Geckoboard Outage History

32 incidents recorded over the last 365 days, 26 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Geckoboard status100.00% uptime history

Every Recorded Geckoboard Incident

Geckoboard incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Investigating issues with Gorgias connectionsWe have deployed a fix for existing Gorgias connections, and widgets are updating as expected again. Please reach out to support@geckoboard.com if you need further assistance. Thank you!11 minResolved
Nov 2, 2026Investigating issues with delays to custom push and polling widgetsThe issue affecting custom widgets has been resolved. Thank you for your patience. If you still experience any difficulties, please get in touch with our support team at support@geckoboard.com.3h 25mResolved
Oct 28, 2026Investigating issues with RingCentral widgets not updatingWe’re investigating an issue causing RingCentral widgets to stop updating. We are working with RingCentral on the issue and will provide updates as we learn more.—Investigating
Sep 22, 2026Some widgets intermittently failing to loadOur investigation found no ongoing issue, and we’re closing this alert. We apologise for any confusion and appreciate your patience.35 minResolved
Aug 28, 2026Investigating issues with dashbords displaying blankThe issue affecting some dashboards from not displaying correctly has now been resolved. Thank you for your patience. Please contact us at support@geckoboard.com if you experience any further issues.88h 55mResolved
Aug 21, 2026Issues with Dropbox widgets not loadingThe issue affecting Dropbox accounts has been resolved, and widgets are loading normally. If you continue to have any issues, please reach out to our team at support@geckoboard.com, and we'll help further.3h 9mResolved
Aug 18, 2026Partial outage affecting subscription management and billing portalOur payment provider has resolved the outage affecting billing and the subscription management API. If you are experiencing any issues with your subscription, please contact our team directly at support@geckoboard.com…2h 28mResolved
Jul 16, 2026Disruption affecting Campaign MonitorThe Campaign Monitor issue has been resolved by their team.1h 1mResolved
Jul 16, 2026Login issues affecting SSO usersThe issue affecting SSO sign-in has been resolved. The upstream provider deployed a fix and confirmed recovery, and SSO logins are working normally again (https://status.workos.com/) All other platform functionality…2h 16mResolved
Jul 9, 2026Required database restartThe scheduled maintenance has been completed.25 minScheduled
Jun 29, 2026Some legacy dashboards unavailableThe issue affecting legacy dashboards has now been resolved. Thank you for your patience while we worked on a fix. If you continue to experience any issues, please contact us at support@geckoboard.com.48 minResolved
Jun 25, 2026Essential database maintenanceThe maintenance has been completed successfully. Thanks again for your patience!1h 30mScheduled
Jun 23, 2026Adding and Editing widgets failing to load the selection screen for some dashboardsA fix has been implemented for the issue preventing some users from adding or editing dashboard widgets, and widgets can now be added and edited normally. If you continue to experience any unexpected behavior, please…17 minResolved
Jun 19, 2026Investigating issues with Spreadsheets data sourcesService incident related to Spreadsheets is now resolved. Thank you for your patience. Please contact us at support@geckoboard.com if you experience any further issues.28 minResolved
Jun 3, 2026Investigating issues with ShopifyThe issue impacting Shopify connections has been resolved. Please reach out to support@geckoboard.com if you are experiencing any further issues.4h 46mResolved
May 16, 2026Essential database maintenanceThe maintenance has been completed successfully. Thank you for your patience. Please don't hesitate to reach out to our Customer Success team if you encounter any issues, and have a great weekend!12h 0mScheduled
May 14, 2026Issues with widgets not refreshingService incident related to widgets not refreshing is now resolved. Please contact us at support@geckoboard.com if you experience any further issues.1h 1mResolved
May 11, 2026Essential database maintenanceThe scheduled maintenance has been completed.3h 0mScheduled
May 6, 2026Investigating issues with KlaviyoService incident related to the Klaviyo integration is now resolved. Please contact us at support@geckoboard.com if you experience any further issues.3h 18mResolved
Apr 30, 2026Identified issues affecting HubSpot, Aircall and Pipedrive refresh timesService incident affecting HubSpot, Aircall and Pipedrive refresh times is now resolved. Please contact us at support@geckoboard.com if you experience any further issues.25 minResolved
Apr 25, 2026Essential database maintenanceThe upgrade has been completed successfully. Thank you for your patience. If you see any issues, please reach out to us.1h 0mScheduled
Apr 14, 2026Intermittent dashboard/login issuesWe've successfully resolved the underlying issue. Thank you for your patience.4h 34mResolved
Mar 24, 2026MS Teams Snapshots and NotificationsThe issue impacting MS Teams has been resolved. New connections and snapshots are working again as expected. Please reach out to our team at support@geckoboard.com if you have any further trouble with your MS Teams…1h 46mResolved
Mar 17, 2026Investigating issues with Slack connectionsThe incident involving Slack connections has now been resolved. Thank you for your patience. Please contact us at support@geckoboard.com if you need any further assistance.31 minResolved
Mar 10, 2026Widgets Fail to Load on TV ScreensThe incident involving some widgets failing to load on TV screens has now been resolved. Thank you for your patience. Please contact us at support@geckoboard.com if you need any further assistance.32 minResolved
Mar 2, 2026Investigating issues with new Aircall connectionsThe issue affecting the creation of new Aircall integrations has been fully resolved. All services are operating normally. Please contact us at support@geckoboard.com if you experience any further issues.51 minResolved
Feb 23, 2026Investigating issues with Airtable connectionsWe have sent reconnection emails to all affected customers, and you can also reconnect in the app from https://app.geckoboard.com/admin/connections. Thank you for your patience. Please contact us at…6h 16mResolved
Feb 23, 2026Investigating issues with password resetsThis issue affecting password resets is now resolved. If you still experience any difficulties, please get in touch with our support team at support@geckoboard.com.1h 27mResolved
Feb 13, 2026Investigating issues with Airtable connectionsThe issue with Airtable connections has been resolved. If you run into any further issues, please don't hesitate to get in touch.2h 10mResolved
Feb 12, 2026Issues logging into GeckoboardThe incident related to login issues is now resolved. Thank you for your patience. Please contact us at support@geckoboard.com if you need any further assistance.25 minResolved
Feb 12, 2026Investigating issues with AirtableThe issue with Airtable connections has been resolved. We’ve been monitoring closely, and all systems remain stable. If you experience any further issues, please don’t hesitate to reach out.2h 20mResolved
Nov 7, 2025Geckoboard app failing to loadWe have resolved the issue that was preventing the app from loading for some users. If you are experiencing any additional issues, please reach out to our Support team at support@geckoboard.com.3h 12mResolved

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How to Read This Geckoboard Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Geckoboard acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Geckoboard outage in this window ran 3d 16h, against a mean recovery of 5h. If you depend on Geckoboard in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.