Gather Outage History

22 incidents recorded over the last 365 days, 22 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Gather Incident

Gather incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Browser users on Mac and Windows Can't load V2 spacesThis incident has been resolved.3h 12mResolved
Sep 2, 2026Users on Chrome 152+ are experiencing degraded AVWe've confirmed that the problem has been resolved for all V1 and V2 customers.3h 41mResolved
Aug 1, 2026Transcriptions on 2.0 Temporarily UnavailableWe've confirmed that transcriptions are working well for V2 customers.63h 55mResolved
Jun 18, 2026Issues with Recording MeetingsIssues with meeting recordings was isolated to a single meeting and has not impacted other meetings or users.25 minResolved
May 13, 2026Some Gather 2.0 users may experience space access issuesThis issue has now been resolved and users should have access to their spaces again. If you run into space access issues, please contact our team at support@gather.town11h 38mResolved
May 7, 2026User may experience space access issuesThis incident has been resolved.2h 6mResolved
May 6, 2026Access Issues on Gather 2.0 for Some UsersThis issue has been resolved. Please refresh Gather and try to enter again if you encountered issues. If you are still experiencing issues joining a Gather 2.0 space, please send a report to support@gather.town2h 30mResolved
Apr 27, 2026Some users are unable to access their spacesThis issue has been resolved and space access has been restored. If you encountered issues with joining your space, please refresh and try again. If you are still encountering errors, please reach out to…8h 38mResolved
Apr 20, 2026Some users may have issues accessing Gather V1 and Gather V2 spacesThis issue has been resolved and space access has been restored. If you encountered issues with joining your space, please refresh and try again. If you are still encountering errors, please reach out to…3h 28mResolved
Apr 7, 2026Some users may be unable to access their space right nowThis issue has been resolved and space access has been restored. If you encountered issues with joining your space, please refresh and try again. If you are still encountering errors, please reach out to…56 minResolved
Mar 31, 2026Users may be unable to log in temporarily.This issue has been resolved and log in access has been restored. If you encountered issues with logging in, please try again. If you are still encountering log in errors, please reach out to support@gather.town for…52 minResolved
Mar 25, 2026Deleting interactive objects may cause space access issues on Gather Classic (1.0)This incident has been resolved.4h 48mResolved
Mar 19, 2026Avatars and wearables may not work on Gather Classic (1.0)This issue is now resolved. If you encountered problems with your avatar or wearables, please refresh.1h 38mResolved
Mar 6, 2026Some meeting recordings are failing on Gather 2.0Our engineers have resolved the primary issue with meeting recordings. We apologize to anyone who lost recordings over the past few weeks. If you still encounter any issues, please feel free to reach out to…235h 27mResolved
Feb 18, 2026Some users may encounter issues joining spaces on the Gather Classic [1.0] mobile appA fix has been released, and the issue is resolved at this time. If you happen to still encounter any issues accessing a meeting on the mobile app, please contact us at support@gather.town for further assistance.2h 30mResolved
Dec 15, 2025Users may have issues entering spacesWe no longer seeing further issues about members entering their spaces for those that were affected by the incident. I If you continue to experience issues, please reach out to our support team…3h 36mResolved
Nov 26, 2025Meeting Transcription May Not Work for Some UsersThe issue with transcriptions has now been resolved. If you continue to experience transcription issues, please reach out to our support team: https://support.gather.town/hc/en-us118h 58mResolved
Nov 25, 2025New Grapevine Users Experiencing Loading IssuesWe think the impact from the issue is over.4h 2mResolved
Nov 13, 2025Gather 2.0 loading slowly and/or disconnectingWe think the impact from the issue is over.3h 31mResolved
Nov 11, 2025Gather 2.0 is down for some usersThis issue has been resolved. If you continue to run into connection issues, please reach out to our Support team: https://support.gather.town/hc/en-us12h 14mResolved
Nov 6, 2025Gather 2.0 English transcriptions may not work for some usersOur engineers have pushed a fix to resolve this issue. If you encountered a problem with English transcriptions, please refresh. If you are still encountering issues after refreshing, please send a report to our…38 minResolved
Nov 5, 2025Temporary Outage for V2 UsersThis issue has been resolved, and all users who experienced connection issues can refresh and rejoin their Gather V2 spaces. If you continue to run into any issues, please send a report to our Support team…12 minResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Gather incident opens instead, at the point where knowing still changes what you do.

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How to Read This Gather Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Gather acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Gather outage in this window ran 9d 19h, against a mean recovery of 22h 13m. If you depend on Gather in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.