Geniuslink Outage History
15 incidents recorded over the last 365 days, 13 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Geniuslink Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Sep 16, 2026 | Elevated Dashboard API ErrorsThis incident has been resolved. | 6h 13m | Resolved |
| Sep 16, 2026 | Elevated Dashboard API ErrorsThis incident has been resolved. | 18 min | Resolved |
| Aug 6, 2026 | Note: link.amazon links are not yet fully supported. Please paste raw Amazon product URLs, instead.This incident has been resolved. | 1002h 16m | Resolved |
| Aug 1, 2026 | Issues with creating links using Geniuslink API.This incident has been resolved. | 5h 53m | Resolved |
| Jul 13, 2026 | Dashboard MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 15 min | Scheduled |
| Jun 29, 2026 | We have updated our dashboard experience successfully but are currently investigating reporting issuesThis incident has been resolved. | 2h 5m | Resolved |
| Jun 24, 2026 | The Geniuslink dashboard will be unavailable during maintenance on Monday, June 29, 12pm-4pm EDTOur launch of the new dashboard experience has been completed! | 119h 53m | Resolved |
| Jun 2, 2026 | Incident monitoring testThis incident has been resolved. | 1 min | Resolved |
| Jun 2, 2026 | Regularly scheduled maintenanceThe scheduled maintenance has been completed. | 10 min | Scheduled |
| May 20, 2026 | We are experiencing issues with link resolutionThis incident has been resolved. | 21 min | Resolved |
| May 6, 2026 | We are currently experiencing user session issues on beta.geniuslink.comThis incident has been resolved. | 19h 49m | Resolved |
| Apr 11, 2026 | We are currently experiencing intermittent issues when localizing iTunes links. We are investigating the issue.This incident has been resolved. | 39h 39m | Resolved |
| Mar 24, 2026 | We are investigating an issue affecting link performanceThis incident has been resolved. | 5h 39m | Resolved |
| Mar 21, 2026 | New link creation issue for Amazon links.This incident has been resolved. | 1h 1m | Resolved |
| Feb 6, 2026 | Amazon product API issues causing link health over-reporting and localization inconsistencyThis incident has been resolved. | 7h 40m | Resolved |
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How to Read This Geniuslink Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Geniuslink acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Geniuslink outage in this window ran 41d 18h, against a mean recovery of 3d 8h. If you depend on Geniuslink in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.