GitLab Outage History
25 incidents recorded over the last 365 days, 25 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded GitLab Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 10, 2026 | Errors and slow performance on merge requests in the specific groups.We are investigating reports of errors and slow performance on merge request and pipeline pages for projects in the specific groups. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23150 | 20h 30m | Resolved |
| Oct 8, 2026 | Delayed job completionWe are currently investigating delays in job completion: CI jobs remain running after success, delaying pipeline progression. Details https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23133 | 2h 34m | Resolved |
| Oct 7, 2026 | Job delays on saas-linux-small-amd64 hosted runnersAn incident affecting CI/CD jobs on GitLab.com instance runners has been resolved. Job pickup delays should no longer be occurring and we are continuing to monitor to confirm full recovery. Details in… | 1h 13m | Resolved |
| Oct 1, 2026 | Job delays on saas-linux-small-amd64 hosted runnersSome CI/CD jobs using saas-linux-small-amd64 hosted runners are experiencing delays before starting. We are restoring affected runner capacity and monitoring recovery. Delays may continue while the backlog clears. The… | 3h 17m | Resolved |
| Oct 1, 2026 | Delayed email delivery for some email service providersWe’ve detected email delivery delays affecting a small number of email service providers. The team is actively investigating to identify the full scope and impact. The incident is being tracked in… | 11h 37m | Resolved |
| Sep 29, 2026 | Security Reports not loading for some usersSecurity and vulnerability reports are not loading or being ingested for some users. We are investigating now. For more info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024 | 18h 10m | Resolved |
| Sep 25, 2026 | Security Reports not loading for some usersSome users are not able to generate security reports in pipelines. We've indetified the cause and are working on mitigation. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024 | 5h 16m | Resolved |
| Sep 24, 2026 | 503s on GitLab.comWe are recieving reports of 503 errors on GitLab.com. This is under active investigation. We will update with more details shortly. | 5h 36m | Resolved |
| Sep 24, 2026 | 500 errors while accessing projectsWe have received reports that some users are unable to access projects and are encountering 500 error messages. Our team is currently investigating the cause. You can follow developments… | 7h 1m | Resolved |
| Sep 24, 2026 | 500 errors while accessing projectsWe have received reports that some users are unable to access projects and are encountering 500 error messages. Our team is currently investigating the cause. | 6 min | Resolved |
| Sep 21, 2026 | Performance degradation in APAC/SingaporeWe're experiencing degraded package, artifact, and registry download speed in APAC/Singapore region due to elevated CDN/Cloudflare latency. More details in… | 8h 8m | Resolved |
| Sep 17, 2026 | Errors Opening RepositoriesWe're investigating reports of customers unable to open projects, receiving error 500 instead. | 17h 1m | Resolved |
| Sep 11, 2026 | Artifact upload failures and timeoutsWe’ve detected issues affecting a small subset of users attempting artifact uploads. The team is actively investigating to identify the full scope of the impact, and we’ll provide another update as soon as we have… | 13h 31m | Resolved |
| Sep 10, 2026 | Security Policy Evaluation delays affecting MR approvalsWe are seeing delays in Security Policy Evaluation which are affecting MR approvals. The cause is under investigation. More details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22904. | 4h 44m | Resolved |
| Sep 9, 2026 | Delay in CI job processingWe're observing an increase in CI job queues. Users may see jobs stuck in a pending state for longer than usual. Jobs may not fire their associated webhooks or integrations. Details in… | 1h 38m | Resolved |
| Sep 8, 2026 | Some catalog agents are not workingStarting a new chat with an agent from the AI catalog does not work, and the websocket connection is immediately dropped. We are reverting the merge request that introduced the failure. The incident is being tracked in… | 1h 0m | Resolved |
| Sep 2, 2026 | Investigating delayed CI job pickup We are investigating an incident affecting GitLab.com CI/CD jobs using instance runners. Some jobs may remain pending longer than expected or may not be picked up by a runner, which can delay pipelines and… | 48 min | Resolved |
| Aug 27, 2026 | HTTP 500 errors affecting GitLab.comThere are elevated HTTP 500 errors affecting users accessing their Pipelines. Our engineers are actively investigating the issue and working to restore normal service. | 3h 47m | Resolved |
| Aug 27, 2026 | Investigating GitLab.com Access IssuesWe are currently investigating reports of connectivity issues affecting some users accessing GitLab.com. | 2h 22m | Resolved |
| Aug 25, 2026 | General slowness and intermittent 502s on Gitlab.comWe are currently investigating reports of slowness and 502 errors. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22783 | 14h 12m | Resolved |
| Aug 24, 2026 | Investigating GitLab Agent for Kubernetes (KAS) Deployment FailuresWe are currently investigating reports of deployment failures affecting GitLab Agent for Kubernetes (KAS). Our team is actively looking into the root cause and will provide updates as the investigation progresses… | 1h 22m | Resolved |
| Aug 21, 2026 | 403 errors across GitLab.comWe're monitoring an incident where 403s were seen across GitLab.com. The fix for this is already in place. More about the incident here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22762 | 26 min | Resolved |
| Aug 18, 2026 | 500 errors when fetching commits on GitLab.comWe are investigating an issue causing a subset of requests to GitLab.com receiving 500 errors. We will provide updates as we learn more from our investigation. More information here… | 3h 11m | Resolved |
| Aug 17, 2026 | Project and Group Deletions DelayedWe are currently investigating an issue affecting project and group deletions on GitLab.com. Immediate and scheduled deletion of projects and groups may not complete as expected. Projects and groups that have been… | 6h 25m | Resolved |
| Aug 13, 2026 | Elevated queue times on saas-linux-medium-arm64 runnerWe are seeing a growing queue of pending jobs on the saas-linux-medium-arm64 hosted runner on GitLab.com. We are rolling out a mitigation. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702 | 3h 18m | Resolved |
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How to Read This GitLab Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before GitLab acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single GitLab outage in this window ran 20h 30m, against a mean recovery of 6h 17m. If you depend on GitLab in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.