Flutterwave Outage History
200 incidents recorded over the last 365 days, 159 of them resolved, 2 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Flutterwave Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 14, 2026 | [Scheduled Maintenance] – Flutterwave for Business (F4B) Platform, November 14, 2026.Please be informed that scheduled maintenance will be carried out on our Flutterwave for Business (F4B) platform on Saturday, November 14, 2026, from 10:00 PM to 12:00 AM UTC (Sunday, November 15). During this period… | 2h 0m | Scheduled |
| Nov 5, 2026 | [UGX] Service Maintenance: EcoBank UGX Payouts – 5 to 9 November 2026Please be informed that a scheduled maintenance by our banking partner, EcoBank Uganda, will affect UGX bank payouts in Uganda from Thursday, 5 November 2026, at 3:00 PM UTC to Monday, 9 November 2026, at 07:00 AM… | 88h 0m | Scheduled |
| Nov 4, 2026 | Service Restored: Temporary Collections Disruption Across Selected Payment RailsDear Valued Merchant, Earlier today, you may have experienced temporary disruptions with collections across selected payment rails due to an internal issue. The affected services have since been fully restored, and all… | 0 min | Resolved |
| Nov 3, 2026 | [KES] Service Restored: Temporary Interruption in Payout ProcessingWe are pleased to confirm that KES payouts are now processing normally following the earlier service disruption. Our team will continue to monitor closely to ensure payouts remain stable. We apologize for any… | 30 min | Resolved |
| Nov 2, 2026 | [NGN] Service Restored: Processing Delays on Card PaymentsDear Valued Merchant, You may have experienced delays with some card payments earlier today, with certain transactions remaining pending. Normal card processing has since resumed. Our team is continuing to monitor the… | 0 min | Resolved |
| Nov 2, 2026 | Service Restored: Temporary Interruption in Payment ProcessingDear Valued Merchant, You may have experienced delays or intermittent failures with some payments and payouts earlier today. Normal processing has since resumed, and our team is continuing to monitor to ensure… | 0 min | Resolved |
| Nov 2, 2026 | [KES] Service Restored: Temporary Interruption in PayoutsWe are pleased to confirm that KES payout processing has returned to normal. Payouts are now being processed as expected. Our team will continue to monitor the service closely to ensure ongoing stability. We apologize… | 24h 22m | Resolved |
| Nov 1, 2026 | Scheduled Maintenance Notice | 1st November, 2026The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 31, 2026 | [NGN] Service Restored: Temporary Interruption in Card Payment ProcessingWe are pleased to confirm that the earlier disruption to card payments has been resolved. Card transactions are now being processed normally. We are continuing to monitor closely to make sure services remain… | 38 min | Resolved |
| Oct 31, 2026 | [NGN] Service Restored: Temporary Interruption in Card Payment ProcessingRecipient account verification has been restored, and you can once again confirm recipient account details before sending transfers. Our team is continuing to monitor the service to ensure it remains stable. We… | 2 min | Resolved |
| Oct 30, 2026 | [NGN] Service Restored: Temporary Interruption in Recipient Account VerificationRecipient account verification has been restored, and you can once again confirm recipient account details before sending transfers. Our team is continuing to monitor the service to ensure it remains stable. We… | 15h 29m | Resolved |
| Oct 30, 2026 | [XAF] Service Alert: Orange Cameroon Collections and Payouts DisruptionDear Valued Merchant, We are currently experiencing a disruption affecting Orange Cameroon, which may prevent some customers from successfully completing transactions. This may impact your ability to receive payments… | — | Investigating |
| Oct 29, 2026 | [EGP] Service Restored: Temporary Interruption in Incoming PaymentsWe are pleased to confirm that incoming payments in EGP are once again being processed normally following the earlier service disruption. We are continuing to monitor closely to make sure everything remains… | 8h 45m | Resolved |
| Oct 29, 2026 | Scheduled Maintenance Notice | 29th October, 2026Please be advised that the scheduled maintenance for Flutterwave MFB services has been rescheduled to Sunday, November 1, 2026, from 21:00 to 23:00 UTC. We apologize for the change and appreciate your understanding and… | 2h 0m | Scheduled |
| Oct 29, 2026 | [NGN] Service Restored: Payout Processing ResumedWe are pleased to confirm that wallet balances are displaying again and payouts can now be initiated as normal. Exchange rate lookups have also returned to normal. Your funds remained safe throughout, and your balance… | 1h 18m | Resolved |
| Oct 29, 2026 | [NGN] Service Restored: Issue with PayoutsDear Valued Merchant, You may have experienced some NGN payouts showing as pending earlier due to a temporary connectivity issue. The service is now stable and payouts are processing successfully. Pending payouts will… | 0 min | Resolved |
| Oct 28, 2026 | Service Restored: Processing Delays on Selected Payment MethodsWe are pleased to inform you that the issue affecting collections across selected payment channels has been fully resolved, and all services are now operating normally. We sincerely apologize for the inconvenience this… | 7h 30m | Resolved |
| Oct 28, 2026 | [USD] Service Restored: Card PaymentsWe are pleased to confirm that USD card payments are once again being processed normally following the earlier service disruption. We are continuing to monitor closely to make sure everything remains stable. Thank you… | 34h 19m | Resolved |
| Oct 28, 2026 | [XAF] Service Restored: Mobile Money Transactions AffectedMobile money transactions involving Orange Money have returned to normal following the earlier disruption. Transfers are working as expected, and we continue to monitor the service. We apologize for the disruption and… | 10h 48m | Resolved |
| Oct 28, 2026 | [GHS] Service Restored: Mobile Money Payouts AffectedGHS mobile money payouts to MTN wallets have returned to normal following the earlier disruption. Payouts are processing as expected, and we continue to monitor the service. We apologize for the disruption and… | 31h 17m | Resolved |
| Oct 28, 2026 | [ZAR] Service Restored: Flash Voucher Payments AffectedZAR payments made with Flash vouchers have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service. We apologize for the disruption and… | 2h 5m | Resolved |
| Oct 27, 2026 | [UGX] Service Restored: Mobile Money PaymentsUGX Airtel Mobile Money payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and… | 1h 28m | Resolved |
| Oct 27, 2026 | Service Restored: Settlement Report Downloads Failing on F4B DashboardThe issue affecting the download of settlement reports from the Flutterwave (F4B) dashboard has been resolved. You can now access and download your reports as usual. We apologize for the inconvenience and appreciate… | 43h 27m | Resolved |
| Oct 27, 2026 | [KES] Service Restored: Issue with PayoutsKES payouts have returned to normal following the earlier disruption affecting Jambopay. Processing is working as expected, and we continue to monitor the service. We apologize for the disruption and appreciate your… | 11h 14m | Resolved |
| Oct 27, 2026 | [NGN] Service Restored: Card Payments AffectedNGN card payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your… | 19 min | Resolved |
| Oct 27, 2026 | [NGN] Service Restored: Disruption on USSD PaymentsNormal service has resumed and we are continuing to monitor to ensure everything remains stable. We apologize for the disruption and appreciate your patience and understanding. | 2 min | Resolved |
| Oct 26, 2026 | Service Restored: Disruptions Affecting Multiple Payment ServicesDear Valued Merchant, You may have experienced failed or incomplete payments and payouts earlier on several payment methods, including card and mobile money, due to a temporary service disruption. The issue has since… | 0 min | Resolved |
| Oct 25, 2026 | [NGN] Service Restored: Card Payments FailingNGN card payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your… | 7h 16m | Resolved |
| Oct 24, 2026 | [GHANA] Scheduled Maintenance: Mobile Money ServiceThe scheduled maintenance has been completed. | 12h 0m | Scheduled |
| Oct 23, 2026 | [NGN] Service Alert: New Account Creation AffectedWe are pleased to inform you that new account creation and payout sub-account generation have returned to normal and is working as expected. We apologize for the disruption to your business and appreciate your patience. | 66h 14m | Resolved |
| Oct 23, 2026 | [EGP] Service Restored: Payments AffectedDear Valued Merchant, You may have experienced failed or incomplete EGP payments earlier due to a temporary disruption affecting FawryPay. The issue has since been resolved and normal processing has resumed. We… | 0 min | Resolved |
| Oct 23, 2026 | [XAF] Service Restored: Mobile Money Payments and Payouts AffectedNormal service has resumed for XAF mobile money payments and payouts after the earlier disruption. We are continuing to monitor the service to ensure it remains stable. We apologize for the disruption and appreciate… | 71h 46m | Resolved |
| Oct 22, 2026 | Scheduled System Maintenance on MTN GhanaThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Oct 22, 2026 | Scheduled Maintenance: NGN Bank Transfer ServicesThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 22, 2026 | [XOF] Service Restored: InTouch Payments AffectedNormal service has resumed for XOF payments made through InTouch. We will continue to monitor the service to ensure payments keep processing as expected. We apologize for the disruption and appreciate your patience and… | 92h 40m | Resolved |
| Oct 21, 2026 | Service Alert: Multi-Currency Onboarding UnavailableDear Valued Merchant, Please be informed that Multi-Currency onboarding is temporarily unavailable for new sign-ups. As a result, the Balance tab will not be accessible to new users during this period. For merchants… | — | Investigating |
| Oct 21, 2026 | [GHS] Service Restored: Payments through FBN AffectedGHS payments through FBN have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate… | 23h 43m | Resolved |
| Oct 21, 2026 | [NGN] Service Restored: Bank Transfer Payments AffectedNormal service has resumed for NGN bank transfers after the earlier disruption. We will continue to monitor the service to ensure it remains stable. We apologize for the disruption and appreciate your patience and… | 44h 1m | Resolved |
| Oct 20, 2026 | [ZAR] Service Restored: Flash Voucher Payments AffectedNormal service has resumed for ZAR Flash voucher payments after the earlier disruption. We are continuing to monitor closely to ensure payments keep processing smoothly. We apologize for the disruption and appreciate… | 16 min | Resolved |
| Oct 19, 2026 | Service Maintenance Notification: Temporary MTN Mobile Money Downtime Affecting Merchant OperationsThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Oct 19, 2026 | Scheduled Maintenance Notice: MTN UgandaThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Oct 19, 2026 | [NGN] Service Restored: Card Payments AffectedNGN card payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your… | 40 min | Resolved |
| Oct 19, 2026 | NGN] Service Restored: Bank Transfer Payment DelaysNormal service has resumed for NGN payments received through Wema Bank virtual accounts. Name verification and payment notifications are no longer delayed, and we will keep monitoring to ensure continued stability. We… | 2h 22m | Resolved |
| Oct 19, 2026 | [KES] Service Restored: Payments UnavailableNormal service has resumed for KES payments after the earlier disruption. Payments are processing as expected, and we will keep monitoring to ensure continued stability. We apologize for the disruption and appreciate… | 7h 49m | Resolved |
| Oct 19, 2026 | [KES] Service Restored: Payments UnavailableNormal service has resumed for KES payments after the earlier disruption. Payments are processing as expected, and we will keep monitoring to ensure continued stability. We apologize for the disruption and appreciate… | 7h 49m | Resolved |
| Oct 19, 2026 | [NGN] Service Restored: POS Agent Payouts UnavailablePayouts from POS agent accounts have resumed, and agents can once again transfer funds out of their accounts. We continue to monitor the service closely. If you still experience any difficulty, please contact Support… | 69h 4m | Resolved |
| Oct 19, 2026 | [NGN] Service Restored: Bank Transfers AffectedNormal service has resumed for NGN bank transfers after the earlier disruption. We will continue to monitor the service to ensure it remains stable. We apologize for the disruption and appreciate your patience and… | 25h 54m | Resolved |
| Oct 19, 2026 | [GHS] Service Restored: Bank Transfer PaymentsThe generation of dynamic and static accounts for GHS bank transfer payments has returned to normal following the earlier disruption. You can now create these accounts as expected, and we continue to monitor the service… | 2h 52m | Resolved |
| Oct 18, 2026 | [NGN] Service Restored: Payments AffectedThe issue affecting the creation of account details for receiving payments through Zenith Bank has been resolved. Normal service has resumed, and we continue to monitor closely. We apologize for the disruption and… | 11h 15m | Resolved |
| Oct 18, 2026 | Service Restored: Mobile Money Payments AffectedMobile money payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your… | 12h 53m | Resolved |
| Oct 17, 2026 | [GHS] Service Restored: Mobile Money Payouts AffectedNormal service has resumed for GHS mobile money payouts after the earlier disruption. We are continuing to monitor the service to ensure it remains stable. We're sorry for the inconvenience and thank you for bearing… | 25 min | Resolved |
| Oct 16, 2026 | Emergency Maintenance Tonight | 09:00 PM–11:00 PM UTCThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 16, 2026 | [KES] Service Restored: Payments AffectedNormal service has resumed for KES payments after the earlier disruption. We are continuing to monitor closely to ensure payments keep processing as expected. We're sorry for the inconvenience and thank you for bearing… | 3 min | Resolved |
| Oct 16, 2026 | [USD] Service Restored: Card PaymentsUSD card payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your… | 3h 17m | Resolved |
| Oct 16, 2026 | [NGN] Service Restored: Bank Transfer Payments AffectedNormal service has resumed for NGN Wema Bank transfer payments, including recipient name verification and transaction notifications. We will keep monitoring to ensure things remain stable. We're sorry for the… | 33h 12m | Resolved |
| Oct 16, 2026 | Service Restored: Balance HistoryDear Valued Merchant, Balance history is now displaying normally on Flutterwave for Business. We apologize for the inconvenience and appreciate your patience. Affected Services: Affected Markets: Global | 42 min | Resolved |
| Oct 16, 2026 | [GHS] Service Restored: SMS OTP Delivery AffectedSMS OTP delivery for GHS transactions has returned to normal following the earlier disruption. Payments requiring an OTP are processing as expected, and we continue to monitor the service closely. We apologize for the… | 6h 33m | Resolved |
| Oct 15, 2026 | Service Maintenance Notice: Scheduled Maintenance on MTN (Nsano) Mobile Money Ghana, 15th October 2026The scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Oct 15, 2026 | Service Restored: Login UnavailableLogin to F4B on web and mobile has returned to normal following the earlier disruption. You can now access your account as usual, and we continue to monitor the service closely. We apologize for the disruption and… | 15h 55m | Resolved |
| Oct 15, 2026 | Service Alert: Bank Transfer Payment Notifications DelayedNotifications for bank transfer payments have returned to normal. All delayed notifications have been delivered, new payments are being confirmed in real time. We apologize for the disruption and appreciate your… | 56 min | Resolved |
| Oct 14, 2026 | Scheduled System Maintenance: Wednesday, October 14, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Oct 14, 2026 | [USD] Service Restored: Card PaymentsUSD card payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and appreciate your… | 6h 50m | Resolved |
| Oct 13, 2026 | Service Alert: Payouts Resumed, Other Currencies PausedWe are pleased to confirm that XOF, XAF, ZAR, MWK and EGP are back online. We sincerely apologize for the impact and thank you for your continued understanding. | 35h 5m | Resolved |
| Oct 13, 2026 | Scheduled System Maintenance: Tuesday, October 13, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 13, 2026 | Service Restored: Dashboard LoginLogin access to the F4B Dashboard has been restored and the dashboard is working as expected. We continue to monitor the service closely. We apologize for the disruption and appreciate your patience and… | 22 min | Resolved |
| Oct 13, 2026 | [GHS] Service Restored: Mobile Money Payments AffectedMobile money (Telecel) payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and… | 28h 25m | Resolved |
| Oct 13, 2026 | Service Restored: Mobile Money PaymentsMobile money and USSD payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and… | 3h 52m | Resolved |
| Oct 13, 2026 | Service Restored: Mobile Money PaymentsMobile money and USSD payments have returned to normal following the earlier disruption. Payments are processing as expected, and we continue to monitor the service closely. We apologize for the disruption and… | 3h 52m | Resolved |
| Oct 13, 2026 | Service Restored: Balances on Send and F4BBalances are now displaying again on the Send and F4B applications following the earlier disruption. Normal service has resumed, and we continue to monitor closely. We apologize for the inconvenience and appreciate… | 4h 58m | Resolved |
| Oct 12, 2026 | Scheduled Maintenance: Infrastructure Security Upgrade | Monday, October 12, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 12, 2026 | [NGN] Service Restored: Payouts DelayedNormal service has resumed for NGN payouts, and payouts are now processing as expected. We will continue to monitor the service to ensure it remains stable. We apologize for the inconvenience and thank you for bearing… | 14h 43m | Resolved |
| Oct 12, 2026 | [RWF] Service Restored: Mobile Money Payments and Payouts AffectedNormal service has resumed for RWF mobile money payments and payouts after the earlier disruption. We will continue to monitor the service to ensure it remains stable. We're sorry for the inconvenience and thank you… | 19h 34m | Resolved |
| Oct 11, 2026 | Service Alert: Temporary Dashboard Feature DisruptionThe reported dashboard issues have been resolved, and the affected features are now available. Please note that payout availability on certain corridors remains subject to a separate ongoing issue, as communicated on… | 78h 41m | Resolved |
| Oct 10, 2026 | Scheduled System Maintenance & Upgrade — Saturday, 10th October 2026Scheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 9, 2026 | Service Alert: Card Payments AffectedDear Valued Merchant, You may be unable to complete some USD and KES card payments because of an issue affecting one of our service providers. The provider has been notified, and we will keep you informed of… | 6 min | Resolved |
| Oct 9, 2026 | [USD] Service Restored: Card Payments AffectedNormal service has resumed for USD card payments after the earlier disruption. We will continue to monitor the service to ensure payments keep processing smoothly. We apologize for the inconvenience and thank you for… | 88h 39m | Resolved |
| Oct 8, 2026 | Service Restored: Delays Logging In to SendWe are pleased to inform you that the intermittent log in delay experienced on Send has been resolved. We apologize for the inconvenience and appreciate your understanding. | 18h 19m | Resolved |
| Oct 7, 2026 | [NGN] Service Restored: Card Payments AffectedWe are pleased to inform you that the issue with Interswitch has been successfully resolved. We are monitoring the situation closely to ensure continued stability. Thank you for your patience and understanding. | 18h 50m | Resolved |
| Oct 7, 2026 | [XAF] Service Restored: Orange Mobile Money Credit Payments UnavailableWe are pleased to inform you that the issue with Orange Money in Burkina Faso has been successfully resolved. Thank you for your patience and understanding. | 3h 42m | Resolved |
| Oct 7, 2026 | [NGN] Service Restored: Intermittent Payment Processing Disruption Through MTNWe are pleased to inform you that the intermittent disruption which affected some NGN payments through MTN has been successfully resolved. Thank you for your patience and understanding. | 3h 1m | Resolved |
| Oct 7, 2026 | [RWF] Service Restored: Disruption affecting MTN transactionsWe are pleased to inform you that the issue with MTN Rwanda has been successfully resolved. Thank you for your patience and understanding. | 27h 2m | Resolved |
| Oct 6, 2026 | [XAF] Service Alert: Disruption Affecting Mobile Money CollectionsWe are pleased to inform you that the disruption which affected some XAF Mobile Money collections through Orange Money Cameroun has been successfully resolved. Thank you for your patience and understanding | 22 min | Resolved |
| Oct 6, 2026 | [NGN] Service Restored: Disruption Affecting Card PaymentsWe are pleased to inform you that the disruption which affected some NGN card payments preventing transactions from completing successfully has been resolved. Thank you for your patience and understanding | 19h 43m | Resolved |
| Oct 6, 2026 | Scheduled Maintenance on MTN Rwanda – 6th October 2026Please be informed of a planned maintenance activity by our service provider, MTN Rwanda, on Tuesday, 6th October 2026, from 12:00 AM to 3:00 AM UTC. During this window, Mobile Money transactions may be temporarily… | 3h 0m | Scheduled |
| Oct 2, 2026 | Service Restored: Issue with Refunds InitiationWe are pleased to inform you that the issue with refund initiation on F4B has been resolved. Thank you for your patience and understanding | 135h 49m | Resolved |
| Oct 2, 2026 | [NGN] Service Restored: Disruption Affecting NGN PayoutsWe are pleased to inform you that the disruption which affected some NGN payouts through NIBSS has been successfully resolved. Thank you for your patience and understanding. | 59h 36m | Resolved |
| Oct 1, 2026 | Scheduled Maintenance on MTN Mobile Money (Nsano) – GhanaThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Oct 1, 2026 | [NGN] Service Restored: Disruption on NGN Card Collections through InterswitchWe are pleased to inform you that the disruption affecting NGN card collections through Interswitch has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and appreciate… | 19h 18m | Resolved |
| Oct 1, 2026 | [NGN] Service Restored: Intermittent Card Transaction DisruptionsDear Valued Merchant, You may have experienced intermittent disruptions affecting some NGN card transactions earlier today, resulting in some transactions failing. The issue has since been resolved and normal service… | 0 min | Resolved |
| Sep 30, 2026 | Scheduled Maintenance Notice | 30 September 2026The scheduled maintenance has been completed. | 1h 30m | Scheduled |
| Sep 30, 2026 | [USD] Service Restored: Reduced Success Rate on Card PaymentsThis incident has been resolved. | 64h 21m | Resolved |
| Sep 29, 2026 | Scheduled Maintenance Notice: Mobile Money Ghana Processing Optimization – Sept 29, 2026The scheduled maintenance has been completed. | 1h 30m | Scheduled |
| Sep 26, 2026 | Scheduled Maintenance Notice – EUR SEPA Instant ServicesThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Sep 25, 2026 | [XOF] Service Restored: Disruption on Collections through InTouchWe are pleased to inform you that the disruption affecting XOF collections through InTouch has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and appreciate your… | 16h 18m | Resolved |
| Sep 25, 2026 | [EGP] Service Restored: Fawry Pay CollectionsDear Valued Merchant, You may have experienced disruptions with EGP collections through Fawry Pay earlier. We are pleased to inform you that the issue has been resolved and normal service has been restored. We… | 0 min | Resolved |
| Sep 24, 2026 | Issue with MTN Rwanda, 24th September 2026We are pleased to inform you that the disruption which affected some RWF Mobile Money payments through MTN Rwanda has been successfully resolved. We apologize for the inconvenience experienced and appreciate your… | 19h 16m | Resolved |
| Sep 24, 2026 | [NGN] Service Restored: Disruption on NGN Card Collections through InterswitchWe are pleased to inform you that the disruption affecting NGN card collections through Interswitch has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and appreciate… | 6h 38m | Resolved |
| Sep 23, 2026 | [Scheduled Maintenance Notice] Platform Security Update — Wednesday, September 23, 2026The scheduled maintenance has been completed. | 1h 30m | Scheduled |
| Sep 23, 2026 | [NGN] Service Restored: Issue with Flutterwave MFB Recipient Verification and NotificationsWe are pleased to inform you that the disruption affecting recipient name verification and transaction notifications for NGN payments has been resolved, and normal service has been restored. We apologize for the… | 5h 20m | Resolved |
| Sep 23, 2026 | [NGN] Service Restored: Disruption on NGN Card Collections through InterswitchWe are pleased to inform you that the disruption affecting NGN card collections through Interswitch has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and appreciate… | 23h 15m | Resolved |
| Sep 23, 2026 | [XOF] Service Restored: Mobile Money CollectionsDear Valued Merchant, You may have experienced a disruption affecting XOF Mobile Money collections through Orange in Burkina Faso, which may have prevented some transactions from completing successfully. The issue has… | 0 min | Resolved |
| Sep 22, 2026 | [Scheduled Maintenance Notice] Network Security Maintenance – Tuesday, September 22, 2026Please note that the scheduled maintenance planned for tonight, Tuesday, 22 September 2026, from 10:00 PM to 11:30 AM UTC has been rescheduled to a later date. A new date and maintenance window will be communicated in… | 1h 30m | Scheduled |
| Sep 22, 2026 | Scheduled Maintenance on Clear Junction – 22 September 2026The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 22, 2026 | [GHS] Service Restored: MTN Mobile Money ServiceWe are pleased to inform you that the intermittent disruption affecting GHS collections and payouts through MTN Mobile Money has been resolved, and normal service has been restored. We apologize for the inconvenience… | 13h 0m | Resolved |
| Sep 22, 2026 | [NGN] Service Alert: Delayed Transaction NotificationsDear Valued Merchant, You may have experienced delays in receiving transaction notifications for some NGN collections through Cashconnect. The issue has been resolved, and normal service has been restored. We… | 0 min | Resolved |
| Sep 21, 2026 | Planned Maintenance: WorldPay Gateway Intermittent DisruptionsThe scheduled maintenance has been completed. | 41h 0m | Scheduled |
| Sep 20, 2026 | [EU] Service Alert: Disruption Affecting Card PaymentsWe are pleased to inform you that the disruption affecting card payments across multiple currencies has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and appreciate… | 13h 52m | Resolved |
| Sep 20, 2026 | Service Alert: Intermittent Send Login and Transfer IssuesWe are pleased to inform you that the disruption affecting Send login, transfers, and profile information has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and… | 8h 18m | Resolved |
| Sep 20, 2026 | [NGN] Service Alert: Disruption Affecting Interswitch Card TransactionsWe are pleased to inform you that the disruption affecting NGN card transactions through Interswitch has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and… | 15h 6m | Resolved |
| Sep 20, 2026 | Service Alert: Disruption Affecting Send Login and TransfersWe are pleased to inform you that the disruption affecting Send login, transfers, and profile information has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and… | 1h 4m | Resolved |
| Sep 19, 2026 | Planned Maintenance – MTN Uganda Mobile Money ServicesThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Sep 19, 2026 | Scheduled Maintenance: Interswitch (NGN) | 19th–20th September 2026The scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Sep 19, 2026 | [GHS] Service Alert: Disruption Affecting GHS Account GenerationWe are pleased to confirm that the issue affecting GHS account generation through FirstBank has been resolved, and normal account generation has resumed. We apologize for the inconvenience experienced and appreciate… | 20h 19m | Resolved |
| Sep 18, 2026 | [GHS] Service Restored: Mobile Money PaymentsWe are pleased to inform you that the disruption affecting GHS Mobile Money payments through Nsano has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and appreciate… | 37 min | Resolved |
| Sep 18, 2026 | [XOF] Service Alert: Disruption on XOF Mobile Money Collections through OrangeWe are pleased to inform you that the disruption affecting some XOF Mobile Money collections through Orange in Senegal has been successfully resolved. Thank you for your patience and understanding. Affected Services… | 12h 19m | Resolved |
| Sep 18, 2026 | [NGN] Service Restored: Card TransactionsDear Valued Merchant, You may have experienced disruptions affecting NGN card transactions through Interswitch earlier. The issue has since been resolved, and normal card transaction processing has been restored. We… | 0 min | Resolved |
| Sep 18, 2026 | [EGP] Service Restored: Disruption on EGP Collections through FawryPayDear Valued Merchant, You may have experienced disruptions affecting transactions through FawryPay earlier. We are pleased to confirm that the issue has been resolved and normal service has been restored, with… | 0 min | Resolved |
| Sep 18, 2026 | [NGN] Service Restored: Disruption on USSD NGN Collections through CoralPayWe are pleased to inform you that the disruption affecting USSD NGN collections through CoralPay has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and appreciate… | 2h 53m | Resolved |
| Sep 17, 2026 | Scheduled Maintenance Notice: Temporary Interruption to USSD PaymentsPlease note that the scheduled maintenance on our USSD payment infrastructure could not be completed at this time. The exercise has been rescheduled, and we will communicate the new date and time. Thank you for your… | 1h 30m | Scheduled |
| Sep 17, 2026 | [Kenya] Service Maintenance Notice: JamboPay ServicesJamboPay will undergo urgent maintenance on Thursday, 17 September 2026, from 21:00 to 21:10 UTC. During this 10-minute window, JamboPay transactions will be temporarily unavailable, which may prevent customers from… | 1h 0m | Scheduled |
| Sep 17, 2026 | [XOF] Service Restored: Disruption on XOF Mobile Money Collections through InTouchWe are pleased to inform you that the disruption which affected some XOF Mobile Money collections through InTouch has been successfully resolved. We apologize for the inconvenience experienced and appreciate your… | 157h 31m | Resolved |
| Sep 17, 2026 | [XOF] Service Restored: Disruption on XOF Collections through InTouch SenegalWe are pleased to inform you that the disruption affecting XOF collections through InTouch in Senegal has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and… | 13h 16m | Resolved |
| Sep 17, 2026 | [XOF] Service Alert: Disruption on XOF Mobile Money Collections through InTouchDear Valued Merchant, We are currently experiencing a disruption affecting some XOF Mobile Money collections through InTouch, which may prevent transactions from completing successfully. Our team is actively working… | 4 min | Resolved |
| Sep 17, 2026 | Service Restored: Payouts and Stablecoin OnboardingWe are pleased to inform you that the disruption affecting F4B payout processing and stablecoin onboarding has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and… | 7h 0m | Resolved |
| Sep 17, 2026 | [NGN] Service Restored: Card Payment DisruptionDear Valued Merchant, You may have experienced difficulties processing some card payments earlier due to a disruption affecting our card payment service through Interswitch, which resulted in a higher-than-usual number… | 0 min | Resolved |
| Sep 17, 2026 | [NGN] Service Restored: Disruption on NGN Collections through WEMA BankWe are pleased to inform you that the disruption affecting NGN collections through WEMA Bank has been resolved, and normal service has been restored. We apologize for the inconvenience experienced and appreciate your… | 3h 37m | Resolved |
| Sep 16, 2026 | Scheduled Maintenance on Mobile Money GhanaThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 16, 2026 | Scheduled Maintenance on MTN Mobile Money GhanaThe scheduled maintenance has been completed. | -1140 min | Scheduled |
| Sep 16, 2026 | Scheduled System Maintenance on Jambopay KESThe scheduled maintenance has been completed. | 10 min | Scheduled |
| Sep 16, 2026 | [ZAR] Service Restored: Capitec Payments Experiencing TimeoutsWe are pleased to inform you that the issue with capitec has been successfully. Thank you for your patience and understanding. Affected Services: Affected Markets: South Africa | 3h 11m | Resolved |
| Sep 16, 2026 | [ZAR] Service Restored: Flash Voucher PaymentsDear Valued Merchant, You may have experienced difficulties processing Flash Voucher payments in South Africa earlier due to a service disruption affecting the payment service. The issue has since been resolved, and… | 0 min | Resolved |
| Sep 15, 2026 | GHS - Bank Transfer Notification DelaysWe are pleased to inform you that the notification delays affecting some GHS bank transactions have now been resolved. Normal service has been restored, and transactions should process and reflect as expected. We… | 15 min | Resolved |
| Sep 15, 2026 | [XOF] Service Restored: Customer Payments AffectedWe are pleased to inform you that the issue with OrangeMoney Burkina Faso has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Burkina Faso | 23h 57m | Resolved |
| Sep 14, 2026 | [Ghana] Service Restored: Mobile Money Transaction DelaysWe are pleased to inform you that the issue affecting collections and payouts on Mobile Money Ghana has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets… | 28 min | Resolved |
| Sep 14, 2026 | [Cameroon] Service Restored: Orange Money disruption affecting paymentsWe are pleased to inform you that the issue with Orange Cameroon has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Cameroun | 49h 23m | Resolved |
| Sep 14, 2026 | Service Alert: System Email Delivery DisruptionWe are pleased to inform you that the disruption affecting the delivery of email notifications across the F4B, and Send platforms has been successfully resolved. Our engineering team will continue monitoring the… | 42 min | Resolved |
| Sep 13, 2026 | Scheduled Maintenance on Mobile Money UgandaThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 11, 2026 | [RESTORED] Service Alert: Issue with Send Login and NGN Card CollectionDear Valued Merchant, We are writing to inform you the service disruptions affecting Send Mobile Login and NGN Card Collections have been fully resolved. Customers can now log in to the Send mobile app and process… | 0 min | Resolved |
| Sep 11, 2026 | [EGYPT] Service Alert: Service Disruption on Collections RestoredDear Valued Merchants, We experienced a service disruption with collections and bills payment on our Egypt rail. Services have been fully restored and all collections are now processing as expected. We sincerely… | 0 min | Resolved |
| Sep 10, 2026 | Scheduled Maintenance - Service Update & Potential InterruptionThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 10, 2026 | [Global] Service Alert: Processing Delay on USD Card PayoutsWe are please to inform you this issue has been resolved Thank you for your patience and understanding | 2 min | Resolved |
| Sep 10, 2026 | [KENYA] Service Alert: Service Disruption on KES PayoutWe are pleased to inform you this issue has been resolved Thank you for your patience and understanding | 2h 38m | Resolved |
| Sep 9, 2026 | [RESOLVED] Service Alert: MTN Rwanda (Collections & Payouts)Dear Valued Merchants, Please be informed we experienced a brief service disruption on MTN Rwanda which impacted Collections and Payouts, this has been fully resolved. We sincerely apologize for any inconvenience… | 0 min | Resolved |
| Sep 9, 2026 | [Restored] Service Alert: Ghana CollectionsDear Valued Merchants, We had an issue on September 8, 2026, that impacted collections in Ghana through Nsano. This issue has now been fully resolved, and all related services are back to normal operations. Thank you… | 0 min | Resolved |
| Sep 8, 2026 | [Zambia] Service Restored: Mobile Money Collections & PayoutsDear Valued Merchants, The service disruption affecting Mobile Money collections and payouts in Zambia has been fully resolved. We sincerely apologize for any inconvenience caused and appreciate your patience and… | 44 min | Resolved |
| Sep 8, 2026 | [Rwanda] Service Restored: Service disruption affecting Mobile MoneyDear Valued Merchant, Please be informed that we experienced a temporary service disruption on MTN Rwanda, which impacted collections and payouts on the rail. This has been successfully resolved and all services on… | 0 min | Resolved |
| Sep 7, 2026 | [Service Restored]: Zambia Mobile Money Collections & PayoutsDear Valued Merchant, We experienced a service downtime on the Zynle Zambia rail affecting Mobile Money collections and payouts. The issue has now been fully resolved, and all services are back to normal processing… | 0 min | Resolved |
| Sep 4, 2026 | [GHS] Service Restored: FirstBank GHS Account Creation DisruptionWe are pleased to inform you that the issue affecting the creation of GHS virtual accounts for Pay With Bank Transfer has been resolved. All services are back to normal operation. We apologize for any inconvenience… | 2h 46m | Resolved |
| Sep 4, 2026 | [GHS] Service Alert: FirstBank GHS Account Creation DisruptionDear Valued Merchant, Some merchants may currently be unable to create GHS virtual accounts for Pay With Bank Transfer (PWBT). The issue has been escalated to the affected service provider, and we are awaiting further… | 9 min | Resolved |
| Sep 4, 2026 | ZAR Payments – Service Restored, 3rd September 2026Dear Valued Merchant, Some merchants may have experienced difficulties processing ZAR payments, resulting in unsuccessful or delayed transactions. The issue was traced to a disruption with our service provider and has… | 0 min | Resolved |
| Sep 4, 2026 | [USD] Service Restored: Delays affecting USD transfersWe are pleased to inform you that the service disruption with USD transfers preventing some customers from completing transactions has been successfully resolved. Thank you for your patience and… | 4h 20m | Resolved |
| Sep 4, 2026 | [USD] Service Restored: Delays affecting USD transfersWe are pleased to inform you that the service disruption with USD transfers preventing some customers from completing transactions has been successfully resolved. Thank you for your patience and… | 5h 28m | Resolved |
| Sep 4, 2026 | [Rwanda] Service Restored: MTN Transaction IssuesWe are pleased to inform you that the disruption impacting RWF transactions has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Rwanda | 5h 9m | Resolved |
| Sep 4, 2026 | Service Restored: Disruption affecting card transactions and other servicesWe are pleased to inform you that the issues that affected card transactions and other services have been resolved. We are monitoring the situation closely to ensure continued stability. Thank you for your patience… | 6h 7m | Resolved |
| Aug 31, 2026 | Service Restored: Name Enquiry and Notification DisruptionWe are pleased to inform you that the disruption affecting Name Enquiry and Notification services has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets… | 6h 53m | Resolved |
| Aug 28, 2026 | [Cameroon] Service Restored: Intermittent Mobile Money Service DisruptionWe are pleased to inform you that the intermittent service disruption affecting Mobile Money in Cameroon has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected… | 12h 40m | Resolved |
| Aug 28, 2026 | [Cameroon] Service Restored: Intermittent Mobile Money Service DisruptionWe are pleased to inform you that the intermittent service disruption affecting Mobile Money in Cameroon has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected… | 12h 40m | Resolved |
| Aug 28, 2026 | [Senegal] Service Restored: Intermittent Orange Money Service DisruptionWe are pleased to inform you that the intermittent disruption affecting Mobile Money in Senegal has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets… | 13h 23m | Resolved |
| Aug 28, 2026 | [Senegal] Service Restored: Intermittent Orange Money Service DisruptionWe are pleased to inform you that the intermittent disruption affecting Mobile Money in Senegal has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets… | 13h 23m | Resolved |
| Aug 28, 2026 | [Ghana] Service Restored: Service Disruption Affecting Mobile Money PaymentsWe are pleased to inform you that the disruption affecting Mobile Money service in Ghana has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Ghana | 14h 13m | Resolved |
| Aug 27, 2026 | [Europe] Service Restored: Intermittent GBP Card Transaction FailuresWe are pleased to inform you that the intermittent disruption affecting GBP transactions has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Europe | 22h 31m | Resolved |
| Aug 27, 2026 | Issue with Fidelity PWBT Account Generation, 27th August 2026We are pleased to inform you that the issue with Fidelity account generation has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Nigeria | 53 min | Resolved |
| Aug 26, 2026 | StatusPage TestTest complete Affected Services: Affected Markets: Global | 4 min | Resolved |
| Aug 24, 2026 | Scheduled Maintenance – Mobile Money (MoMo) GhanaThe scheduled maintenance has been completed. | 1h 30m | Scheduled |
| Aug 24, 2026 | [Ghana] Service Restored: Delays with GHS SMS OTPsWe are pleased to inform you that the degradation affecting SMS OTP delivery for Ghanaian Cedi (GHS) transactions has been successfully resolved. Thank you for your patience and understanding. | 177h 2m | Resolved |
| Aug 20, 2026 | [Nigeria] Service Alert: Name Verification and NotificationsWe are pleased to inform you that the disruption affecting 9PSB name verification service has been successfully resolved. Thank you for your patience and understanding | 22h 12m | Resolved |
| Aug 20, 2026 | Service Alert: Payment Link GenerationThe issue affecting Payment Link processing has been resolved. Merchants can now complete payments through Payment Links as expected. We apologize for the disruption and appreciate your patience. | 55 min | Resolved |
| Aug 20, 2026 | [Nigeria] Service Alert: Issue with Name VerificationThe issue impacting recipient name verification has been successfully resolved. Thank you for your patience and understanding | 2h 58m | Resolved |
| Aug 17, 2026 | [Ghana] Service Alert: Intermittent Mobile Money Transaction DelaysWe are pleased to inform you that the intermittent disruption affecting Mobile Money transactions in Ghana has been successfully resolved. Thank you for your patience and understanding. | 2h 58m | Resolved |
| Aug 13, 2026 | Service Alert: Flutterwave for Business (F4B) - Issue with LoginWe are pleased to inform you that the disruption affecting F4B login has been successfully resolved. Thank you for your patience and understanding. | 1h 38m | Resolved |
| Aug 12, 2026 | [Kenya] Service Alert: Disruption Affecting KES TransactionsWe are pleased to inform you that the intermittent disruption affecting KES collections has been successfully resolved. Thank you for your patience and understanding. | 48 min | Resolved |
| Aug 12, 2026 | [Kenya] Service Alert: Disruption Affecting KES TransactionsWe are pleased to inform you that the intermittent disruption affecting KES collections has been successfully resolved. Thank you for your patience and understanding. | 1h 42m | Resolved |
| Aug 12, 2026 | [Nigeria] Service Alert: Fidelity Bank Service DisruptionWe are pleased to inform you that the disruption affecting Dynamic Account generation has been successfully resolved. Thank you for your patience and understanding. | 1h 0m | Resolved |
| Aug 11, 2026 | [Nigeria] Service Alert: Worldpay Transaction DisruptionWe are pleased to inform you that the disruption affecting transactions processed through Worldpay has been successfully resolved. Thank you for your patience and understanding. | 87h 52m | Resolved |
| Aug 10, 2026 | Nigeria Service Alert: Issue with Name Enquiry ServiceWe are pleased to infor you that the disruption affecting some transactions in Nigeria has been successfully resolved. Thank you for your patience and understanding. | 15h 23m | Resolved |
| Aug 10, 2026 | [Rwanda] Service Alert: MTN Payment DisruptionWe are pleased to inform you that the disruption affecting collections payments through MTN Rwanda has been successfully resolved. Thank you for your patience and understanding. | 7h 6m | Resolved |
| Aug 7, 2026 | [Uganda] Service Alert: MTN Service DisruptionWe are pleased to inform you that that issue affecting MTN Uganda has been successfully resolved. Thank you for your patience and understanding. | 1h 43m | Resolved |
| Aug 7, 2026 | [Cameroon] Service Alert: Disruption Affecting CollectionsWe are pleased to inform you that the issue affecting MTN collections in Cameroon has been successfully resolved. Thank you for your patience and understanding. | 3h 15m | Resolved |
| Aug 7, 2026 | [Burkina Faso] Service Alert: InTouch (Orange Money) Service DisruptionWe are pleased to inform you that the disruption impacting payment processing in Burkina Faso has been successfully resolved. Thank you for your patience and understanding. | 38 min | Resolved |
| Aug 6, 2026 | Scheduled Maintenance – Flutterwave for Business (F4B)The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 6, 2026 | [Ghana] Service Alert: Disruption Affecting Mobile Money PaymentsWe are pleased to inform you that the issue affecting payment processing for some merchants in Ghana has been successfully resolved. We are monitoring the situation closely to ensure continued stability. Thank you… | 29h 53m | Resolved |
| Aug 4, 2026 | [Ghana] Service Alert: GHS Pay With Bank Transfer (PWBT) Virtual Account CreationWe are pleased to inform you that the disruption affecting GHS Dynamic and Static Virtual Account (VAN) creation for Pay With Bank Transfer (PWBT) has been successfully resolved. Thank you for your patience and… | 17h 8m | Resolved |
| Aug 4, 2026 | [US] Service Alert: USD Card Transaction DisruptionWe are pleased to inform you that the disruption affecting USD Card transactions has been successfully resolved. Thank you for your patience and understanding . | 138h 40m | Resolved |
| Aug 4, 2026 | [Ghana] Service Alert: Disruption Affecting Mobile Money TransactionsWe are pleased to inform you that the disruption affecting Mobile Money transaction has been successfully resolved. Thank you for your patience and understanding. | 1h 36m | Resolved |
| Aug 3, 2026 | [Kenya] Service Alert: KES Payment DisruptionWe are pleased to inform you that the issue with KES transactions has been successfully resolved. Thank you for your patience and understanding | 2h 4m | Resolved |
| Jul 31, 2026 | Service Alert: Delayed Settlements on Flutterwave for Business (F4B)We are pleased to inform you that the issue affecting settlements on F4B has been successfully resolved. Thank you for your patience and understanding. | 7 min | Resolved |
| Jul 31, 2026 | [Cameroon] Service Alert: Disruption Affecting PayoutsThis incident has been resolved. | 170h 37m | Resolved |
| Jul 30, 2026 | Scheduled Maintenance on MTN GhanaThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Jul 30, 2026 | Scheduled Maintenance – Flutterwave for Business (F4B)Please note that this maintenance has been rescheduled. We apologize for the inconveniences caused. Thank you for your patience and understanding. | 1h 0m | Scheduled |
| Jul 30, 2026 | [Nigeria] Service Alert: NGN Transfer DelaysWe are pleased to inform you that the issue with NGN payouts has been successfully resolved. Thank you for your patience and understanding. | 41 min | Resolved |
| Jul 28, 2026 | [Nigeria] Service Alert: Flutterwave MFB Notification DelaysWe are pleased to inform you that the issue with transaction notification has been successfully resolved. Thank you for your patience and understanding. | 1h 23m | Resolved |
| Jul 28, 2026 | [Nigeria] Service Alert: Disruption Affecting NGN TransfersWe are pleased to inform you that the issue with NGN Payout (NIBSS) has been successfully resolved. Thank you for your patience and understanding. | 15h 22m | Resolved |
| Jul 28, 2026 | [Nigeria] Service Alert: Notification DelaysWe are pleased to inform you that the disruption affecting transaction notifications has been successfully resolved. Thank you for your patience and understanding. | 39 min | Resolved |
| Jul 28, 2026 | [Nigeria] Service Alert: Intermittent Card Transaction TimeoutsWe are pleased to inform you that the intermittent timeouts affecting card transactions has been successfully resolved. Thank you for your patience and understanding. | 5h 0m | Resolved |
| Jul 28, 2026 | [Kenya] Service Alert: Disruption Affecting KES TransactionsWe are pleased to inform you that the issue with KES transactions has been successfully resolved. Thank you for your patience and understanding. | 39 min | Resolved |
| Jul 25, 2026 | Scheduled Maintenance Notice – Planned Platform UpgradeThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 24, 2026 | [South Africa] Service Alert: Collection Service DisruptionDear Valued Merchant, Please be advised that the temporary disruption to Collection services in the South African corridor is now resolved. All systems are fully operational. | 23 min | Resolved |
| Jul 24, 2026 | [Nigeria] Service Restored: Name Enquiry Service DisruptionWe are pleased to inform you that the issue with Name Enquiry service has been successfully resolved. Thank you for your patience and understanding. | 18h 24m | Resolved |
| Jul 22, 2026 | Scheduled Maintenance Notice – Capitec PayThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jul 22, 2026 | [Nigeria] Service Alert: Delay in Transaction NotificationsWe are pleased to inform you that the disruption affecting transaction notifications has been successfully resolved. Thank you for your patience and understanding. | 145h 30m | Resolved |
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How to Read This Flutterwave Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Flutterwave acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Flutterwave outage in this window ran 7d 9h, against a mean recovery of 15h 18m. If you depend on Flutterwave in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.