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Is Glia Down?

SaaSLive status, outages, and incident history

No. Glia is up right now.

Every monitored Glia system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 4m agoLive · every 60s

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Official Glia status page
How we know: the official Glia status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Glia Status Summary

As of 03:47 UTC on 9 November 2026, Glia is operational. PulsAPI checked Glia's official status page and found 8 of 8 components operational, with no active incidents. Over the last 30 days PulsAPI measured 100.00% uptime for Glia, counting degraded performance as up. The latest incident, "Potential degraded Glia performance", was on Sep 1, 2026 and lasted 54 min.

Cite as: PulsAPI, “Glia status”, checked 9 November 2026, 03:47 UTC. https://www.pulsapi.com/services/glia

Glia Component Status

The main Glia systems on this page. All 8 are operational right now.

8operational
AWS ec2-eu-west-1
Operational
AWS ec2-us-east-1
Operational
CoBrowsing
Operational

5 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Communications, Glia Virtual Assistant, Overall System Status Americas, Overall System Status EU, Real-time Analytics.

See all of them free

Component statuses may change independently during partial outages.

Recent Glia Outages & Incidents

Incident history from the official Glia status page, including resolution updates.

Potential degraded Glia performanceResolved Sep 1, 2026 · 54 minResolved

This incident has been resolved. --- [2026-09-01T17:36:12.126Z] (monitoring) A fix has been implemented from our provider and we are monitoring the system as it recovers. We are continuing to monitor the issue. --- [2026-09-01T17:17:59.632Z] (identified) The vendor has identified the issue on their end. We continue working with them. --- [2026-09-01T16:51:57.797Z] (identified) The issue has been identified and we are urgently working with our provider in resolving the issue. --- [2026-09-01T16:48:42.099Z] (investigating) We are actively working with our telephony provider to resolve an issue affecting a small percentage of voice interactions. All digital channels remain fully operational and unaffected.

Service disruption of Glia Platform affecting engagementsResolved Aug 31, 2026 · 13 minResolved

The incident has been resolved, our telemetry and monitoring shows that all features are fully functional. --- [2026-08-31T17:38:45.662Z] (monitoring) We have implemented a fix and are monitoring the system as it recovers. We are continuing to monitor the issue. --- [2026-08-31T17:29:48.861Z] (investigating) We are currently investigating an issue affecting the performance of engagements. We are working to resolve this issue. We will share updated info here as soon as possible.

Potential degraded Glia performanceResolved Aug 28, 2026 · 4 minResolved

The incident has been fully resolved with all instances fully functional and performing as expected. --- [2026-08-29T08:11:58.479Z] (monitoring) We have implemented a fix and are monitoring the system as it recovers. We are continuing to monitor the issue. --- [2026-08-28T22:26:31.925Z] (investigating) The team is continuing to investigate the current performance degradation with high priority. Our findings indicate this is impacting operator availability and the accurate reporting of engagement states. --- [2026-08-28T21:12:42.530Z] (investigating) We are currently investigating a potential degradation of Glia performance. We are working to resolve this issue.

Glia Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Glia incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history1 day observed
Nov 9100.00% averageNov 9

Live Glia Outage Reports

Problems reported by engineers using Glia. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Glia problems reported yet.

Something wrong with Glia on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Glia

Glia posts its status at status.glia.com. The page covers 8 components, among them Overall System Status Americas, Overall System Status EU and Real-time Analytics. Past incidents and uptime for Glia stay on this page, which helps when you want to know how often it has trouble.

Over the past 30 days, PulsAPI has measured Glia uptime at 100.00%. Response times, incident history, and SLA tracking for Glia are available on the PulsAPI dashboard.

Glia Status FAQ

Is Glia down right now?

The verdict at the top of this page comes from the latest poll of the official Glia status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Glia is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Glia recovers.

How do I check Glia uptime history?

PulsAPI tracks Glia uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Glia changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Glia outages?

PulsAPI reads the official Glia status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Glia components?

Yes. PulsAPI monitors 8 individual Glia components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Glia goes down?

Yes. Create a free account and subscribe to Glia: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Glia to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Glia problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Glia?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Glia plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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