Gather Outage History
22 incidents recorded over the last 365 days, 22 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Gather Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 4, 2026 | Browser users on Mac and Windows Can't load V2 spacesThis incident has been resolved. | 3h 12m | Resolved |
| Sep 2, 2026 | Users on Chrome 152+ are experiencing degraded AVWe've confirmed that the problem has been resolved for all V1 and V2 customers. | 3h 41m | Resolved |
| Aug 1, 2026 | Transcriptions on 2.0 Temporarily UnavailableWe've confirmed that transcriptions are working well for V2 customers. | 63h 55m | Resolved |
| Jun 18, 2026 | Issues with Recording MeetingsIssues with meeting recordings was isolated to a single meeting and has not impacted other meetings or users. | 25 min | Resolved |
| May 13, 2026 | Some Gather 2.0 users may experience space access issuesThis issue has now been resolved and users should have access to their spaces again. If you run into space access issues, please contact our team at support@gather.town | 11h 38m | Resolved |
| May 7, 2026 | User may experience space access issuesThis incident has been resolved. | 2h 6m | Resolved |
| May 6, 2026 | Access Issues on Gather 2.0 for Some UsersThis issue has been resolved. Please refresh Gather and try to enter again if you encountered issues. If you are still experiencing issues joining a Gather 2.0 space, please send a report to support@gather.town | 2h 30m | Resolved |
| Apr 27, 2026 | Some users are unable to access their spacesThis issue has been resolved and space access has been restored. If you encountered issues with joining your space, please refresh and try again. If you are still encountering errors, please reach out to… | 8h 38m | Resolved |
| Apr 20, 2026 | Some users may have issues accessing Gather V1 and Gather V2 spacesThis issue has been resolved and space access has been restored. If you encountered issues with joining your space, please refresh and try again. If you are still encountering errors, please reach out to… | 3h 28m | Resolved |
| Apr 7, 2026 | Some users may be unable to access their space right nowThis issue has been resolved and space access has been restored. If you encountered issues with joining your space, please refresh and try again. If you are still encountering errors, please reach out to… | 56 min | Resolved |
| Mar 31, 2026 | Users may be unable to log in temporarily.This issue has been resolved and log in access has been restored. If you encountered issues with logging in, please try again. If you are still encountering log in errors, please reach out to support@gather.town for… | 52 min | Resolved |
| Mar 25, 2026 | Deleting interactive objects may cause space access issues on Gather Classic (1.0)This incident has been resolved. | 4h 48m | Resolved |
| Mar 19, 2026 | Avatars and wearables may not work on Gather Classic (1.0)This issue is now resolved. If you encountered problems with your avatar or wearables, please refresh. | 1h 38m | Resolved |
| Mar 6, 2026 | Some meeting recordings are failing on Gather 2.0Our engineers have resolved the primary issue with meeting recordings. We apologize to anyone who lost recordings over the past few weeks. If you still encounter any issues, please feel free to reach out to… | 235h 27m | Resolved |
| Feb 18, 2026 | Some users may encounter issues joining spaces on the Gather Classic [1.0] mobile appA fix has been released, and the issue is resolved at this time. If you happen to still encounter any issues accessing a meeting on the mobile app, please contact us at support@gather.town for further assistance. | 2h 30m | Resolved |
| Dec 15, 2025 | Users may have issues entering spacesWe no longer seeing further issues about members entering their spaces for those that were affected by the incident. I If you continue to experience issues, please reach out to our support team… | 3h 36m | Resolved |
| Nov 26, 2025 | Meeting Transcription May Not Work for Some UsersThe issue with transcriptions has now been resolved. If you continue to experience transcription issues, please reach out to our support team: https://support.gather.town/hc/en-us | 118h 58m | Resolved |
| Nov 25, 2025 | New Grapevine Users Experiencing Loading IssuesWe think the impact from the issue is over. | 4h 2m | Resolved |
| Nov 13, 2025 | Gather 2.0 loading slowly and/or disconnectingWe think the impact from the issue is over. | 3h 31m | Resolved |
| Nov 11, 2025 | Gather 2.0 is down for some usersThis issue has been resolved. If you continue to run into connection issues, please reach out to our Support team: https://support.gather.town/hc/en-us | 12h 14m | Resolved |
| Nov 6, 2025 | Gather 2.0 English transcriptions may not work for some usersOur engineers have pushed a fix to resolve this issue. If you encountered a problem with English transcriptions, please refresh. If you are still encountering issues after refreshing, please send a report to our… | 38 min | Resolved |
| Nov 5, 2025 | Temporary Outage for V2 UsersThis issue has been resolved, and all users who experienced connection issues can refresh and rejoin their Gather V2 spaces. If you continue to run into any issues, please send a report to our Support team… | 12 min | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next Gather incident opens instead, at the point where knowing still changes what you do.
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How to Read This Gather Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Gather acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Gather outage in this window ran 9d 19h, against a mean recovery of 22h 13m. If you depend on Gather in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.