Finout Outage History

11 incidents recorded over the last 365 days, 11 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Finout Incident

Finout incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 6, 2026Issues logging in into the applicationThis incident has been resolved.25 minResolved
Oct 5, 2026Slowness and periodic failures.The issue has been completely resolved43 minResolved
Oct 2, 2026Slow Queries and intermittent failures.The incident has been resolved49 minResolved
Sep 23, 2026App may be intermittently unavailableThe incident has been resolved6 minResolved
Jul 30, 2026The finout app fails to loadThe issue has been resolved12 minResolved
Jul 16, 2026Billy and MCP are down.This Incident has been resolved.45 minResolved
Jul 16, 2026Application is inaccessibleThe issue has been resolved.5h 15mResolved
Jun 15, 2026Billy Chat Service is currently down.The issue was down to a third-party package not pinned down to a specific version which caused a compatibility conflict with our server package. the issue is now resolved and the package version is pinned.3h 5mResolved
May 18, 2026Billy AI Assistant is down.We’ve recently refactored our internal API’s to have a more consistent signature. One of the old API signatures was used internally by Billy’s server and was not tested properly. Billy Service relies on that API…-61 minResolved
Jan 9, 2026We are experiencing Slowness in the ApplicationThe issue has been resolved. We're back to full performance.1h 11mResolved
Nov 18, 2025Login page is unavailable and application may not load as expectedThis incident has been resolved.2h 19mResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Finout incident opens instead, at the point where knowing still changes what you do.

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How to Read This Finout Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Finout acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Finout outage in this window ran 5h 15m, against a mean recovery of 1h 29m. If you depend on Finout in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.