FastSpring Outage History
20 incidents recorded over the last 365 days, 13 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded FastSpring Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 5, 2026 | PayPal Live Site Maintenance (Venmo)PayPal has multiple scheduled maintenance windows throughout the month. During these windows, some PayPal transactions may briefly experience errors. Currently scheduled maintenance windows (UTC): November 5, 07:30… | 3h 30m | Scheduled |
| Nov 3, 2026 | Issues affecting certain payment methods that show QR codeThe issue has been resolved. | 20h 46m | Resolved |
| Nov 3, 2026 | Payment Processing Delays or FailuresThis incident has been resolved. | 20 min | Resolved |
| Oct 29, 2026 | Increased Latency IssuesPayment processing is fully operational. Our gateway provider has confirmed that transaction authorization and capture are functioning normally, with no impact on buyers or sellers. | 20 min | Resolved |
| Oct 20, 2026 | Data API – Intermittent Report Job FailuresA fix has been applied, and the data-service has been restarted. The issue appears to be resolved, and the team will continue to monitor the service to ensure report jobs are completing successfully. | 32 min | Resolved |
| Oct 16, 2026 | PayPal Live Site MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Oct 15, 2026 | Webhook deliveryThe issue has been resolved and affected webhooks are being retried. | 48 min | Resolved |
| Oct 9, 2026 | PayPal Live Site MaintenanceThe scheduled maintenance has been completed. | 3h 30m | Scheduled |
| Oct 8, 2026 | PayPal Live Site Maintenance (Venmo)The scheduled maintenance has been completed. | 3h 30m | Scheduled |
| Sep 24, 2026 | PayPal Scheduled MaintenanceThe scheduled maintenance has been completed. | 3h 30m | Scheduled |
| Sep 18, 2026 | Scheduled Subscription Renewal DelaysAll pending subscription notifications and rebills for September 18, 2026, have been successfully processed. Because processing was completed within the UTC day, there is no anticipated impact on accounts or schedules… | 10h 55m | Resolved |
| Sep 18, 2026 | PayPal Scheduled MaintenanceThe scheduled maintenance has been completed. | 3h 30m | Scheduled |
| Sep 17, 2026 | Custom Orders UnavailableThe issue preventing some sellers from creating custom orders has been resolved. We are continuing to monitor the situation to ensure stability. | 2h 26m | Resolved |
| Sep 16, 2026 | Google Pay DisruptionThis incident has been resolved. For more information visit https://pay.google.com/status/incidents/gQJsjf662F7KwPyiNqav | 41 min | Resolved |
| May 23, 2026 | Drop in Amazon order completion ratesWe observed a drop in Amazon order completion rates and investigated the issue. However, the issue is now resolved. Amazon orders are currently processing normally, and the error is no longer being observed. | 0 min | Resolved |
| May 17, 2026 | Scheduled Maintenance – Platform UpdateThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 24, 2026 | UPI IssuesThis incident has been resolved. | 546h 36m | Resolved |
| Feb 26, 2026 | Email NotificationsDuring a routine maintenance release, from 12:25 pm PT to 02:00 pm PT, our system encountered an error where some buyer emails failed to be sent. The change has been reverted, and we can confirm buyer emails are… | 0 min | Resolved |
| Nov 28, 2025 | Degraded performance with checkout loading,Operations and services are back to normal. | 9h 36m | Resolved |
| Nov 18, 2025 | CloudFlare, Pix OutageOur Engineers are not seeing any continuing impact. Ebanx confirmed on their status page that their systems are now functioning normally. Cloudflare has also confirmed that the issue is resolved and things are back to… | 32 min | Resolved |
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How to Read This FastSpring Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before FastSpring acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single FastSpring outage in this window ran 22d 18h, against a mean recovery of 1d 6h. If you depend on FastSpring in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.