Fourth Outage History
72 incidents recorded over the last 365 days, 15 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Fourth Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 5, 2026 | Adaco System Maintenance (US)Scheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Nov 2, 2026 | Adaco System Maintenance (EMEA/APAC)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 21, 2026 | Inventory System Maintenance (APAC)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 21, 2026 | Inventory System Maintenance (EMEA)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 20, 2026 | Inventory System Maintenance (US)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 14, 2026 | Recipe Menu Engineering System Maintenance (APAC)The scheduled maintenance has been completed. | 1h 30m | Scheduled |
| Oct 14, 2026 | Recipe Menu Engineering System Maintenance (EMEA)The scheduled maintenance has been completed. | 1h 30m | Scheduled |
| Oct 13, 2026 | Recipe Menu Engineering System Maintenance (US)The scheduled maintenance has been completed. | 1h 30m | Scheduled |
| Oct 10, 2026 | Critical Incident - Peoplematter - Users Unable to LoginThis incident has been resolved. | 60h 37m | Resolved |
| Oct 8, 2026 | Adaco System Maintenance (US)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 5, 2026 | Adaco System Maintenance (EMEA/APAC)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 1, 2026 | Critical Incident - Single Sign On - "Sorry, but we're having trouble signing you in.", ErrorThis incident has been resolved. | 23h 42m | Resolved |
| Sep 30, 2026 | FnB Platform Maintenance (EMEA)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 29, 2026 | Labour Productivity Platform Maintenance (APAC)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 29, 2026 | Labour Productivity Platform Maintenance (EMEA)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 24, 2026 | Recipe Menu Engineering Platform Maintenance (APAC)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 24, 2026 | Recipe Menu Engineering Platform Maintenance (US)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 24, 2026 | Recipe Menu Engineering Platform Maintenance (EMEA)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 22, 2026 | FnB Platform Database Tier MaintenanceThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Sep 22, 2026 | UK HR and Payroll PlatformThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Sep 22, 2026 | Purchase to Pay Platform Maintenance (US)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 22, 2026 | Purchase to Pay Platform Maintenance (EMEA)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 17, 2026 | Inventory Platform Maintenance (APAC)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 17, 2026 | Inventory Platform Maintenance (US)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 17, 2026 | Inventory Platform Maintenance (EMEA)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 16, 2026 | Adaco Platform Maintenance (APAC)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 16, 2026 | Scheduling (Labour Productivity) Platform Database Tier Update (APAC)The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 16, 2026 | Recipe Menu Engineering System Maintenance (APAC)The scheduled maintenance has been completed. | 1h 30m | Scheduled |
| Sep 16, 2026 | Singe Sign On Degraded Access Impacting Mobile AppsThis incident has been resolved. | 25h 38m | Resolved |
| Sep 16, 2026 | Adaco Platform Maintenance (US)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 16, 2026 | Recipe Menu Engineering System Maintenance (EMEA)The scheduled maintenance has been completed. | 1h 30m | Scheduled |
| Sep 16, 2026 | Scheduling (Labour Productivity) Platform Database Tier Update (EMEA)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 16, 2026 | Adaco Platform Maintenance (EMEA)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 15, 2026 | UK HR & Payroll Platform Maintenance (EMEA)Scheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Sep 15, 2026 | Recipe Menu Engineering System Maintenance (US)Scheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 30m | Scheduled |
| Sep 12, 2026 | P2 - HR & Team Hours - Disruption to ServiceWe are confident that our solution has resolved this incident. This will conclude the updates to the status page regarding this outage however a formal Incident Report will be posted here as soon as possible. We… | 5h 29m | Resolved |
| Sep 10, 2026 | Adaco System Maintenance (US)Scheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Sep 8, 2026 | Adaco System Maintenance (EMEA/APAC)Scheduled maintenance is currently in progress. We will provide updates as necessary. | -1320 min | Scheduled |
| Sep 4, 2026 | Fourth Email DisruptionMicrosoft, via X, stated 12 minutes ago, "We've applied the mitigations and confirmed the issue resolved after an extended period of monitoring. Further information is provided under EX1467029 in the admin center" No… | 3h 47m | Resolved |
| Sep 3, 2026 | ADVISORY - Fuego - Draw ErrorsThis incident has been resolved. | 13h 29m | Resolved |
| Sep 2, 2026 | Recipe Menu Engineering System Maintenance (APAC)Scheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 30m | Scheduled |
| Sep 2, 2026 | Inventory System Maintenance (APAC)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 2, 2026 | Inventory System Maintenance (EMEA)Scheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Sep 2, 2026 | Recipe Menu Engineering System Maintenance (EMEA)Scheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 30m | Scheduled |
| Sep 2, 2026 | FnB Platform Maintenance (EMEA)Scheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Sep 1, 2026 | Labour Productivity Platform Maintenance (APAC)Scheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Sep 1, 2026 | Inventory System Maintenance (US)Scheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Sep 1, 2026 | Recipe Menu Engineering System Maintenance (US)Scheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 30m | Scheduled |
| Sep 1, 2026 | Labour Productivity Platform Maintenance (EMEA)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 27, 2026 | Recipe Menu Engineering Platform Maintenance (APAC)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 27, 2026 | Recipe Menu Engineering Platform Maintenance (US)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 27, 2026 | Recipe Menu Engineering Platform Maintenance (EMEA)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 25, 2026 | Purchase to Pay Platform Maintenance (US)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 25, 2026 | Purchase to Pay Platform Maintenance (EMEA)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 21, 2026 | P1 - People System - Unable to LoginWe are confident that the issue has been resolved and customers are now able to login to People System. We apologise for this disruption to your service. | 1h 24m | Resolved |
| Aug 20, 2026 | Inventory Platform Maintenance (APAC)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 20, 2026 | Inventory Platform Maintenance (US)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 20, 2026 | Inventory Platform Maintenance (EMEA)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 19, 2026 | Adaco Platform Maintenance (APAC)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 19, 2026 | Adaco Platform Maintenance (US)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 19, 2026 | Adaco Platform Maintenance (EMEA)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 18, 2026 | UK HR & Payroll Platform Maintenance (EMEA)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 13, 2026 | P1 - Inventory - Unable to LoginThis incident has been resolved. | 77h 3m | Resolved |
| Aug 6, 2026 | Adaco System Maintenance (US)The scheduled maintenance has been completed. | 2h 30m | Scheduled |
| Aug 3, 2026 | Adaco System Maintenance (EMEA/APAC)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 1, 2026 | Scheduling (Labour Productivity) - Unable to access scheduling / standalone team hours portalsThis incident has been resolved. | 285h 34m | Resolved |
| May 28, 2026 | P1 - Single Sign On - Unable to Login to FourthThis incident has been resolved. | 186h 44m | Resolved |
| May 7, 2026 | P1 - Macromatix - Unable to LoginThis incident has been resolved. | 101h 49m | Resolved |
| Apr 15, 2026 | Customer Success Portal - Unable to Submit Customer RequestsThis incident has been resolved. | 25h 59m | Resolved |
| Mar 6, 2026 | Zendesk Security Update: Sign-in Now Required for Support RequestsThis incident has been resolved. | 3833h 18m | Resolved |
| Dec 19, 2025 | ADVISORY - Work Force Management - Release Note EmailsThis incident has been resolved. | 5686h 47m | Resolved |
| Nov 13, 2025 | P1 - FnB- Unable to LoginThis incident has been resolved. | 22h 31m | Resolved |
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How to Read This Fourth Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Fourth acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Fourth outage in this window ran 236d 22h, against a mean recovery of 6d 3h. If you depend on Fourth in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.