Fingerprint Outage History
32 incidents recorded over the last 365 days, 32 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Fingerprint Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 26, 2026 | Sign-ups and onboarding are currently not available | 229h 45m | Resolved |
| Oct 20, 2026 | Ingress sealed results encoding issues | 370h 32m | Resolved |
| Oct 16, 2026 | Increased Latency on Management API | 470h 21m | Resolved |
| Oct 9, 2026 | Ingress endpoint degradations | 630h 35m | Resolved |
| Oct 5, 2026 | Delayed Dashboard & Analytics Data | 733h 48m | Resolved |
| Sep 28, 2026 | Ingress endpoint degradations | 906h 32m | Resolved |
| Sep 25, 2026 | Ingress endpoint degradations | 978h 24m | Resolved |
| Sep 23, 2026 | Degradation in the dashboard | 1015h 23m | Resolved |
| Sep 21, 2026 | Degraded search API | 1065h 54m | Resolved |
| Sep 17, 2026 | Webhooks Degradation | 1179h 58m | Resolved |
| Sep 16, 2026 | Ingress endpoint degradations | 1204h 11m | Resolved |
| Sep 15, 2026 | Observed Increased Latency for Events | 1207h 32m | Resolved |
| Sep 11, 2026 | Visitor API and Search Event API degradation | 1323h 38m | Resolved |
| Sep 9, 2026 | Ingress endpoint degredation | 1355h 42m | Resolved |
| Sep 8, 2026 | Ingress endpoint degredation | 1375h 7m | Resolved |
| Sep 1, 2026 | Flow worker deployments failing | 1549h 38m | Resolved |
| Sep 1, 2026 | Ingress endpoint degredation | 1551h 30m | Resolved |
| Sep 1, 2026 | Smart Signals Degraded for Mobile SDK Clients | 1553h 2m | Resolved |
| Aug 31, 2026 | Ingress endpoint degradation | 1468h 33m | Resolved |
| Aug 28, 2026 | Ingress endpoint degradation | 1547h 18m | Resolved |
| Aug 25, 2026 | Investigating increased Latency and Errors in the Server API | 1613h 8m | Resolved |
| Aug 25, 2026 | Management API Database Migration | 1h 0m | Resolved |
| Aug 24, 2026 | Increased Latency and Error Rates in US-East-1 | 1641h 9m | Resolved |
| Aug 21, 2026 | Throttling issues in the Database layer | 1705h 39m | Resolved |
| Aug 14, 2026 | Sign-ups failing at Management API | 1879h 32m | Resolved |
| Aug 6, 2026 | We are experiencing issues with our Dashboard | 2075h 22m | Resolved |
| Jul 28, 2026 | Bot Detection False Positives Affecting Some Identifications | 1536h 24m | Resolved |
| Jul 9, 2026 | Summary Emails Service Degradation | 1994h 18m | Resolved |
| Jul 6, 2026 | Degraded Search API Performance | 2067h 50m | Resolved |
| Jun 26, 2026 | Degraded Search API performance | 1593h 30m | Resolved |
| Jun 21, 2026 | Management API - Intermittent failures | 1712h 49m | Resolved |
| Jun 1, 2026 | Dashboard Data Latency | 2184h 43m | Resolved |
Hear about the next one while it is open
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How to Read This Fingerprint Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Fingerprint acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Fingerprint outage in this window ran 91d, against a mean recovery of 54d 7h. If you depend on Fingerprint in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.