Fastmail Outage History
6 incidents recorded over the last 365 days, 6 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Fastmail Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 29, 2026 | Support emails not generating tickets | 1h 30m | Resolved |
| Oct 7, 2026 | Interrupted access to Fastmail services | 5h 26m | Resolved |
| Oct 5, 2026 | Support emails not generating tickets | 55h 46m | Resolved |
| Sep 23, 2026 | Replies sent using masked email addresses are bouncing | 11h 15m | Resolved |
| Sep 4, 2026 | Interrupted access to Fastmail services | 1h 13m | Resolved |
| Aug 25, 2026 | Interrupted access to Fastmail services | 8h 20m | Resolved |
Hear about the next one while it is open
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How to Read This Fastmail Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Fastmail acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Fastmail outage in this window ran 2d 7h, against a mean recovery of 13h 55m. If you depend on Fastmail in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.