Is Fundraise Up Down?

The Salesforce incident has been resolved. However, affected organizations need to reconnect their Salesforce integration to resume data synchronization. All existing integration settings have been preserved, so no reconfiguration is necessary. To reconnect, please refer to our [integration documentation](https://fundraiseup.com/docs/integrations/), select your Salesforce integration (e.g., NPSP), and follow the connection instructions. We apologize for the disruption and appreciate your patience. --- [2026-10-23T08:59:05Z] (identified) Salesforce is currently experiencing an [incident](https://status.salesforce.com/incidents/20004512) that is preventing access tokens from being refreshed. As a result, some Salesforce connections have been automatically disconnected, and data synchronization is temporarily unavailable for affected accounts. We're closely monitoring the situation and will share the next steps for affected accounts once Salesforce resolves the incident. We will provide an update once the integrations have been restored.

This issue has been resolved. Recently received donations are now displaying normally in the Dashboard, and our team has confirmed that the platform is stable. The disruption was caused by a network connectivity problem within our infrastructure, which has since been resolved. Other platform functionality, including the Checkout Modal, Campaign Pages, and Elements, remained fully operational throughout the incident. We apologize for any inconvenience this may have caused. --- [2026-08-13T09:09:40Z] (monitoring) A fix has been deployed for the network connectivity issue that was preventing recently received donations from appearing in the Dashboard. Donation data is now displaying normally, and we are monitoring to confirm full stability. Other platform functionality, including the Checkout Modal and Campaign Pages, remained fully operational throughout. We will provide another update once we've confirmed the Dashboard is stable. --- [2026-08-13T09:05:37Z] (identified) We have identified the cause of the issue as a network-related disruption and are actively working on a fix. Recently received donations may still be delayed in appearing in the Dashboard. Other platform functionality, including the Checkout Modal and Campaign Pages, continues to operate normally. We will provide another update within 1 hour. --- [2026-08-13T08:53:40Z] (investigating) We are currently investigating an issue that is preventing recently received donations from appearing in the Dashboard. Other platform functionality, including the Checkout Modal and Campaign Pages, is operating normally. We will provide an update within 1 hour.