian Hosted Data Studio Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 5, 2026Experian Hosted Data Studio Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jul 31, 2026Experian Hosted Data Studio – Service Restart NotificationThe scheduled maintenance has been completed.30 minScheduled
Jul 30, 2026Expiring certificate for api.experianmarketingservices.comThe scheduled maintenance has been completed.1h 0mScheduled
Jul 30, 2026Expiring certificate for api.experianaperture.ioThe scheduled maintenance has been completed.1h 0mScheduled
Jul 30, 2026Expiring certificate for els.experianinteractive.comThe scheduled maintenance has been completed.1h 0mScheduled
Jul 28, 2026[CANCELLED] Security Update Notification – HTTPS Cipher DeprecationDue to unforeseen technical issues, the scheduled maintenance has been cancelled. We are currently reviewing the situation and will provide further updates as appropriate1h 0mScheduled
Jul 24, 2026Address Validate REST v2 and EAV performance degradation (AUS)This incident has been resolved.38 minResolved
Jul 13, 2026Address Validate REST v2 and EAV performance degradation (AUS)Response times and errors rates stabilised, we are monitoring closely.5h 23mResolved
Jul 10, 2026Address Validate REST v2 and EAV performance degradation (AUS)Response times and errors rates have returned to normal, we are monitoring closely2h 3mResolved
Jul 10, 2026Experian Hosted Data Studio – Service Restart NotificationThe scheduled maintenance has been completed.30 minScheduled
Jul 8, 2026Experian Hosted Data Studio Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jul 8, 2026Experian Hosted Data Studio Scheduled MaintenanceMaintenance completed successfully.2h 0mScheduled
Jul 2, 2026File transfer (STS) issues with Hosted Data Studio - Multi TenantThis incident has been resolved.2h 45mResolved
Jul 1, 2026Phone Validation Increased Response TimesThis incident has been resolved.22 minResolved
Jun 22, 2026High response times for EAV and AV (REST v2) in Australia regionThe service is now responding normally - monitoring closely.3h 11mResolved
Jun 18, 2026UK phone number validations that include landline checks are timing out (error code 408)This incident has been resolved, service is now operating normally.3h 33mResolved
Jun 17, 2026Experian Hosted Data Studio Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 17, 2026Experian Hosted Data Studio Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 3, 2026Experian Hosted Data Studio Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 3, 2026Continuation of Experian Hosted Data Studio Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 3, 2026Experian Hosted Data Studio Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 27, 2026Experian Hosted Data Studio Scheduled MaintenanceThe scheduled release upgrade to Hosted Aperture Data Studio version 3.3.8 has been postponed.1h 0mScheduled
May 27, 2026Experian Hosted Data Studio Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
May 13, 2026Experian Hosted Data Studio Emergency MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 13, 2026Experian Hosted Data Studio Emergency MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
May 13, 2026Experian Hosted Data Studio Emergency MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 11, 2026EV RT connectivity issues on 00:20 to 01:20 UTC 11 MayThis is a retrospective notification to customers, that between 00:20 to 01:20 UTC on 11 May 2026, some customers using Email Validate real time might have seen connectivity and or timeouts against the Experian…0 minResolved
May 11, 2026Performance Degraded - Email Validate BatchThis incident has been resolved.4h 20mResolved
May 6, 2026Expiring certificate for ws.ondemand.qas.comThe scheduled maintenance has been completed.1h 0mScheduled
May 4, 2026Hosted Aperture Data Studio AU1 Slow Workflow Execution.Incident is being closed as service is has been running with optimal performance.3h 7mResolved
Apr 29, 2026Incident Notification P2 - Issue with EAV/AV SOAP - OPENThe issue have been identiified and the issue is now fixed.31 minResolved
Apr 29, 2026Email Validate Real Time - Some customers might have experienced elevated response timesNo further re-occurrences and the response times on the platform have been stable. This incident has been resolved.1h 31mResolved
Apr 28, 2026Higher response times for EAV and Address Validate v2 in ANZ regionThis incident has been resolved.29 minResolved
Apr 27, 2026Higher response times for EAV and Address Validate v2 in ANZ regionThis incident has been resolved.10 minResolved
Apr 23, 2026Address validation - Elevated Response Times and Intermittent ErrorsThis incident has been resolved45 minResolved
Apr 15, 2026Experian Hosted Aperture Data Studio service outageThis incident has been resolved.16 minResolved
Apr 14, 2026Higher response times for EAV and Address Validate v2 in ANZ regionSome customers in ANZ region may have seen higher response times than normal for a short time, around 3am UTC. We are investigating.0 minResolved
Mar 30, 2026Experian Hosted Aperture Data Studio service outageThis incident has been resolved.7h 21mResolved
Mar 30, 2026High error rates detected across the EAV US Cloud instance.This incident has been resolved.14 minResolved
Mar 24, 2026Higher response times on ANZ region for Address Validation (REST v2) & EAVThis incident has been resolved.38 minResolved
Mar 12, 2026High Response Time - Address Validate V2 REST & Experian Address ValidateThis incident has been resolved, response time is back to normal0 minResolved
Mar 7, 2026Degraded performance for EAV and GIThis incident has been resolved.2h 15mResolved
Mar 5, 2026Address Validate (SOAP) performance degradationThis incident has been resolved.47 minResolved
Feb 11, 2026Phone Validation Service DegradationBetween 12:08:05 (UTC) and 12:15:01 (UTC) - some customers may have seen intermittent timeouts on their phone validation requests. The platform is now stable and we are monitoring closely.0 minResolved
Feb 6, 2026Experian Address Validate and Address Validate (REST v2) High Response timesThe service response time is now stable - we are monitoring closely.57 minResolved
Jan 31, 2026IST - High Response TimesBetween 1600 and 1900 UTC on 30 Jan, some customers may have seen higher response times and intermittent errors during this time. The application is now stable, and we are monitoring closely.0 minResolved
Jan 14, 2026Degraded performance service - Experian Hosted Aperture Data Studio - MTThis incident has been resolved.2h 56mResolved
Jan 7, 2026EAV and Address Validate V2 REST intermittent errorsThis incident has been resolved. Errors have cleared and we are monitoring closely1h 6mResolved
Nov 28, 2025High response time for Address Validate REST v2 and Experian Address ValidatePerformance issues with format requests have been fixed, and performance is back to normal levels - we are monitoring closely.26 minResolved
Nov 26, 2025Higher response times for EAV and Address Validate v2 in AustraliaSome customers may have seen intermittent higher response times between 08:50 and 09:15 UTC. Services have stabilized, and we are monitoring closely.0 minResolved
Nov 20, 2025EAV and Address Validate V2 REST incidentSome customers in North America may have seen a spike in response times for around 2 mins at 17:38 UTC. The system recovered itself, and is now responding normally. We are monitoring the platform closely.0 minResolved
Nov 15, 2025High response time on Address Validate V2 REST and Experian Address Validate - SYD DCThis incident has been resolved.1h 0mResolved
Nov 6, 2025High response time on Address Validate V2 REST and Experian Address ValidateServices are running normally now - we are monitoring closely.2h 36mResolved
Nov 5, 2025High response time on Address Validate V2 REST and Experian Address ValidatePerformance is stable - we continue to monitor closely.1h 7mResolved

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How to Read This Experian Data Quality Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Experian Data Quality acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Experian Data Quality outage in this window ran 7h 21m, against a mean recovery of 1h 21m. If you depend on Experian Data Quality in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.